Page 1 of 1

Webmail getting errors trying to send email - using MailScan

Posted: Tue Oct 28, 2008 2:16 pm
by truebeliever71
I have Scalix 11.4 running on CentOS 5.2 along with the latest version of MailScanner. I followed the directions for integrating MS into Scalix. Now I can receive email fine and there is a line on the bottom of it stating that MailScanner has scanned it. However, when I try to send an email (even internally) from Webmail I receive an error....

"Due to a failure to establish a connection, the message could not be sent. Please try again later. A copy of the message has been placed in your 'Drafts' folder.

Any ideas to where to look to find out what's going on? Maillog doesn't show any errors.

Posted: Tue Oct 28, 2008 3:00 pm
by billb3
I believe Webmail connects directly to the SMTP server, so I would check the settings in here:

/var/opt/scalix/*/webmail/swa.properties
swa.email.smtpServer=localhost:587


Make sure you can telnet to the SMTP server from the server that is running tomcat/webmail...

[root@email webmail]# telnet localhost 587
Trying 127.0.0.1...
Connected to localhost.localdomain (127.0.0.1).
Escape character is '^]'.
220 email.xxx.xxxxx.com ESMTP 11.4.2.12068; Tue, 28 Oct 2008 16:00:39 -0400 (EDT)

Posted: Tue Nov 04, 2008 11:01 am
by truebeliever71
Bill,

Thanks for your reply. I do have port 587 in my swa.properties file. I have verified that the system is listening on 587 by telnetting into itself on that port. I'm still getting connection error.

Posted: Tue Nov 04, 2008 11:05 am
by billb3
In your config, what host are you using?

On mine, smtp listens only on the localhost not my IP. Maybe yours is only on the IP, not localhost?

Posted: Tue Nov 04, 2008 12:51 pm
by truebeliever71
billb3 wrote:In your config, what host are you using?

On mine, smtp listens only on the localhost not my IP. Maybe yours is only on the IP, not localhost?


It's listening on localhost, not IP or FQN.