[Solved] Can't add user with omldapsync

[nlindq]

I've run into a very frustrating issue trying to add a new user from my OpenLDAP to Scalix with omldapsync. I've been successfully using it for a while, so this one has me stumped.

The failure message is:

Code: Select all

               <scalix-caa:fault-details xmlns:scalix-caa="http://www.scalix.com/caa">
                    <message>omaddu : [OM 8257] The Internet Address is already assigned to another entry in the System Default Directory.  omaddu :  :redacted.dom.ain</message>
                    <errorcode>OM 8257</errorcode>
                </scalix-caa:fault-details>


Try as I might, I cannot find any entry whatsoever containing that e-mail address.

I've searched with:

Code: Select all

omsearch -e INTERNET-ADDR=[offending address]

And get

[OM 16954] Entry not in the Directory

as a result.

Any ideas?

[Valerion]

replace INTERNET-ADDR with IA-FORMAL and try again. Or do a omsearch -s -m IA-FORMAL and grep for a string in there.

[schmoe90]

also search the userlist - -d userlist -t h

[nlindq]

replace INTERNET-ADDR with IA-FORMAL and try again. Or do a omsearch -s -m IA-FORMAL and grep for a string in there.

Yep, that worked.

Why wouldn't the INTERNET-ADDR attribute turn up the entry? I did a couple of other searches based on INTERNET-ADDR and the entries came up fine.

In any event, I removed the duplicate and was able to create the new account in Scalix with omldapsync.

Thanks!

[Valerion]

With INTERNET-ADDR you will get the full address with comments added. IA-FORMAL contains the email address without any comments. The comments could be breaking the seach, if you don't specify them as well.