SAC not starting

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vi9rel

SAC not starting

Postby vi9rel » Mon Dec 12, 2005 10:50 pm

environment:

fedore core 4
scalix community edition 9.4.2
jakarta_tomcat-5.0.28 provided with scalix
j2sdk1.4.2_04 (also tried j2sdk1.4.2_09 and latest j2sdk1.4.2_10)


although I added

JAVA_OPTS="-server -Xms512m -Xmx512m -Djava.net.preferIPv4Stack=true"
line to the Tomcat/bin/setclasspath.sh file.

SAC server does not start (here is the cca.log)

caa.log2005-12-11 22:02:41,978 INFO [SOAPDispatcherServlet.init:76] ====> CAA is starting up, standby <====
2005-12-11 22:02:42,632 ERROR [CAAConfigLoader.parseComponentNode:244] Service scalix.res, Component disabled has no class defined!
2005-12-11 22:02:42,836 WARN [CAAConfigLoader.parseConfigDocument:224] No services are configured in this config file
2005-12-11 22:02:42,986 INFO [GuidToServerCache$CleanupThread.run:39] Guid2Server cache is empty. Skipping cleanup
2005-12-11 22:02:42,989 INFO [NotificationEventListener.launch:243] Main Notification Event Listener thread launched...
2005-12-11 22:02:42,997 INFO [NotificationEventListener.launch:246] Notification Worker thread com.scalix.sac.ubermgr.events.NotificationEventListener$WorkerThread-thread-0 launched...
2005-12-11 22:02:43,002 INFO [NotificationEventListener.launch:246] Notification Worker thread com.scalix.sac.ubermgr.events.NotificationEventListener$WorkerThread-thread-1 launched...
2005-12-11 22:02:43,029 INFO [RESInitializer.initNotificationListener:201] RESMonitor-thread Thread launched...
2005-12-11 22:02:43,133 INFO [SOAPDispatcherServlet.init:118] ====> CAA started, you may fire when ready

any idea?

ScalixSupport
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Postby ScalixSupport » Tue Dec 13, 2005 1:04 am

What URL are you using to access SAC ? The log you supplied indicates that everything is OK.

Cheers

Dave

vi9rel

Postby vi9rel » Tue Dec 13, 2005 1:50 am

hi dave,

the URL I am using is http://localhost:8080/sac
and the user ID is sxadmin

I do get the login screen but after I key in the user ID and the password
I get message saying that the server is not responding

any though is the error recorded in the caa.log could cause the problem

2005-12-11 22:02:42,632 ERROR [CAAConfigLoader.parseComponentNode:244] Service scalix.res, Component disabled has no class defined!

vio

julio
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Joined: Fri Jun 24, 2005 6:51 pm
Location: San Mateo
Contact:

Postby julio » Tue Dec 13, 2005 2:43 pm

Why are you using the localhost:8080. Try using the FQDN.

Secondly, you may want to enable the debugging in for the SAC.

1. cd /etc/opt/scalix/caa/config
2. Edit log4j.properties and replace INFO with DEBUG
3. stop the tomcat server
4. remove tomcat cache.
4.a). /bin/rm -f -r tomcat.home/webapps/caa tomcat.home/work
5. restart tomcat
6. access it using http://fqdn:8080/sac
7. tail -f tomcat.home/logs/caa.log
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