Cannot add members to group (check boxes greyed out)

[mattnac]

Hi all,

Our normal Scalix administrator is out on vacation and im currently in charge.

I need to add a member to a few mailing groups but im having some problems, in the list on the left of the groups i see some of the icons are in color and some are black and white, the ones in color i can edit and add members to no problems.

But when i try to add members to one of the grey-icon groups all the check boxes for the users are greyed out.

Im thus unable to either add or remove members from the group.

Whats the cause of this? Im logged in as sxadmin so i cant see why i shouldnt have the full permissions.

Please help!!

Regards,

[Kris]

Check if sxadmin is indeed a full admin..

You can use the command "omshowu -n sxadmin" to do this. In the output, it should say: Admin Capabilities : YES

Kris

[mattnac]

Hi Kris, thanks for your reply.

It seems i do have admin capabilities, however not mailbox admin? not sure if this is necessary. This is an excerpt from the lines i get using your command:

Admin Capabilities : YES
Mailbox Admin Capabilities : NO

Any ideas how to continue troubleshooting?

[Valerion]

Mailbox admin capabilities are only used when you want to log into someone's mailbox without having their password. Your capabilities are correct.

[mattnac]

Thanks Valerion.

Any idea what could be the cause of my problem?

[Valerion]

I am not entirely sure what a greyed-out icon means. I have been playing with my own SAC for a while and can't seem to replicate it.

If you have command-line access, do the following (as root):

omshowpdl -l all

Check if the groups you are interested in are in this list. If they are, do a

omshowpdl -l "list name"

To get information on it (would be interesting to see that). Then you can add members by doing a

omaddpdln -l "list name" -n "User Name"

[mattnac]

Hi and thanks for the reply.

I tried the first 2 commands you posted and the group showed up in the lists and everything looked fine.

To illustrate what i mean with greyed out i have included a picture.



I have censored the group named but you can see the colored and grey icons. The ones that are colored i can modify without problems, but the greyed out ones are the ones i cannot add or remove members to.

I would like to get it to work through the SAC console if possible, therefor i havent tried the last command yet. I will try it if no solution can be found.

Thanks alot!

[Valerion]

Do you know if these groups are being synchronised from an external source (LDAP, Active Directory, etc)? If this is the case, under the General tab the entry boxes will be greyed out as well.

[mattnac]

Yes they are being synchronized towards our central linux LDAP server.

[Valerion]

Then you will have to modify the groups on the LDAP server, and the changes will be synchronized to Scalix, I believe. You will have to check how frequently the syncing runs (crontab -l and check for omldapsync)

[mattnac]

Ahhhhhh, its so obvious now that you said it

Thanks alot for the help!!