Scalix Forums

:shock:

Hi there,

after create an user I have a problem with the admin
console: when I click on a user in the left column, I get a popup with
an error message "Could not retrieve the information for the selected user".

My user has an spanish accent "López" but I can see "L?pez" and "Could not retrieve the information for the selected user" message. What can I do for delete this user?

Thanks for your help.

Alberto

Hi Alberto,

Try using the "omdelu" command (see the man pages for details). First, do an "omshowu -m all" and find the user in the list. Then use the omdelu command to delete the user.

Thanks,
Rachel

Hello Rachel:

Thank you very much!!

Perfect ! that's all!

Best Wishes

Alberto

Okay the import created two identical users by accident. I'm sure that I missed it before I imported.

Question, I tried doing omdelu and can't seem to get it to work....what's the easiest way to determine the unix login or scalix ID of the duplicate users to delete them that way?

do an omshowu -m all > /tmp/x.x
vi /tmp/x.x
delete ALL the lines EXCEPT the two users you want to delete
save the file off
make absolutly sure that the file ONLY contains the two users you want to delete
do an omdelu -f /tmp/x.x and this will delete the two users in the file.

Darrell

The name given is ambiguous.

Shouldn't an ID of some sort be different for them...how can I find out their unix ID or scalix ID...that shouldn't be the same.

omshowu will show that information, but you would need to uniquely identify the user first. So, start by typing:

omsearch -e s=lastname -m @all-attr@ -v

and post the complete records for those two users.

Thanks,
Rachel

So which one is the unix-id

I'm guessing I'll do a

omdelu -U 2378
omdelu -U 2379

or is it the other one.

S=Watson
G=Robin
CN=Watson, Robin
OU1=mail
OU2=banks
INTERNET-ADDR=rredmond@banks.k12.ga.us
ENTRY-TYPE=1
UL-AUTHID=rWatson
UL-CAPS=6
UL-CLASS=Limited
UL-IL=C
IA-FORMAL=rredmond@banks.k12.ga.us
S-SDX=W325
G-SDX=R150
HOST-FQDN=mail.banks.k12.ga.us
GLOBAL-UNIQUE-ID=a3900000a1d1b844-2.82.8.861
LOCAL-UNIQUE-ID=2378
DBV-ID=33554805
S=Watson
G=Robin
CN=Watson, Robin
OU1=mail
OU2=banks
INTERNET-ADDR=rwatson@banks.k12.ga.us
ENTRY-TYPE=1
UL-AUTHID=rWatson
UL-CAPS=6
UL-CLASS=Limited
UL-IL=C
IA-FORMAL=rwatson@banks.k12.ga.us
S-SDX=W325
G-SDX=R150
HOST-FQDN=mail.banks.k12.ga.us
GLOBAL-UNIQUE-ID=b3900000a1d1b844-2.82.8.861
LOCAL-UNIQUE-ID=2379
DBV-ID=33554806

Hi Karl,

You can delete the users this way:

omdelu -n "Robin Watson/ia=rredmond@banks.k12.ga.us"
omdelu -n "Robin Watson/ia=rwatson@banks.k12.ga.us "

or you can get their complete USERLIST information by typing:

omsearch -e s=watson -m @all-attr@ -v -t h -d userlist

Then deleting them with the -U parameter and their UL-UXID.

Thanks,
Rachel

Didn't work.

Same ambiguous error.

Is there an easy modify user comand.

I think it's not doesn't like the identical name, If I can change one then hopefully it will then let me delete the wrong account.

Are you saying it didn't work when you used the -U UL-UXID either?

Thanks,
Rachel

Yep...tried both....getting the ambigous error both ways

what about ommodu then a omdelu

Can you post the output from the omsearch command I sent in my latter message as well as the omdelu command lines you're entering?

Thanks,
Rachel

[root@mail ~]# omdelu -U 60833
[OM 8042] The name given is ambiguous

omdelu: No users were deleted

Here is the result from the omsearch

S=Watson
G=Robin
CN=Watson, Robin
OU1=mail
OU2=banks
INTERNET-ADDR=rredmond@banks.k12.ga.us
UL-PWD=$1$RNpxbHMf$5P3\/AK1ZD8iw3RKfiC5M8\/
UL-SASL-PWD=$1$td08tXAL\/1zVURxsx9Naew\=\=
UL-PWDCHDT=1149986752
UL-BADPWD=0
UL-AUTHID=rWatson
OM-UID=401
UL-UXID=60833
UL-IL=C
UL-CAPS=6
UL-PMN=64
UL-FLAGS=2
UL-CLASS=Limited
UL-TYPE=PrimeRecip
IA-FORMAL=rredmond@banks.k12.ga.us
S-SDX=W325
G-SDX=R150
HOST-FQDN=mail.banks.k12.ga.us
GLOBAL-UNIQUE-ID=af800000a1d1b844-2.82.8.861
LOCAL-UNIQUE-ID=2314
DBV-ID=33554771


S=Watson
G=Robin
CN=Watson, Robin
OU1=mail
OU2=banks
INTERNET-ADDR=rwatson@banks.k12.ga.us
UL-PWD=$1$RNpxbHMf$5P3\/AK1ZD8iw3RKfiC5M8\/
UL-SASL-PWD=$1$td08tXAL\/1zVURxsx9Naew\=\=
UL-PWDCHDT=1149986752
UL-BADPWD=0
UL-AUTHID=rWatson
OM-UID=402
UL-UXID=60834
UL-IL=C
UL-CAPS=6
UL-PMN=64
UL-FLAGS=2
UL-CLASS=Limited
UL-TYPE=PrimeRecip
IA-FORMAL=rwatson@banks.k12.ga.us
S-SDX=W325
G-SDX=R150
HOST-FQDN=mail.banks.k12.ga.us
GLOBAL-UNIQUE-ID=bf800000a1d1b844-2.82.8.861
LOCAL-UNIQUE-ID=2315
DBV-ID=33554772

Hi Karl,

Hmm... that's very odd. Okay, let's do it this way:

ommodent -e s=watson/ia=rredmond@banks.k12.ga.us -n "s=Watson1/cn=Watson1, Robin"
ommodent -e s=watson/ia=rredmond@banks.k12.ga.us -n "s=Watson1/cn=Robin Watson1" -t h -d userlist

Now should have two unique entries, one called Robin Watson and one called Robin Watson1.

Thanks,
Rachel