Just tried to login this afternoon to the sac console on a relatively newly upgraded 11.4.6 system to no avail. "I get a could not fetch server list error message"
Log output is as below:
==> scalix-caa.log <==
2010-02-01 00:25:00,995 INFO [NotificationEventListener$WorkerThread.run:51] Event Notification: heartbeat|http://bob.bob.com/res/RESDispatcher|LISTEN|300|bob|bob.bob.com|11.4.6 from host:bob.bob.com
==> catalina.out <==
[Fatal Error] :1:50: White spaces are required between publicId and systemId.
==> scalix-caa.log <==
2010-02-01 00:25:12,603 FATAL [RESServiceHandler.executeRESCommand:2224] java.io.IOException: White spaces are required between publicId and systemId.
2010-02-01 00:25:12,603 FATAL [RESServiceHandler.executeRESCommand:2233] com.scalix.sac.ubermgr.res.RESServiceHandler:Fatal Exception raised. Check the CAA logs
2010-02-01 00:25:12,604 ERROR [RESService.authenticateAndAuthorizeUser:381] Exception:
com.scalix.sac.ubermgr.util.UberManagerException: com.scalix.sac.ubermgr.res.RESServiceHandler:Fatal Exception raised. Check the CAA logs
at com.scalix.sac.ubermgr.caa.RESService.isOnPrimaryMailNode(RESService.java:714)
at com.scalix.sac.ubermgr.caa.RESService.authorizeUser(RESService.java:571)
at com.scalix.sac.ubermgr.caa.RESService.authenticateAndAuthorizeUser(RESService.java:282)
at com.scalix.sac.ubermgr.caa.RESService.doRequest(RESService.java:95)
at com.scalix.caa.soap.SOAPDispatcherServlet.onMessage(SOAPDispatcherServlet.java:268)
at com.scalix.caa.soap.SAAJServlet.doPost(SAAJServlet.java:123)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:775)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:704)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:897)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Unknown Source)
2010-02-01 00:25:12,605 FATAL [RESService.doRequest:184] java.lang.NullPointerException
==> catalina.out <==
[Fatal Error] :1:50: White spaces are required between publicId and systemId.
==> scalix-caa.log <==
2010-02-01 00:25:12,774 FATAL [RESServiceHandler.executeRESCommand:2224] java.io.IOException: White spaces are required between publicId and systemId.
2010-02-01 00:25:12,775 FATAL [RESServiceHandler.executeRESCommand:2233] com.scalix.sac.ubermgr.res.RESServiceHandler:Fatal Exception raised. Check the CAA logs
2010-02-01 00:25:12,776 ERROR [RESService.authenticateAndAuthorizeUser:381] Exception:
com.scalix.sac.ubermgr.util.UberManagerException: com.scalix.sac.ubermgr.res.RESServiceHandler:Fatal Exception raised. Check the CAA logs
at com.scalix.sac.ubermgr.caa.RESService.isOnPrimaryMailNode(RESService.java:714)
at com.scalix.sac.ubermgr.caa.RESService.authorizeUser(RESService.java:571)
at com.scalix.sac.ubermgr.caa.RESService.authenticateAndAuthorizeUser(RESService.java:282)
at com.scalix.sac.ubermgr.caa.RESService.doRequest(RESService.java:95)
at com.scalix.caa.soap.SOAPDispatcherServlet.onMessage(SOAPDispatcherServlet.java:268)
at com.scalix.caa.soap.SAAJServlet.doPost(SAAJServlet.java:123)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:775)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:704)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:897)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Unknown Source)
2010-02-01 00:25:12,777 FATAL [RESService.doRequest:184] java.lang.NullPointerException
2010-02-01 00:25:12,778 FATAL [RESTransformer.createSOAPResponseMessage:60] Exception thrown
java.lang.NullPointerException
at com.scalix.sac.ubermgr.transformers.GetServersList.buildResponseMessage(GetServersList.java:58)
at com.scalix.sac.ubermgr.caa.MessageRequestFactory.createMessage(MessageRequestFactory.java:37)
at com.scalix.sac.ubermgr.caa.RESTransformer.createSOAPResponseMessage(RESTransformer.java:58)
at com.scalix.caa.soap.SOAPDispatcherServlet.onMessage(SOAPDispatcherServlet.java:276)
at com.scalix.caa.soap.SAAJServlet.doPost(SAAJServlet.java:123)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:775)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:704)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:897)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Unknown Source)
2010-02-01 00:25:12,779 FATAL [SOAPDispatcherServlet.onMessage:279] Response message could not be transformed: SOAP part: