No SAC log on with admin account

Discuss Scalix Management Services ( formerly Scalix Admin Console )

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todddixon

No SAC log on with admin account

Postby todddixon » Wed Sep 23, 2009 11:46 am

Thanks for taking a look at this. I feel like I know what the problem is I just don't know how to correct it! Here is a post from an omshowu of the admin account

@pop ~]# omshowu mailadmin
Authentication ID: mailadmin
Globally Unique ID: 15000000e986e444-12.081.71.612
User Name : mailadmin /CN=mailadmin
MailNode : pop,crawfordbroadcasting
Internet Address : mailadmin-pop@crawfordbroadcasting.com
System Login : todd
Password : set
Admin Capabilities : YES
Mailbox Admin Capabilities : NO
Language : C
Mail Account: Unlocked
Last Signon : 09.22.09 15:22:08
Receipt of mail : ENABLED
Service level : 0
Excluded from Tidying : NO
Recovery Folder visible : NO
User Class : Full
SIS URL : sxidx://pop.crawfordbroadcasting.com/15000000e986e444-12.081.71.612

I think the issue is in signified in the bold print. Every other time that we have set up scalix we get a uid number (like 65342 or something like that). In this case, the system thinks that the system login is my actual server user name todd (uid 500). So that in the fatal logs, I get output like the following:

ERROR Administration(Scalix Admin C) Mon Sep 21 22:05:41 2009
[SYS 2] No such file or directory
Pid of logging process: 15717
Current errno value: 2
ERROR Administration(Scalix Admin C) Mon Sep 21 22:05:41 2009
[SYS 2] No such file or directory
Pid of logging process: 15717
Current errno value: 2
ERROR Administration(Scalix Admin C) Mon Sep 21 22:06:00 2009
[SYS 2] No such file or directory
Pid of logging process: 17099
Current errno value: 2
ERROR Administration(Scalix Admin C) Mon Sep 21 22:07:18 2009
[SYS 2] No such file or directory
Pid of logging process: 18499
Current errno value: 2
ERROR Administration(Scalix Admin C) Mon Sep 21 22:09:30 2009
[SYS 2] No such file or directory
Pid of logging process: 19885
Current errno value: 2
ERROR
Administration(Scalix Admin C) Mon Sep 21 22:06:00 2009
[SYS 2] No such file or directory
Pid of logging process: 17099
Current errno value: 2

I cannot delete the account as it is getting error messages for the system. I also have attempted to add another admin account and still am not able to log into the management services (SAC).

Our server is running on CentOS 5.3 and our scalix version is 11.4.2. If there is a way to change the system login field with ommodu or some other command, I am all ears. Thanks for the help!

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