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Can't login into sac following upgrade to v10

Posted: Sun Feb 19, 2006 9:39 pm
by cjs226
While users CAN log into the webmail, no one can login to sac anymore. Here's the errors from caa.log:

2006-02-19 17:03:37,872 FATAL [RESServiceHandler.executeRESCommand:1819] java.net.ConnectException: Connection refused
2006-02-19 17:03:37,874 FATAL [RESServiceHandler.executeRESCommand:1824] com.scalix.sac.ubermgr.res.RESServiceHandler:Connection refused: Failed to connect to RES on host blackcat.int.cjs226.com
2006-02-19 17:03:37,877 FATAL [RESServiceHandler.executeRESCommand:1819] java.net.ConnectException: Connection refused
2006-02-19 17:03:37,878 FATAL [RESServiceHandler.executeRESCommand:1824] com.scalix.sac.ubermgr.res.RESServiceHandler:Connection refused: Failed to connect to RES on host blackcat.int.cjs226.com
2006-02-19 17:03:37,881 FATAL [RESServiceHandler.executeRESCommand:1819] java.net.ConnectException: Connection refused
2006-02-19 17:03:37,882 FATAL [RESServiceHandler.executeRESCommand:1824] com.scalix.sac.ubermgr.res.RESServiceHandler:Connection refused: Failed to connect to RES on host blackcat.int.cjs226.com
2006-02-19 17:03:37,884 FATAL [RESServiceHandler.executeRESCommand:1819] java.net.ConnectException: Connection refused
2006-02-19 17:03:37,886 FATAL [RESServiceHandler.executeRESCommand:1824] com.scalix.sac.ubermgr.res.RESServiceHandler:Connection refused: Failed to connect to RES on host blackcat.int.cjs226.com
2006-02-19 17:03:37,925 FATAL [RESServiceHandler.executeRESCommand:1819] java.net.ConnectException: Connection refused
2006-02-19 17:03:37,926 FATAL [RESServiceHandler.executeRESCommand:1824] com.scalix.sac.ubermgr.res.RESServiceHandler:Connection refused: Failed to connect to RES on host blackcat.int.cjs226.com
2006-02-19 17:03:37,935 WARN [GetServerNameGenerationRules.createSOAPResponseMessage:102] Skipping server blackcat.int.cjs226.com no document received.
2006-02-19 17:03:37,960 FATAL [RESServiceHandler.executeRESCommand:1819] java.net.ConnectException: Connection refused
2006-02-19 17:03:37,962 FATAL [RESServiceHandler.executeRESCommand:1824] com.scalix.sac.ubermgr.res.RESServiceHandler:Connection refused: Failed to connect to RES on host blackcat.int.cjs226.com
2006-02-19 17:03:37,967 WARN [GetServerMailAddressGenerationRules.createSOAPResponseMessage:96] Skipping server blackcat.int.cjs226.com no document received.
2006-02-19 17:03:37,998 FATAL [RESServiceHandler.executeRESCommand:1819] java.net.ConnectException: Connection refused
2006-02-19 17:03:38,000 FATAL [RESServiceHandler.executeRESCommand:1824] com.scalix.sac.ubermgr.res.RESServiceHandler:Connection refused: Failed to connect to RES on host blackcat.int.cjs226.com
2006-02-19 17:03:38,006 WARN [GetPasswordSettings.createSOAPResponseMessage:108] Skipping server blackcat.int.cjs226.com no document received.
2006-02-19 17:03:38,068 FATAL [RESServiceHandler.GetMailNodesList:827] java.net.ConnectException: Connection refused:blackcat.int.cjs226.com
java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.<init>(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(Unknown Source)
at com.scalix.sac.ubermgr.caa.RESConnection.sendMessage(RESConnection.java:99)
at com.scalix.sac.ubermgr.util.ConnectionHelperUtils.sendAndReceiveMessage(ConnectionHelperUtils.java:165)
at com.scalix.sac.ubermgr.res.RESServiceHandler.GetMailNodesList(RESServiceHandler.java:810)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.scalix.sac.ubermgr.caa.RESService.doRequest(RESService.java:109)
at com.scalix.caa.soap.SOAPDispatcherServlet.onMessage(SOAPDispatcherServlet.java:267)
at com.scalix.caa.soap.SAAJServlet.doPost(SAAJServlet.java:123)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Unknown Source)
2006-02-19 17:03:38,074 ERROR [GetMailNodesList.buildResponseMessage:104] Skipping server blackcat.int.cjs226.com. No document received!
2006-02-19 17:03:40,677 INFO [NotificationEventListener$WorkerThread.run:50] Event Notification: heartbeat|http://blackcat.int.cjs226.com/res/RESDispatcher|LISTEN|300|blackcat|blackcat.int.cjs226.com|10.0.0 from host:blackcat.int.cjs226.com

The errors via the Administrator Console Login

Posted: Mon Feb 20, 2006 1:25 am
by cjs226
Could Not Login
Could not fetch configuration information.
Possible problem with administration server

FIXED!

Posted: Mon Feb 20, 2006 1:34 am
by cjs226
After reconfiguring the SAC, all is well.

Posted: Thu Mar 16, 2006 12:01 pm
by santo
I'm having exactly the same problem after upgrade to v10

The logs also show

Code: Select all

FATAL [RESServiceHandler.executeRESCommand:1819] java.net.ConnectException: Connection refused


and not

Code: Select all

FATAL [RESServiceHandler.executeRESCommand:1819] java.net.UnknownHostException:

as mentioned in several other posts.

This means my hostname/FQDN is correct

I even tried reconfiguring sac and res - as cjs226 did - but that doesn't solve the problem.
Any help appreciated

PS: I'm running SUSE 10

Posted: Thu Mar 16, 2006 1:57 pm
by rudi
Hi,

I have this problem too. I running Scalix 10 and SuSE SLES 9. I have reinstalled all, but it don't works. Whats the problem with sac.

Thanks for help!!!!

Posted: Thu Apr 27, 2006 3:18 am
by santo
Problem still not solved :-(
I'll try to upgrade to v10.0.1 when I find the time.
Not sure if this will solve the problem though

Posted: Fri Apr 28, 2006 6:40 am
by santo
upgrade to v10.0.1 didn't solve it, but I found another thread where the same issue was handled:
http://www.scalix.com/community/viewtopic.php?t=2047

This did the trick.