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Unable to open new window on (finishing) new user creation

Posted: Tue Feb 10, 2009 11:03 am
by polleke
On creation of a new (premium) user, when clicking finish in sac an error message POPS UP!

" Unable to open a new window. You are proberly blocking pop-ups. Please disable pop-upblocking for this site and restart the admin console."

this happens in Firefox and in IE

After investigation we found out that there where not enough licences.. But the error message does not state that!. It blames the browser!

This is a Bug!

There is no way i know of to check (in sac) how many licences there are left.. and to be honest i do not know how to check ion the console as well..

scalix version we encountered it on 11.4.1 (on different machines / customers)

questions are

Are you aware of this bug?
how can we check how many licenses we have available / in use (from SAC)

Posted: Tue Feb 10, 2009 3:14 pm
by Valerion
Post it as a bug in http://bugzilla.scalix.com or send it to Scalix Support. To check licenses use sxlicense on a console session.

Posted: Tue Feb 10, 2009 6:16 pm
by polleke
thanks for the advice..

It would be handy to be able to see it in SAC...

but i can raise that as an enhancement bug