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The following addresses had permanent fatal errors

Posted: Mon Feb 02, 2009 4:17 pm
by yengayenga
Hi,

I am using scalix server for company mails. Last weeks ago my mail server was operating properly without outgoing mail bouncing, but at last weekend the below message is the behaviour of it for any outgoing messages. Please help

The original message was received at Mon, 2 Feb 2009 22:59:56 +0300
from [127.0.0.1]

----- The following addresses had permanent fatal errors -----
<this post will be deleted@gmail.com>
(reason: 550-5.7.1 [196.43.83.193] The IP you're using to send mail is not authorized)
<this post will be deleted@yahoo.com>
(reason: 553 Mail from 196.43.83.193 not allowed - [80])

----- Transcript of session follows -----
... while talking to gmail-smtp-in.l.google.com.:
>>> DATA
<<< 550-5.7.1 [196.43.83.193] The IP you're using to send mail is not authorized
<<< 550-5.7.1 to send email directly to our servers. Please use the SMTP
<<< 550-5.7.1 relay at your service provider instead. Learn more at
<<< 550 5.7.1 http://mail.google.com/support/bin/answ ... swer=10336 12si1212041qyk.50
554 5.0.0 Service unavailable
... while talking to g.mx.mail.yahoo.com.:
<<< 553 Mail from 196.43.83.193 not allowed - [80]
... while talking to e.mx.mail.yahoo.com.:
<<< 553 Mail from 196.43.83.193 not allowed - [80]
... while talking to a.mx.mail.yahoo.com.:
<<< 553 Mail from 196.43.83.193 not allowed - [80]
... while talking to b.mx.mail.yahoo.com.:
<<< 553 Mail from 196.43.83.193 not allowed - [80]
451 4.4.1 reply: read error from d.mx.mail.yahoo.com.
... while talking to f.mx.mail.yahoo.com.:
<<< 553 Mail from 196.43.83.193 not allowed - [80]
... while talking to c.mx.mail.yahoo.com.:
<<< 553 Mail from 196.43.83.193 not allowed - [80]
554 5.0.0 Service unavailable


Thanks,
this post will be deleted.

Posted: Mon Feb 02, 2009 7:58 pm
by schmoe90
Well, the URL specified in the error message says:

'The IP you're using to send email is not authorized...'

In order to prevent spam, Gmail refuses mail when the sending IP address does not match the sending domain. To send mail from your server to Gmail, we suggest using the SMTP relay provided by your ISP. Please note that we are unable to whitelist IP addresses or otherwise make exceptions at this time.