SMTP RELAY error 550

[acampos]

hello scalix community

Here is my issue we have a site that we change the adsl connections, all our network is functional except that we cannot send external mails to anyone only internal.

Do I need to change something in scalix server .

This is the error when I try to send an email to an outside mail.

Your message did not reach some or all of the intended recipients.
Subject: Teste
Sent: 24-09-2008 9:37
The following recipient(s) could not be reached:
'mario_barroso@iol.pt' on 24-09-2008 9:37
550 Relaying denied.

[schmoe90]

There's more information in that message - where was relaying denied? As Scalix invokes sendmail to send messages, use sendmail -v to see what's happening.

[acampos]

There's more information in that message - where was relaying denied? As Scalix invokes sendmail to send messages, use sendmail -v to see what's happening.

hello schmoe90 the relay was denied in another site wich is not the site were the scalix server is.

Im new to scalix so i cannot uderstand why this error, because we can communicate with that site and ping the ip range transfer files and so on.

if it is working inside our organization why it is not working outside. when we have other sites that are working.

[schmoe90]

If the relay is being denied outside the Scalix server, then it's not a Scalix server problem - I'm thinking that changing your ADSL means you've changed the IP address you're passing to the world, so you should talk to the admins of teh server your passing mail to, and have them add your new IP to their list of allowed senders.

[acampos]

If the relay is being denied outside the Scalix server, then it's not a Scalix server problem - I'm thinking that changing your ADSL means you've changed the IP address you're passing to the world, so you should talk to the admins of teh server your passing mail to, and have them add your new IP to their list of allowed senders.

Where can i put that ip to allow it. i suppose i have to put it in scalix???

thanks for your reply

[schmoe90]

You haven't explained much about your system, but it seems that you pass everything to another server to be sent out to the internet. That system is reporting "relay denied". That system would need to be updated with your new external IP address.

[kanderson]

Alternately, you could relay all of your outgoing email through your ISP.

This type of setup is well documented here. Just search for SMARTHOST.

Kev.