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Unable to Log into sac (worked initially)

Posted: Thu Mar 27, 2008 10:54 pm
by Methos
Hi Guys

We installed a copy of scalix 11.3.0 some weeks ago and have had no troubles with it until now.

I'm unable to log into sac, I can not find any error messages and it would seem as if all the process are running.

I restarted the machine and still could not login, some hours later I could get with, but now about 12 hours later I can not get in anymore.

Its a totally standard install with everything running on the one machine, Linux is Centos 5.1.

Could you guys give me an idea of where I should start with trying to find this issue ?

Thanks

Posted: Fri Mar 28, 2008 3:36 am
by Valerion
Look in the logs in /var/opt/scalix/??/tomcat/logs first. Also check the fatal file in /var/opt/scalix/??/s/logs and do a omshowlog -e and see if you see anything relevant. Then do a search here for the errors, chances are it's answered already.