Scalix Forums

For over six months now, we are receiving undeliverable email messages to users who have been removed from Scalix. They do not show in the system address book, and they do not show in the SAC. NOTE: This issue only happens with Internet users who are deleted. Any suggestions would be greatly appreciated. Below is an example of the message I receive when sending to the entire distribution list.

Message could not be delivered to the following recipient:

Jay Adelson / internet/CN=Jay Adelson

because: 'Recipient name not found at destination' [OM 9300]

Supplementary Information:

550 5.1.1 <Adelson@mail.esascorp.com>... User unknown


------------------------------------------------------------------------
--------------------------------------------------
----------------------------- TRACE REPORT -----------------------------

02/26/08 16:17:24 Passive Operation Record: ** Message Submission
02/26/08 16:17:24 Passive Routing Record: ** Message Relayed
Node: mail.esascorp.com Address: mail-ng,esascorp
02/26/08 16:17:24 Passive Operation Record: ** Public DistList expanded:
All / mail-ng, esascorp/CN=Eagle All
Owned By: William Wolfe / mail-ng, esascorp
02/26/08 16:17:24 Passive Routing Record: ** Message Relayed
Node: mail.esascorp.com Address: mail-ng,esascorp
02/26/08 16:17:24 Passive Operation Record: ** Public DistList expanded:
Corporate / mail-ng, esascorp/CN=Corporate
Owned By: William Wolfe / mail-ng, esascorp
02/26/08 16:17:24 Passive Routing Record: ** Message Relayed
Node: mail.esascorp.com Address: mail-ng,esascorp
02/26/08 16:17:37 Active Operation Record: ** Message Submission
02/26/08 16:17:37 Active Routing Record: ** Message Relayed
Node: mail.esascorp.com Address: mail-ng,esascorp

I should have been a little more specific in my description of the issue. The undeliverable messages are from Internet users who have been deleted from the Scalix system via the SAC. All other types of users do not have this issue.

Check in the USERLIST Directory if they are still present. Look at my second post in viewtopic.php?t=9673&highlight=userlist

If you find such entries you will have to delete them with omdelent.

This is probably a stranded delegate see http://www.scalix.com/forums/viewtopic.php?f=3&t=15651