'Connection refused' when trying to open SAC page

[nleacy]

On friday of last week I succesfully installed the Enterprise Edition evaluation version on a Suse Linux 9.3 server. I created 4 new email accounts and all seemed well so I thought best leave 'playing' with setting up the Outlook clients until Monday.

So here I am and I've jsut tried to open the SAC page using both FireFox and Konquorer with the following address -


email.britax.int:8080/sac


In both browsers I get a similar error message -

The connection was refused when attempting to contact email.britax.int:8080

Running 'hostname --fqdn' in konsole gives a result of

email.britax.int

Running 'omstat -a' shows all but Item Structure Server as started and
running 'omstat - s' shows all but Application Link Server started or enabled.

The only thing I did do this morning before trying to access the SAC page was to run the Suse Linux automatic update option which installed some updates though I didn't see which ones (a coffee was calling me at the time).

Any suggestions as to why I should not be able to access the pages at all? BTW - external browsing is not a problem (just checked the BBC website).

Regards, Neil

[ScalixSupport]

Hi,

Can you check if Tomcat is started?

ps -ef | grep tomcat

Regards,

Matthew
Support

[nleacy]

Hello Mathew,

I ran

ps -ef|grep tomcat

in konsole, and this was the result

root 7378 7265 0 15:38 pts/1 00:00:00 grep tomcat

which I have no idea as to whether it means it is working or not.

Does this mean anythin to you?

Regards, Neil

[julio]

Hello Mathew,

I ran

ps -ef|grep tomcat

in konsole, and this was the result

root 7378 7265 0 15:38 pts/1 00:00:00 grep tomcat

which I have no idea as to whether it means it is working or not.

Does this mean anythin to you?

Regards, Neil

The above output suggests that tomcat is not running, so you may want to restart tomcat server.

[ScalixSupport]

Indeed...

To start Tomcat:

Go to TOMCAT_HOME/bin/

Enter ./startup.sh

That's it.

Matthew
Support

[nleacy]

Ah, that was it. Thanks for that and I'm now back into the SCA pages.

Get ready for more questions as I start to play in earnest. ;)

Regards, neil