SAC German Umlauts Problem

[florian]

it will somehow process some incoming iso-8859-2 messages correctly; however, this part of the system is remains from HP OpenMail and we've never tested Scalix with Hungarian, so Scalix 10 is most likely to fallover as it has only limited international character set support.

I would suggest that you use Scalix 11 instead, which has full Unicode and other character set support and should provide a lot better usability in non-western-european environments.

Cheers,
Florian.

[fireking]

hello Florian!

So i have set up my system with UTF8

/etc/environment
LC_ALL=en_US.UTF8
LC_COLLATE=en_US.UTF8
LC_CTYPE=en_US.UTF8
LANG=en_US.UTF8

and i have also change variable export in the start scripts.

/etc/init.d/scalix , /etc/init.d/scalix-tomcat
export LC_ALL=en_US.UTF-8
export LANG=en_US.UTF8

This is the JAVA environment (tomcat)
cat /proc/2483/environ
CONSOLE=/dev/consoleSELINUX_INIT=YESHA_NICEFAILBACK=yesTERM=linuxCATALINA_HOME=/opt/scalix-tomcatHA_DEBUGLOG=/dev/nullLC_ALL=en_US.UTF-8JAVA_OPTS=-server -Xms128m -Xmx128mHA_DIR=/etc/ha.dHA_DATEFMT=%Y/%m/%d_%T INIT_VERSION=sysvinit-2.86HA_st=deadAUTOBOOT=YESHA_ts=459ce0b0PATH=/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/opt/scalix/binHA_RESOURCEDIR=/etc/ha.d/resource.drunlevel=2RUNLEVEL=2PWD=/var/lib/heartbeat/cores/rootJAVA_HOME=/usr/local/lib/jreVERBOSE=yesLANG=en_US.UTF8HA_FIFO=/var/lib/heartbeat/fifoprevious=NPREVLEVEL=NHA_seq=1SHLVL=9HOME=/HA_src=zeusn1BOOT_IMAGE=LinuxHA_LOGFACILITY=local0HA_DOCDIR=/usr/share/doc/heartbeatHA_BIN=/usr/lib/heartbeatHA_t=statusHA_LOGFILE=/dev/nullHA_CURHOST=zeusn2HA_OSTATUS=activeHA_FUNCS=/etc/ha.d/shellfuncsHA_RCDIR=/etc/ha.d/rc.d_=/usr/local/lib/jre/bin/javaLD_LIBRARY_PATH=/usr/local/lib/jre1.5.0_07/lib/i386/server:/usr/local/lib/jre1.5.0_07/lib/i386:/usr/local/lib/jre1.5.0_07/../lib/i386

the last LANG variable is en_US.UTF8

An this is the omsmtpd environment
SELINUX_INIT=YESCONSOLE=/dev/consoleTERM=linuxHA_DEBUGLOG=/dev/nullLC_ALL=en_US.UTF-8HA_DATEFMT=%Y/%m/%d_%T HA_DIR=/etc/ha.dINIT_VERSION=sysvinit-2.86AUTOBOOT=YESHA_RESOURCEDIR=/etc/ha.d/resource.dPATH=/opt/scalix/bin:/opt/scalix/bin:/bin:/sbin:/usr/sbin:/usr/binRUNLEVEL=2runlevel=2PWD=/var/lib/heartbeat/cores/rootVERBOSE=yesLANG=en_US.UTF-8HA_FIFO=/var/lib/heartbeat/fifoPREVLEVEL=Nprevious=NHOME=/SHLVL=8BOOT_IMAGE=LinuxHA_LOGFACILITY=local0HA_DOCDIR=/usr/share/doc/heartbeatHA_BIN=/usr/lib/heartbeatOMCURRENT=zeusn1HA_CURHOST=zeusn2HA_LOGFILE=/dev/nullHA_FUNCS=/etc/ha.d/shellfuncsHA_RCDIR=/etc/ha.d/rc.d_=/opt/scalix/bin/omonNLSPATH=/usr/lib/locale/%l/%N.cat

the last LANG variable is en_US.UTF8 too

but my header is also ******* -ed....

Do u have any idea what should i do?

[florian]

so what exactly is not working? this thread is about problems creating users with Umlaut characters in their name in SAC!

-- Florian.

[fireking]

Hello Florian!

So i have problem with Subject field.

This is the mailheader (Subject would contain this: éÉáÃ

[florian]

Yes.

Scalix 10 only supports ISO-8859-1 in header and body parts. You will need to use Scalix 11, as said before.

Cheers,
Florian.

[fireking]

Thx Florian.....

So there is no hack to solve this without install....

[florian]

No. The hack cost us about 1,5 manyears of development time in Scalix 11. (only for the unicode stuff, much more for everything else)

Florian.

[fireking]

Hello Florian!

As u have told to me i have installed Scalix 11 on my debian etch system.
It was success, i think cos i am able to login in sac

So i have logged in my SAC and i was trying to create a user with name "Darvas István"

As you have advised me i am using UTF-8 Charset on teh whole system

----locale output
LANG=hu_HU.UTF-8
LC_CTYPE="hu_HU.UTF-8"
LC_NUMERIC="hu_HU.UTF-8"
LC_TIME="hu_HU.UTF-8"
LC_COLLATE="hu_HU.UTF-8"
LC_MONETARY="hu_HU.UTF-8"
LC_MESSAGES="hu_HU.UTF-8"
LC_PAPER="hu_HU.UTF-8"
LC_NAME="hu_HU.UTF-8"
LC_ADDRESS="hu_HU.UTF-8"
LC_TELEPHONE="hu_HU.UTF-8"
LC_MEASUREMENT="hu_HU.UTF-8"
LC_IDENTIFICATION="hu_HU.UTF-8"
LC_ALL=hu_HU.UTF-8
----

cat /etc/environment
LANG=hu_HU.UTF-8
LC_ALL=hu_HU.UTF-8


cat /etc/default/locale
# File generated by update-locale
LANG=hu_HU.UTF-8

cat /etc/locale.gen
en_US ISO-8859-1
hu_HU UTF-8
hu_HU ISO-8859-2

and
#locale-gen
Generating locales (this might take a while)...
en_US.ISO-8859-1... done
hu_HU.UTF-8... done
hu_HU.ISO-8859-2... done
Generation complete.


And i am not able to access user with name "Darvas István"

What should i do? And where can find the logfiles in conjuction with these?

[fireking]

Hello Florian!



I have found a bug in my locale setting so now it's working

But i would like to know how can i repair the wrong name and account in my scalix database

This picture show (Darvas Istv?n as the wrong account and Ã

[marc1279]

i had troubles with ? characters (e.g. in SAC and webmail calendar)

i use Scalix 11.0.1 on Debian 3.1 (sarge)

ii scalix-platfor 11.0.1.22 Scalix Messaging Services
ii scalix-postgre 11.0.1.22 Scalix scripts for PostgreSQL
ii scalix-res 11.0.1.22 A Remote Execution Service for Scalix Messag
ii scalix-sac 11.0.1.22 The Ubermanager component of the Scalix Admi
ii scalix-server 11.0.1.11 Scalix-server is an enterprise class messagi
ii scalix-sis 11.0.1.22 Scalix Search and Index Services
ii scalix-swa 11.0.1.22 Scalix Web Access
ii scalix-tomcat 5.5.16-152 Apache Tomcat is the servlet container that


unfortunately, none of the previous advices has helped !!!

... until I have supplemented the JAVA_OPTS with "-Dfile.encoding=UTF-8" on line 14 in "/opt/scalix-tomcat/bin/setclasspath.sh" to:

Code: Select all

JAVA_OPTS="$JAVA_OPTS -Dscalix.instance=$(dirname $INSTDIR) -Dfile.encoding=UTF-8"

good luck!

[ivoruetsche]

After the Update from 10 to 11.1, the internal users can't send via Outlook Mails to Users with Umlaute in the Name (with the Webmail it's no problem).

After i just retype the Names in the sac, the Mails will be deliver.

cu ivo