Help! Cannot view users after 11.0.3 upgrade

[ScalixSupport]

Hi Stephan!

So, now you are using port 3890 for LDAP, what result do you get for the command below:
lsof -i:3890

I would also like you to perform a permission check on the data folder, check the
permissions for scalix files using the command "omcheck -s -d", to actually fix the
problem if any of permissions, you should run omcheck to generate a shell script
- on standard output - that, when run, fixes the problem for permission issues.

Code: Select all

omcheck -s -d >fix_perms.sh
bash ./fix_perms.sh

You might want to review what the script is planning to do before actually executing
the second command.

Thanks,
Subir

[smellis]

Here is lsof -i:3890

Code: Select all

COMMAND   PID USER   FD   TYPE  DEVICE SIZE NODE NAME
omslapd 25395 root    8u  IPv4 2902950       TCP *:3890 (LISTEN)


I ran the fix_perms script, and it actually changed changed ownership to scalix on 514 file and changed mode to 660 on 72 files.

If need be, I can post those files that were changed. I still don't see anything in the sac though. Thanks man,

-stephan

[ScalixSupport]

Hi Stephan!

Try omshowlog (or look at the fatal log file) on the Scalix server at around the time when this
error occurs, there could be something logged by the LDAP server there which may provide
more details of the root cause.

Thanks,
Subir

[ScalixSupport]

Hi Stephan!

What was the previous version of Scalix, from which you upgraded? Also tell us which
browser and what version you use.

Restarting the services, scalix, scalix-tomcat, scalix-postgres, and apache.

Thanks,
Subir