SAC not allowing login

Discuss Scalix Management Services ( formerly Scalix Admin Console )

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code0

SAC not allowing login

Postby code0 » Fri Jun 23, 2006 10:16 am

I've had an ongoing issue that SAC will intermittently not allow login giving an 'incorrect username/password' error. After refreshing and trying it again, it sometimes works. After turning on debugging and looking at caa.log, I'm seeing sxadmin passed as 'sxadmi'. If I pass sxqueryadmin, it passes as sxqueryadmin. Same with other usernames. I've also been having issues with pages from SAC just not loading - it will just hang. A crtl-F5 usually loads things fine. Any thoughts?

2006-06-23 09:07:12,797 DEBUG [SOAPDispatcherServlet.onMessage:158] **** Start of Message Handling ****
2006-06-23 09:07:12,801 DEBUG [SOAPHelper.getElementValue:144] Found ServiceType
2006-06-23 09:07:12,802 DEBUG [CAAConfigLoader.getValue:56] Looking for config for scalix.res, key disabled found null
2006-06-23 09:07:12,803 DEBUG [SOAPHelperUtils.getSoapBodyElement:179] Body element1 CAARequestMessage = null
2006-06-23 09:07:12,803 DEBUG [SOAPHelperUtils.getSoapBodyElement:187] Body element2 ServiceType = scalix.res
2006-06-23 09:07:12,804 DEBUG [SOAPHelperUtils.getSoapBodyElement:187] Body element2 Credentials = null
2006-06-23 09:07:12,805 DEBUG [SOAPHelperUtils.getSoapBodyElement:190] Found Credentials
2006-06-23 09:07:12,806 DEBUG [SOAPHelperUtils.getCredentials:255] local name=id
2006-06-23 09:07:12,806 DEBUG [SOAPHelperUtils.getCredentials:256] qualified name=id
2006-06-23 09:07:12,807 DEBUG [SOAPHelperUtils.getCredentials:272] local name=name
2006-06-23 09:07:12,807 DEBUG [SOAPHelperUtils.getCredentials:273] qualified name=name
2006-06-23 09:07:12,808 DEBUG [SOAPHelperUtils.getCredentials:277] value=sxadmi
2006-06-23 09:07:12,809 DEBUG [SOAPHelperUtils.getCredentials:272] local name=passwd
2006-06-23 09:07:12,809 DEBUG [SOAPHelperUtils.getCredentials:273] qualified name=passwd
2006-06-23 09:07:12,810 DEBUG [SOAPHelperUtils.getCredentials:282] value=xxxxxxxxx
2006-06-23 09:07:12,811 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:69] Body element1 CAARequestMessage = null
2006-06-23 09:07:12,811 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:77] Body element2 ServiceType = scalix.res
2006-06-23 09:07:12,812 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:77] Body element2 Credentials = null
2006-06-23 09:07:12,813 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:77] Body element2 FunctionName = GetConsoleConfig
2006-06-23 09:07:12,813 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:80] Found FunctionName
2006-06-23 09:07:12,814 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:81] value =GetConsoleConfig
2006-06-23 09:07:12,815 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:69] Body element1 CAARequestMessage = null
2006-06-23 09:07:12,815 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:77] Body element2 ServiceType = scalix.res
2006-06-23 09:07:12,816 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:80] Found ServiceType
2006-06-23 09:07:12,817 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:81] value =scalix.res
2006-06-23 09:07:12,817 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:69] Body element1 CAARequestMessage = null
2006-06-23 09:07:12,818 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:77] Body element2 ServiceType = scalix.res
2006-06-23 09:07:12,819 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:77] Body element2 Credentials = null
2006-06-23 09:07:12,820 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:77] Body element2 FunctionName = GetConsoleConfig
2006-06-23 09:07:12,820 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:80] Found FunctionName
2006-06-23 09:07:12,821 DEBUG [SOAPHelperUtils.getSOAPBodyElementValue:81] value =GetConsoleConfig
2006-06-23 09:07:12,822 DEBUG [SOAPHelperUtils.getSoapBodyElement:179] Body element1 CAARequestMessage = null
2006-06-23 09:07:12,823 DEBUG [SOAPHelperUtils.getSoapBodyElement:187] Body element2 ServiceType = scalix.res
2006-06-23 09:07:12,823 DEBUG [SOAPHelperUtils.getSoapBodyElement:187] Body element2 Credentials = null
2006-06-23 09:07:12,824 DEBUG [SOAPHelperUtils.getSoapBodyElement:187] Body element2 FunctionName = GetConsoleConfig
2006-06-23 09:07:12,825 DEBUG [SOAPHelperUtils.getSoapBodyElement:187] Body element2 GetConsoleConfigParameters = null
2006-06-23 09:07:12,825 DEBUG [SOAPHelperUtils.getSoapBodyElement:190] Found GetConsoleConfigParameters
2006-06-23 09:07:12,826 DEBUG [CAAServiceFactory.getService:52] Looking for service called scalix.res
2006-06-23 09:07:12,827 DEBUG [CAAConfigLoader.getValue:56] Looking for config for scalix.res, key service.class found com.scalix.sac.ubermgr.caa.RESService
2006-06-23 09:07:12,827 DEBUG [SOAPDispatcherServlet.onMessage:265] Calling doRequest() on service com.scalix.sac.ubermgr.caa.RESService@a68fd8
2006-06-23 09:07:12,828 DEBUG [LDAPHelperUtils.getTargetHost:335] Sending request using URL = ldap://scalix.co.marshall.ia.us:389
2006-06-23 09:07:12,829 DEBUG [LDAPHelperUtils.getTargetHost:336] Sending request to ldap host =scalix.co.marshall.ia.us
2006-06-23 09:07:12,829 DEBUG [LDAPHelperUtils.getTargetHost:337] Sending request as querymgr DN =cn=sxqueryadmin,o=scalix
2006-06-23 09:07:12,830 DEBUG [LDAPHelperUtils.getTargetHost:338] Filter =(omUlAuthid=sxadmi)
2006-06-23 09:07:12,842 DEBUG [RbacAuthorizationHelper.authenticateUser:54] Sending request using URL = ldap://scalix.co.marshall.ia.us:389
2006-06-23 09:07:12,843 DEBUG [RbacAuthorizationHelper.authenticateUser:55] Sending request to ldap host =scalix.co.marshall.ia.us
2006-06-23 09:07:12,844 DEBUG [RbacAuthorizationHelper.authenticateUser:56] Sending request as user id = sxadmi
2006-06-23 09:07:12,845 DEBUG [RbacAuthorizationHelper.authenticateUser:57] Filter =(omUlAuthid=sxadmi)
2006-06-23 09:07:12,850 ERROR [RbacAuthorizationHelper.authenticateUser:87] Exception:
javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(Unknown Source)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(Unknown Source)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(Unknown Source)
at com.sun.jndi.ldap.LdapCtx.connect(Unknown Source)
at com.sun.jndi.ldap.LdapCtx.<init>(Unknown Source)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(Unknown Source)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(Unknown Source)
at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(Unknown Source)
at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(Unknown Source)
at javax.naming.spi.NamingManager.getInitialContext(Unknown Source)
at javax.naming.InitialContext.getDefaultInitCtx(Unknown Source)
at javax.naming.InitialContext.init(Unknown Source)
at javax.naming.InitialContext.<init>(Unknown Source)
at javax.naming.directory.InitialDirContext.<init>(Unknown Source)
at com.scalix.sac.ubermgr.ldap.LDAPQuery.initContext(LDAPQuery.java:71)
at com.scalix.sac.ubermgr.rbac.RbacAuthorizationHelper.authenticateUser(RbacAuthorizationHelper.java:58)
at com.scalix.sac.ubermgr.ldap.LDAPServiceHandler.Login(LDAPServiceHandler.java:112)
at com.scalix.sac.ubermgr.caa.RESService.authenticateAndAuthorizeUser(RESService.java:157)
at com.scalix.sac.ubermgr.caa.RESService.doRequest(RESService.java:83)
at com.scalix.caa.soap.SOAPDispatcherServlet.onMessage(SOAPDispatcherServlet.java:267)
at com.scalix.caa.soap.SAAJServlet.doPost(SAAJServlet.java:123)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:300)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:374)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:743)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:675)
at org.apache.jk.common.SocketConnection.runIt(ChannelSocket.java:866)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Unknown Source)

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