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It's probably just me, but...
Posted: Fri Dec 09, 2005 11:36 am
by westholme
... I've filled in my details on the download page for the Community Edition. Hit 'Register & Download'. The page seems to call a PHP script, but then just reloads the index page without even a murmur of confirmation. All my details are cleared and I'm no closer to trialling your software...
So, where am I going wrong? I've tried this on a WinXP and a Linux box. Same result.
- Rowan
Posted: Fri Dec 09, 2005 1:14 pm
by santo
Hi, not sure if this is the problem you are experiencing, but I noticed that you need to fill in
platform and email in both the "register and download (optional)" section and the
"No thanks, I'll just download" section if you don't want to register.
Agreed, this is not what you would expect, but that's what I noticed when trying to download a newer version and didn't want to register again obviously.
Posted: Fri Dec 09, 2005 1:23 pm
by westholme
Thanks.
I tried that also. Filled in the 'don't register' section. Clicking the Download button just gave me an error message telling me to fill my details in, but If I fill in my details in the 'register' section and click the 'don't register' Download button it repeats as per my original post.
I think I'm going to go and work in construction, or on a farm... that way I won't have to work with computers! :?
- Rowan
Posted: Fri Dec 09, 2005 3:00 pm
by santo
So you did fill in both sections "register" and "don't register" and then clicked on the "don't register" download button without success ?
What browser and platform are you using ?
Can you try with another browser and/or on another platform ?
Posted: Sat Dec 10, 2005 12:17 pm
by ScalixSupport
It looks like that form reverted back to some previous functionality but it's fixed up now.
Thanks for highlighting this.
Cheers
Dave
Posted: Mon Dec 12, 2005 4:24 am
by westholme
... just tried the form again, but still the same outcome. Do you have a direct link, or can I provide you with an email address?
Thanks
Posted: Mon Dec 12, 2005 11:24 am
by ScalixSupport
I don't see the same thing as you.
Please can you make sure that you either clear your browser cache or hit the Shift key while you reload the page. This will make sure that the latest version is loaded.
Cheers
Dave
Posted: Mon Dec 12, 2005 11:54 am
by westholme
Hi Dave,
Cleared cache and retried: No luck
Also tried on a WinXP box. Cleared Temp Internet Files and History. Still no joy.
Any suggestions?
- Rowan