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Knowledgebase, problems printing / downloading

Posted: Mon Jun 13, 2005 6:34 am
by aschomme
The links for printing / downloading (on the right side) don't work for me (IE 6.0 on win xp).
"Print" just prints some (nearly) empty and some arbitrarily chosen pages; Download only downloads a frameset with relative frame-src's, which does is quite useless.

At least printing would be quite useful because (to a certain degree) printed pages provide more overview than an online document.

Can you confirm this or is it a "private" problem of my PC ?

Posted: Fri Jun 24, 2005 1:12 pm
by ScalixSupport
HI

We're in the process of sorting this out. We needed to break up the documents so that it allowed searching to be more effective but this had the side-effect that printing and downloading were affected.

In most knowledgebase documents, you should now see an "attachment" link. Please use this for downloading.

Cheers

Dave

attachment-link

Posted: Mon Jun 27, 2005 2:37 am
by aschomme
Hi, Dave,

Thanks.
Where i found the link, it works.