Windows mobile activesync

[icowieson]

Hello,
I have been using an HTC Snap which was on windows mobile 6.1 and it worked with no problems linking using activesync. I have been asked to set one up for someone else the on which arrived is on 6.5 and will not link to our activesync server. Has anyone else seen this? I am at a loss and as we use Scalix none will help as they tell me it is not supported. I believe told activesynce is backwards compatible but it doesn't even show as trying to connect in the logs.

Thanks
IC

[billb3]

Are you sure the network is active on the phone? Can you view websites and/or view mobile webmail from the device's web browser?

[icowieson]

Hello there yes I am able to browse the internet from the phone and access webmail. Syncs fine with gmail. I tested that account afterwards

Thanks
IC

[billb3]

Not sure then, haven't used any 6.5 devices on my system...

[icowieson]

Thank you Billb3 anyway

IC