30 days Trial license with active sync question

[sfischer]

Hi,

we have community version 11.4.4 installed and we want to test active sync.
I've seen that there is a 30 day trial license offered, which I want to use/test.

My question is, how to get it working ?

Register the trial license in my working community edition, or install a brand new server (which we don't have).
Or do I have to install a sw kit over my working community edition?
If so, what happens after the 30 day period? Do I get a working community edition back, or does it stops the whole installation ?

thanx,
SF

[les]

Hi,

we have community version 11.4.4 installed and we want to test active sync.
I've seen that there is a 30 day trial license offered, which I want to use/test.

My question is, how to get it working ?

Register the trial license in my working community edition, or install a brand new server (which we don't have).
Or do I have to install a sw kit over my working community edition?
If so, what happens after the 30 day period? Do I get a working community edition back, or does it stops the whole installation ?

thanx,
SF

Only SBE or Enterprise licensed versions of Scalix can be used to talk to ActiveSync. I assume (i'm not a scalix employee) that you could request an enterprise scalix trial key and load that on your community server (going to enterprise eval mode)and then get active sync to talk to that. When that runs out you would revert back to community. A scalix person would need to confirm this or you could speak to a local reseller.

ActiveSync requirements/ instructions are detailed here.....

ActiveSync Release and Installation notes:
http://www.scalix.com/enterprise/suppor ... tation.php
Active Sync Product Page:
http://www.scalix.com/enterprise/produc ... vesync.php

[sfischer]

Hi,

1. just got requested 30 day trial key. Registered this key in my community edition via sac.
2. installed scalix-activesync-1.0.0-GA-enterprise-linux-intel.bin on my community edition. Installation went fine.
3. Logged into SAC again and enabled for my user accoung active sync option. status ok.
4. rebooted scalix community edition. (just to get sure)
5. edit on iphone account credentials and server-ip ... SSL is on
6. sync options only for calendar and contacts.

7, go to calender or contacts, -> nothing happens.
Both tables are totally empty!

What went wrong ?

[sfischer]

sorry, forgot to mention that I can reach webmail gui via https.

[florian]

at least it's not a licensing issue. temporarily converting a CE install to SBE/EE using a license key is fine.

if you have registered for the enterprise trial, please use the feedback/presales contact information for discussing technical issues.

Florian

[sfischer]

Tried: http(s)://SCALIX_SERVER/Microsoft-Server-ActiveSync

with http I get a pop up box to type in my user credentials. After the login, I get teh following webpage:
############
type Status report
message
description This request requires HTTP authentication ().
############

with https I get:
############
type Status report
message /Microsoft-Server-ActiveSync
description The requested resource (/Microsoft-Server-ActiveSync) is not available.
############

[florian]

that sounds like some apache vhost config problem...

-f

[sfischer]

Hi,

I have edited /etc/opt/scalix-tomcat/connector/ajp/instance-[instance name].conf (instance name in my config is mail) to:

<VirtualHost mail:80>
Include /etc/opt/scalix-tomcat/connector/ajp/app-mail.*.conf
</VirtualHost>
<VirtualHost mail:443>
Include /etc/opt/scalix-tomcat/connector/ajp/app-mail.*.conf
</VirtualHost>

But it didn't helped

[florian]

Well, mine has at least the whole set of SSL parameters in there as well:

Code: Select all

<VirtualHost activesync.company.com:443>
    SSLEngine on
    SSLProtocol all -SSLv2
    SSLCipherSuite ALL:!ADH:!EXPORT:!SSLv2:RC4+RSA:+HIGH:+MEDIUM:+LOW
    SSLCertificateFile /etc/pki/tls/certs/as.xandros.com.crt
    SSLCertificateKeyFile /etc/pki/tls/private/activesync.company.com.key
    Include /etc/opt/scalix-tomcat/connector/ajp/app-activesync.*.conf
</VirtualHost>


The rest is really apache debugging. If you need serious help with this, please open a ticket with our Technical Support team, worst case they'll log on to your system and find out what's wrong (Support Entitlement needed).

Florian

[les]

Hi,

I have edited /etc/opt/scalix-tomcat/connector/ajp/instance-[instance name].conf (instance name in my config is mail) to:

<VirtualHost mail:80>
Include /etc/opt/scalix-tomcat/connector/ajp/app-mail.*.conf
</VirtualHost>
<VirtualHost mail:443>
Include /etc/opt/scalix-tomcat/connector/ajp/app-mail.*.conf
</VirtualHost>

But it didn't helped

The activesync connection goes "over the air" and therfore needs to have a valid external address to connect to. mail:80 and mail:443 would not be accessible externally. If you want internal and external access to work use *:80 and *:443.
Restart httpd and scalix-tomcat after changing entries. See if that helps.

[sfischer]

*:80 and *:443 doesn't helped.

I dont understand, why http doesn't run, even in the same internal subnet.

[les]

*:80 and *:443 doesn't helped.

I dont understand, why http doesn't run, even in the same internal subnet.

I have edited /etc/opt/scalix-tomcat/connector/ajp/instance-[instance name].conf (instance name in my config is mail) to:

Did you also edit /etc/opt/scalix-tomcat/connector/jk/instance-[instance name].conf ??

[sfischer]

Now i get support from an external company (mars solutions) and they figuered out:

/var/opt/scalix/ml/tomcat/logs/scalix-wireless.log :

2009-06-22 10:54:33,686 WARN [CheckAuthInterceptor.preHandle:96] AUTHENTICATION - Problem encountered during authentication, forcing re-authentication com.scalix.wireless.api.service.AuthenticationException:

Platform service with this version is not useable with the ActiveSync server software <<---- I've got a 30day full blown license and registered that in my community edition (any problem witt hat ??, but shouldn't be)

[florian]

Sorry, I don't get it any more now.
1. are you running ActiveSync and Scalix on the same box?
2. please post the output of rpm -qa | grep scalix for all boxes that you're running on.

Tx,
Florian.

[sfischer]

activesync and scalix on the same box (SLES10)

mail:~ # rpm -qa | grep scalix
scalix-tomcat-5.5.27-959
scalix-res-11.4.4.4904-1
scalix-mobile-11.4.4.900-1
scalix-libical-0.27.20071008-1
scalix-tomcat-connector-11.4.4.949-1.sles10
scalix-server-11.4.4.12886-1.sles10
scalix-platform-11.4.4.2575-1
scalix-swa-11.4.4.12082-1
scalix-sis-11.4.4.1110-1
scalix-wireless-1.0.0.451-1
scalix-chardet-1.0.20071031-1.sles10
scalix-iconv-extras-1.2-1.sles10
scalix-postgres-11.4.4.2486-1
scalix-sac-11.4.4.4904-1