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Enterprise product contacts
Posted: Wed Apr 09, 2008 11:30 am
by wanderedinn
I've tried over the past couple of weeks to get information on the Enterprise product. I've sent emails and left voice messages, but no one responds to my inquiries. Is there anyone out there using the Enterprise product? I'm terribly concerned with the lack of response.
Posted: Thu Apr 10, 2008 12:17 pm
by florian
Geoffrey,
where did you send your requests to?
Thx,
Florian
Posted: Thu Apr 10, 2008 3:47 pm
by wanderedinn
I sent email via the website, where ever that goes. I've also left 3 voice messages as any time I've called, I never get a real person.
Posted: Thu Apr 10, 2008 3:51 pm
by florian
I've asked Geoffrey to get in touch with me direct and find out what happened here offline.
Sorry for any inconvenience,
Florian.
Posted: Thu Apr 10, 2008 3:56 pm
by wanderedinn
Thanks to Florian for the quick response to my concerns.
Posted: Wed Apr 23, 2008 8:28 am
by dougp23
I get the same reaction. Probably your website Florian, it says to email info@scalix for information on purchasing. You never get a reply.
Posted: Wed Apr 23, 2008 8:47 am
by wanderedinn
This was my experience as well. Florian hooked me up with a contact and all is good now.
Posted: Wed Apr 23, 2008 5:28 pm
by florian
ok, please ping me via PM here on the forum or using my well-known email address
florian -atTt- scalix -doTTT- com
I will make sure this get's handled; in addition, I have made our VP sales aware of the fact that we seem to be missing some of your messages - apologies and we're investigating why this is happening, as there is really no excuse for such unresponsiveness on an important channel.
Tx,
Florian.