outlook connector bug - v11.2

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akoei
Posts: 66
Joined: Tue Jul 03, 2007 5:13 pm

outlook connector bug - v11.2

Postby akoei » Wed Dec 19, 2007 12:02 pm

all items in "sent items" become "None", can NOT read, can NOT open, NO title, NO preview, etc. I can see them form webmail, and this can be fixed by re-create outlook profile. I have seen this on version 11.1, I thought this should be fixed on 11.2, but not. (:[/img]

akoei
Posts: 66
Joined: Tue Jul 03, 2007 5:13 pm

Postby akoei » Wed Dec 19, 2007 12:33 pm

I thought this can be fixed by recreate profile, but after I tried, even "prepare smart cache" from sac console, doesn't work. I have to use webmail to see my sent items.

joako
Posts: 308
Joined: Tue May 08, 2007 10:45 pm

Postby joako » Wed Dec 19, 2007 4:09 pm

You delited the entire Outlook profile, not just hte account?

Did you try to toggle your smartcache setting?
<Signature deleted... Florian>

akoei
Posts: 66
Joined: Tue Jul 03, 2007 5:13 pm

Postby akoei » Wed Dec 19, 2007 4:36 pm

of course I take off the "smart cache" but no help

joako
Posts: 308
Joined: Tue May 08, 2007 10:45 pm

Postby joako » Wed Dec 19, 2007 4:56 pm

How about a different PC? What Windows & Outlook versions?
<Signature deleted... Florian>

akoei
Posts: 66
Joined: Tue Jul 03, 2007 5:13 pm

Postby akoei » Fri Dec 21, 2007 10:38 am

I use outlook 2003. When I tried other computer's outlook I got the same issue.


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