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Problem DNSBL

Posted: Tue May 17, 2016 3:41 am
by Piter Parker
we rent a new dedicated server (in soyoustart) since january, and his IP is in the list of blocked for sending e-mails by two Dnsbl. They do not allow to send messages to our customers and interfere with our work for our business.

Of course our server never sent SPAM (and it is not SMTP relay too)

But our SMTP server is blocked since January by ( (

We can not send emails to some customers.
We contacted this 2 DNSBL by email

We have do delist request but we received only Answers copy-paste without delving into the essence of the problem at all
Many times we sent a request to the site to unlock, there is no result

Here it is :

What can we do to delist us if email do not work

Re: Problem DNSBL

Posted: Tue May 17, 2016 4:52 am
by ScalixSupport
Hello Mr. Peter Parker,

As I checked again your IP is blacklisted in and, it should be whitelisted.

please drop an email to and accordingly. either contact you ISP.

Scalix Support Team

Re: Problem DNSBL

Posted: Tue May 17, 2016 6:18 am
by Piter Parker
Thank,we write they, but they write us same and it does not help.