Scalix Forums

I have an interesting issue, I had Scalix installed and working on my server and then one day when I tried to access the Admin Console I got this error in my web browser;

Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /sac.

Reason: DNS lookup failure for: central1.somacomm.us

Apache/2.2.0 (Fedora) Server at 192.168.10.200 Port 80

I decided since this server is not in production to do a complete reinstall of the Scalix Server. I uninstalled everything and when I re-installed the installer quit when configuring the web server. Attached is my install log, I am hoping someone can shed some light on my issues.

Thanks,

Josh

/var/opt/scalix/c1/s/sys/install/log

ompatchom: Running patch-uninstall scripts ...
ompatchom: Running patch-preinstall scripts ...

###########################################################################
#
# ompatchom: Initializing Scalix components.
#
###########################################################################

ompatchom: Copying Scalix components, please wait

###########################################################################
#
# OM-CORE
#
###########################################################################


Updating conversion and language specific configuration files.
This may take some time, Please Wait ...

omaddacl: error while loading shared libraries: libom_acc.so: cannot open shared object file: Permission denied
ERROR: [OMINST 225] Could not add queue or acl for service SMINTFC.


###########################################################################
#
# OM-CORE installation failed.
# See /var/opt/scalix/c1/s/sys/install/log
#
###########################################################################


###########################################################################
#
# Check and clear out all old directory change logs if one or more
# directory requires conversion. To initiate a resync request, use:
# omresyncds -d <directory_name>
#
###########################################################################

No directories require conversion

###########################################################################
#
# Convert all hidden directories without password
#
###########################################################################

No directories require conversion

###########################################################################
#
# Convert all shared directories without password
#
###########################################################################

No directories require conversion

###########################################################################
#
# Check any other directory with password not converted.
# Manual conversion instruction using omcnvdirs utility:
# omcnvdirs -d <name> -t <type> -p <password> -a ''
#
###########################################################################

No directories require conversion

###########################################################################
#
# OM-ADM
#
###########################################################################


###########################################################################
#
# OM-AMECAT
#
###########################################################################


Updating conversion and language specific configuration files.
This may take some time, Please Wait ...


###########################################################################
#
# OM-AMEPAW
#
###########################################################################


###########################################################################
#
# OM-AMEPDA
#
###########################################################################


###########################################################################
#
# OM-AMERW
#
###########################################################################


###########################################################################
#
# OM-AMEWAP
#
###########################################################################


###########################################################################
#
# OM-BB
#
###########################################################################

omaddacl: error while loading shared libraries: libom_acc.so: cannot open shared object file: Permission denied
ERROR: [OMINST 225] Could not add queue or acl for service BB.

ERROR: Correct error and run the script /opt/scalix/bin/ompatchom


###########################################################################
#
# OM-BB installation failed.
# See /var/opt/scalix/c1/s/sys/install/log
#
###########################################################################


Updating conversion and language specific configuration files.
This may take some time, Please Wait ...

Scalix cannot be started because there are some components
which have not been installed. Re-run ompatchom to install
the missing components.
omsetsvc: error while loading shared libraries: libom_ccs.so: cannot open shared object file: Permission denied
[OM 16065] The requested Directory does not exist.

[OM 16066] There is no default Directory configured.

FREEBUSY directory created
Extracting local user information...
[OM 16954] Entry not in the Directory

ommodacln: error while loading shared libraries: libom_acc.so: cannot open shared object file: Permission denied
omaddfb: unable to set 'update' ACL on FREEBUSY directory
omconfux : Scalix config file was updated successfully.
omconfux : Scalix config file was updated successfully.
/opt/scalix/bin/omoff: error while loading shared libraries: libom_aud.so: cannot open shared object file: Permission denied
/opt/scalix/bin/omoff: error while loading shared libraries: libom_aud.so: cannot open shared object file: Permission denied
omsetsvc: error while loading shared libraries: libom_ccs.so: cannot open shared object file: Permission denied
omsetsvc: error while loading shared libraries: libom_ccs.so: cannot open shared object file: Permission denied
omsetsvc: error while loading shared libraries: libom_ccs.so: cannot open shared object file: Permission denied

###########################################################################
#
# ompatchom: Scalix Initialization Complete
#
###########################################################################

ompatchom: Running patch-postinstall scripts ...
NOTE: The above output is also contained in the
file /var/opt/scalix/c1/s/sys/install/log

The proxy server could not handle the request GET /sac.
Reason: DNS lookup failure for: central1.somacomm.us

That probably would've been an easier fix.

[OM 16065] The requested Directory does not exist.
[OM 16066] There is no default Directory configured.
FREEBUSY directory created
Extracting local user information...
[OM 16954] Entry not in the Directory
ommodacln: error while loading shared libraries: libom_acc.so: cannot open shared object file: Permission denied
omaddfb: unable to set 'update' ACL on FREEBUSY directory

My suggestion:
1) whatever is running of Scalix now just stop it with omshut. Also stop postgresql, tomcat, etc.
2) rename /var/opt/scalix to /var/opt/scalix.old
3) do an up2date on the OS.
4) proceed to a fresh install of scalix

If you still want to use the old storage, stop everything again. Follow the steps on this post, but remember to swap the /var//opt/scalix folders.
viewtopic.php?t=8606#39043