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Problems during Trial-Version: The evalution period expired
Posted: Wed Aug 22, 2007 10:09 am
by fitschen
Hello,
I Just Download the Trial-Version. Its the first time i installed Scalix.
With the Installation-Script everything works fine, and all thems to be done.
I Used SuSe Linux 10.1
After installing all Services seems to work, i can log on into the sac and create some users.
But when i guess to log in the Webmail acces with any user i got the messages :
"The evalution period for this time-limited product has expired"
I find a lot hints in the Forum but nothing seems to help. Hope someone can help because we want to test Scalix for our company.
Posted: Thu Aug 23, 2007 9:16 am
by Valerion
1) Check that you are using the same version for server and client (eg. 11.1.0)
2) Check that the user is enabled for SWA in SAC
Posted: Fri Aug 24, 2007 3:20 am
by fitschen
Hello thanks for first help,
1) What you mean with Server Client? On the sac i can see theses Versions :
Code: Select all
scalix-postgres Version 11.1.0.45 Release 1
scalix-platfrom Version 11.1.0.50 Release 1
scalix-tomcat Version 5.5.23 Release 292
scalix-server Version 11.1.0.45 Release 1.suse101
scalix-tomcat-connector Version 11.1.0.45 Release 1.suse101
scalix-swa Version 11.1.0.51 Release 1
scalix-sis Version 11.1.0.45 Release 1
scalix-mobile Version 11.1.0.45 Release 1
scalix-res Version 11.1.0.45 Release 1
scalix-sca Version 11.1.0.45 Release 1
2) SWA ist enabled for every user
Posted: Fri Aug 24, 2007 4:21 am
by Valerion
Have a look in the SWA logs (/var/opt/scalix/??/tomcat/logs) and see if you can spot any errors. It may also be worthwhile to do a omshowlog -e to see if there are any errors in there.
Can you log in with a different IMAP client (Thunderbird or Outlook Express)?
Posted: Fri Aug 24, 2007 5:09 am
by fitschen
hm, i think there i have a problom or?
because the scalix-swa logs ar all empty....
And the last entrys for omshowlog -e are :
Code: Select all
REPORT Local Delivery(Error Manager ) 08.23.07 10:40:07
[OM 8801] Error Manager Server Started Up
REPORT Local Delivery(Local Delivery) 08.23.07 10:40:07
[OM 7601] Local Delivery Started Up
REPORT Test Server (Test Server ) 08.23.07 10:40:07
[OM 4301] Test Server Started Up
REPORT Sendmail Inter(Outgoing ) 08.23.07 10:40:07
[OM 8201] Transport Out Mapper Started Up
REPORT Administration(omshowpwd ) 08.24.07 10:01:13
[OM 4630] Admin command run :
/opt/scalix/bin/omshowpwd -j
REPORT Administration(omchkaci ) 08.24.07 10:01:15
[OM 4630] Admin command run :
/opt/scalix/bin/omchkaci -n CN=sxadmin/S=sxadmin/OU1=mail -c modify -l all -j
Posted: Fri Aug 24, 2007 5:24 am
by Valerion
The logs look normal. I wonder if it could be SWA misbehaving? Or failed to install correctly?
Try uninstalling the web components. I would try uninstalling everything except for Scalix server, then making sure /var/opt/scalix/?? only contains the "s" directory, then re-installing all the components and rebooting the machine.
Posted: Fri Aug 24, 2007 5:59 am
by fitschen
Ok thanks,
i would try installed it again... maybe after that i need help again
Posted: Fri Aug 24, 2007 9:28 am
by fitschen
Ok i don't know why the first install doesn't work, but now all things are fine...
Is there a possibility to test the Outlook Connector?
Posted: Fri Aug 24, 2007 10:55 am
by Valerion
It is available in the same spot you downloaded the server software from, just lower down on the page, if you got the Community Edition.
For the Enterprise edition it is included in the download.