Page 1 of 1

no bounces generated?

Posted: Sun Jun 24, 2007 3:55 pm
by russh
I hope someone can post some guidance - as this is ohh, my second day with a production scalix system!

I've set up the server to replace our old vanilla sendmail server - and all seems to work fine, however the system doesn't generate any bounces for wrongly addressed emails.

Is this by default? In any case, what steps do I need to take to fix this so that it generates bounce emails?

Russ

Re: no bounces generated?

Posted: Sun Jun 24, 2007 4:07 pm
by russh
russh wrote:I've set up the server to replace our old vanilla sendmail server - and all seems to work fine, however the system doesn't generate any bounces for wrongly addressed emails.


Some clarification - I've tested from an external address and received nothing, if I test from a domain users address i.e. genuine.address@scalixdomain.com - but sent via an external smtp gateway to our domain - then I'll receive two returned mails;

The original message was received at Sun, 24 Jun 2007 20:56:27 +0100
from scalixdomain.com

----- The following addresses had permanent fatal errors -----
<ipsydipsy@scalixdomain.com>
(reason: 554 5.4.6 Too many hops)

----- Transcript of session follows -----
554 5.4.6 Too many hops 26 (25 max): from <genuine.address@scalixdomain.com> via scalixdomain.com, to <ipsydipsy@scalixdomain.com>



Original-Envelope-Id: 467ECADB.1000002@scalixdomain.com
Reporting-MTA: dns; mustang2.farrows.org
<note: this is my ISP's dns>
Received-From-MTA: DNS; scalixdomain.com
Arrival-Date: Sun, 24 Jun 2007 20:56:27 +0100

Final-Recipient: RFC822; ipsydipsy@scalixdomain.com
Action: failed
Status: 5.4.6
Diagnostic-Code: SMTP; 554 5.4.6 Too many hops
Last-Attempt-Date: Sun, 24 Jun 2007 20:56:27 +0100


...and I'll also receive the following:

The original message was received at Sun, 24 Jun 2007 20:56:27 +0100
from scalixdomain.com

----- The following addresses had permanent fatal errors -----
<ipsydipsy@scalixdomain.com>
(reason: 554 5.4.6 Too many hops)

----- Transcript of session follows -----
451 4.0.0 readqf: cannot open ./dfl5OJuNfm001984: No such file or directory
554 5.4.6 Too many hops 26 (25 max): from <genuine.address@scalixdomain.com> via localhost, to <ipsydipsy@scalixdomain.com>



Does something obvious stand out?

"local-host-names"

Posted: Sun Jun 24, 2007 4:39 pm
by russh
okay, finally asked my mate - a sendmail guru! who advised to check "local-host-names" and lo and behold it's the self-same advice given in the forum elsewhere. Seems odd this isn't populated during setup.

As I'm remote from my server I'm hesitant to restart it randomly - Do I need to restart the scalix process for this change to take effect?

Russ

Posted: Sun Jun 24, 2007 5:30 pm
by jaime.pinto
You'll need to restart sendmail.

Posted: Sun Jun 24, 2007 6:15 pm
by russh
jaime.pinto wrote:You'll need to restart sendmail.


Thanks Jaime, done the deed - but still no bounce response to a non-existent recipient, sent from an external mail account.

Any ideas?

Russ.