Moderators: ScalixSupport, admin
tmk wrote:Server: Scalix Community 9.0.4/52, FC4, JDK 1.4.2_10
SWA Browser: MS IE 6 SP2
I can login to SAC, SWA without error. I have created 2 additional accounts beyond the sxadmin. Via SWA I can send from one account to the other. Via SWA I cannot send to an external destination (i.e. user@gmail.com). When I click send it goes back to the mailbox and "hangs" - states "Sending mail" in upper right corner of browser. I get cryptic errors via browser 'HTTP STATUS: 22002'. I am not seeing any update to scalix-swa_log.[date].txt beyond when services restart.
I believe it is permission related:
1. What permission should the tomcat logs have?
2. What scalix directory(ies) are responsible for smtp
3. What permission should these scalix directory(ies) have?
I've tried performing permission change at top level of tomcat and scalix and while the message finally sends (that one time only), once I restart the services, I can no longer login to SAC or SWA. I have rebuilt scalix and am back to square one as mentioned above.
Haven't seen anything on forum or in Scalix support areas. Although one suggestion seemed relavent (http://na1.salesforce.com/sol/public/searchdetail.jsp?retURL=%2Fsol%2Fpublic%2Fsearch.jsp%3Fsearch%3Dsending%2Bmail%26orgId%3D00D300000000IGv&orgId=00D300000000IGv&id=501300000004gOr) any change I've affected to smtp.cfg has not resolved and again I do not get any log update to even show me errors as a result of send attempt. Any help would be appreciated.
Thanks
tmk wrote:Changed smtpd.cfg back to:
RELAY accept 127.0.0.1
RELAY accept 10.0.0.0/255.255.255.0
RELAY accept .domain.com
RELAY Log_Reject ALL
scalix-swa_log:
2005-11-10 17:58:22 StandardContext[/webmail]ip: x.x.x.x; username: user@domain.com; message: <SOAP-ENV:Fault><faultcode>SOAP-ENV:SERVER.MessagingException</faultcode><faultstring>Could not reconnect to service server
</faultstring><detail><e:MessagingException xmlns:e="http://scalix.com/errors"><message>Could not reconnect to service server
</message><debug>javax.mail.MessagingException: Connection refused;
nested exception is:
java.net.ConnectException: Connection refused
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:335)
at javax.mail.Service.connect(Service.java:233)
at javax.mail.Service.connect(Service.java:134)
at javax.mail.Service.connect(Service.java:86)
at com.scalix.swa.service.MailServices.getStore(MailServices.java:116)
at com.oddpost.mail.JavaMailHelper.getStore(JavaMailHelper.java:257)
at com.oddpost.mail.JavaMailHelper.getStore(JavaMailHelper.java:267)
at com.oddpost.server.module.SoapMail.saveToDrafts(SoapMail.java:959)
at com.oddpost.server.module.SoapMail.send(SoapMail.java:877)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.oddpost.soap.SoapModule.invokeMethod(SoapModule.java:238)
at com.oddpost.soap.SoapRequestImpl.execute(SoapRequestImpl.java:140)
at com.oddpost.server.HttpRequestHandler.handleRequest(HttpRequestHandler.java:221)
at com.oddpost.server.SoapServlet.doPost(SoapServlet.java:50)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.oddpost.server.filter.HttpConfFilter.doFilter(HttpConfFilter.java:175)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
... skipping the last 25 lines as irrelevant...
</debug></e:MessagingException></detail></SOAP-ENV:Fault>
Hi,
could you please post without obscuring your IP addresses or domain names as this makes things harder for us. The relay accept lines should be OK, but I cannot verify against the log as you obscure this information. I don't care much about the domain name, but the IP is important. If you are really seeing an IP different from 10.0.0.x then that is why you cannot send mail.
Cheers,
Sascha.
ScalixSupport wrote:Are you restarting smtpd after making these changes?
The smtpd.cfg should probably look like:
RELAY accept 127.0.0.1
RELAY accept .KNIGHT.LOCAL
RELAY Log_Reject ALL
Check the partner.xml file. It can be found in /etc/opt/scalix/webmail/partner.xml
look for the line:
smtpServer="xxxx.server.com"
What is in the /etc/hosts file?
Matthew
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