License install failed / Trying to get AD - LDAP to synch

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License install failed / Trying to get AD - LDAP to synch

Postby unstable » Wed May 09, 2007 10:35 am

When I try and copy and paste the key from the automated e-mail for the 60-Day trial in the SAC Admin, I get an error message stating, "License install Failed". I have tried changing all line end characters to LF from CrLf, I have manually created the permanent.lic file in /var/opt/scalix/cv/s/LicenseKeys and still no go.

What I'm trying to eliminate is the licensing being the reason I can't get Active Directory to synchronize. I've finally got everything setup appropriately, I think, and when I initiate the sync using omldapsync -u <ConfigName> it sees the OU's/Containers and I get a SOAP/CAA error message when it tries to import in to Scalix, it is as follows:

Enter CAA Password: --------> Sending SOAP Request to Ubermanager@http://cc-mail01-srv.imamed.local/caa/ for method:AddUser
--------> Received SOAP Response from Ubermanager@http://cc-mail01-srv.imamed.local/caa/
error: Response contains failure report
>>>>>>>>SOAP Request
SOAP part:
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<scalix-caa:CAARequestMessage xmlns:scalix-caa="http://www.scalix.com/caa">
<ServiceType>scalix.res</ServiceType>
<Credentials id="1">
<Identity name="sxadmin" passwd="xxxxxxxx"/>
</Credentials>
<FunctionName>AddUser</FunctionName>
<AddUserParameters>
<user type="MAIL"/>
<mailNode name="CloptonClinic"/>
<userAttributes>
<entity name="S" value="LastName"/>
<entity name="G" value="FirstName"/>
<entity name="FOREIGN-ADDR" value="CN=FirstName LastName,OU=Users,OU=Information Technology,DC=imamed,DC=local"/>
<entity name="CN" value="My Name"/>
<entity name="GLOBAL-UNIQUE-ID" value="/ofY9/EeqkunFO61OoTyHg=="/>
<entity name="UL-AUTHID" value="myname@IMAMED.LOCAL"/>
<entity name="UL-IL" value="C"/>
<entity name="INTERNET-ADDR" value="myname@cloptonclinic.com"/>
<entity name="UL-CLASS" value="FULL"/>
<entity name="ADMINISTERED-BY" value="ldapsync-IMAMED_Scalix"/>
<entity name="ACCOUNT_STATUS" value="unlock"/>
<entity name="ADMIN" value="TRUE"/>
</userAttributes>
</AddUserParameters>
</scalix-caa:CAARequestMessage>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
>>>>>>>>SOAP Response
SOAP part:
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Body>
<SOAP-ENV:Fault>
<faultcode>SOAP-ENV:Server</faultcode>
<faultstring>CAA Service Error</faultstring>
<detail>
<scalix-caa:fault-details xmlns:scalix-caa="http://www.scalix.com/caa">
<message>Transformer could not transform incoming SOAP message</message>
<errorcode>CAA-106</errorcode>
</scalix-caa:fault-details>
</detail>
</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
0 entries passed
1 entries failed
0 entries warned
2007-05-09 09:15:55 ERROR: failed to run omldapagent
2007-05-09 09:15:55 INFO: ... 0 entries passed for add.curr
2007-05-09 09:15:55 INFO: ... 2 entries failed for add.curr
2007-05-09 09:15:55 INFO: ... 0 entries warned for add.curr


Maybe somone out there can help. I am running a very clean install of Debian 4.0r0 w/Scalix 11.0.3.31. I have spent hours getting all of this to jive just to be stopped by this.

florian
Scalix
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Postby florian » Thu May 10, 2007 12:06 pm

There are two separate parts:

1. The synchronisation with Active Directory should technically work without a license key; the problem that we see here is most likely a data driven problem. Have you checked that the Mailnode field contains a valid value, i.e. one returned my omshowmn. The only other thing I am curious about is the name of the sync agreement as created using omldapsync - this contains an _ (underscore) character that might not be appropriate. Can you try to recreate the sync agreement without this special character?

2. The licensing issue is expected. Debian is currently only supported for Community Edition; therefore, SBE or EE license keys won't work with Scalix on debian. Also, the Windows-based active directory integration components are not supported for a debian-based installation because of this.

Hope this helps,
Florian.
Florian von Kurnatowski, Die Harder!


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