Upgrade 10 >11: error at configuring web applications

[mitsch]

Hi,

I want to upgrade Scalix 10.0.0 from a FC4 machine to a blank CentOS4.4 with scalix 11.

I first tar-ed my /var/opt/scalix directory and put it on the new machine. The installation find the message store and change the file-structure.

At configuring time the server installation breaks with error: Fatal error occured: Msg: An error occurred configuring Web applications -- check the log for errors.

It's the same error-message with GUI or --cli.

Here the end of log-file (domainname changed):

ALINA_HOME= /var/opt/scalix/ml/tomcat )
2007-04-16 23:02:35,979 INFO Modifying Tomcat's scalix-tomcat.conf
2007-04-16 23:02:42,405 INFO Configuring SAC in /var/opt/scalix/ml/caa ...
2007-04-16 23:02:42,880 INFO Mailnode is sys02,mydomain
2007-04-16 23:02:42,881 INFO Server's existing mailnode is sys02,mydomain
2007-04-16 23:02:44,218 INFO Creating server Admin Groups on this host on mailno
de sys02,mydomain
2007-04-16 23:02:44,223 INFO Configuring / installing SAC
2007-04-16 23:02:47,146 INFO Configuring RES in /var/opt/scalix/ml/res/config ..
.
2007-04-16 23:02:48,856 INFO Mailnode is sys02,mydomain
2007-04-16 23:02:48,857 INFO Server's existing mailnode is sys02,mydomain
2007-04-16 23:02:49,139 INFO Configuring / installing RES
2007-04-16 23:02:52,797 ERROR Aborting...!
2007-04-16 23:02:52,798 CRITICAL Operation failed: Web apps config function conf
igure_res failed: Failed to add "query admin" user sxqueryadmin@sys03.mydomain.de. /opt/scalix/bin/omaddu reported the following error: omaddu : [OM 8024] The name/mailnode "sxqueryadmin/sys02,mydomain/IA=sxqueryadmin-sys03@mydomain.de" already exists

The name/mailnode is that of an existing user
.Please check that the domain mydomain.de is licensed.
2007-04-16 23:02:52,799 ERROR Operation failed: Aborting web apps configuration

There is an user from the Scalix 10 installation on sys02. The new servers hostname is sys03 ! Is this a problem ? I cannot change the hostname from the old Server - there are other needed processes running.

Thanks for help
Dieter

[Shredder]

You can not change the machine name or IP when you do the install.

You can do it after the install with the following HowTos:

Code: Select all

http://www.scalix.com/wiki/index.php?title=HowTos/ChangeFQDN
http://www.scalix.com/wiki/index.php?title=HowTos/ChangeIP

There is alot of information about servernames and IPs kept in the config files.

Hope that helps,
Shredder

[ScalixSupport]

Hi!

Ideally this issue
http://bugzilla.scalix.com/show_bug.cgi?id=12657
has already been fixed.

Similar issue could be seen at:
viewtopic.php?p=31889#31889

Thanks,
Subir

[mitsch]

Hi Subir,

thanks for help.

First i have tested with delete the user and reconfigure, then the configuration went ok but at logging in to a mailbox, I see the "old" folders but no entries. An error message appears: No server available.

Then I test with the old hostname. There was no error about the user, but in the mailbox I see the folders but there is the same error message.

Is it possible that there is an fault in the backup?
I shutdown the scalix-service, tar the /var/opt/scalix directory with the -p option and untar it on the new system.

Is there an other way to put the message stores (V10) of the users to the new V11-system ? This could be an possible way for viewtopic.php?p=31889#31889, too. Any idea?

Thanks
Dieter

[ScalixSupport]

Hi Dieter!

Can't the hostname of the new server be changed to the one as the old server. As doing
this helped the installation to complete at least.

Thanks,
Subir

[mitsch]

Hi Subir,

I've done this, out of existing network, new DNS with the specific entries and so on...

The installation and configuration went ok, but in SWA I see the folders in the upper left window from the useracount - but no items in there ! After a while the Errormessage appears : "can't connect to server" (translation from German). But there must be a connection because the (self generated)folders will be shown!

Thanks,
Dieter

[ScalixSupport]

Hi Again!

I would request you to perform a permission check on the data folder, check the
permissions for scalix files using the command "omcheck -s -d", to actually fix the
problem if any of permissions, you should run omcheck to generate a shell script
- on standard output - that, when run, fixes the problem for permission issues.

Code: Select all

omcheck -s -d >fix_perms.sh
bash ./fix_perms.sh

You might want to review what the script is planning to do before actually executing
the second command.

Thanks,
Subir