HELP... upgrading from Scalix 10 to Scalix 11

[mikkelhansen]

Hi Forum,

I am attempting to upgrade a working SX10 on a Fedora Core 4 system to Scalix 11 on FC5.

I begun by upgrading from FC4 to FC5 using the FC5 install DVD. -That all appeared to run ok.

Now, when the Scallix 11 installer gets to the point where it checks dependencies, network etc, the network check fails with a rather bizzare error message in the log:

"Network check failed - Hosts file not configured with fully qualified domain name (FQDN)
Network check failed - Invalid FQDN '/opt/scalix/bin'
omcheckgc: error while loading shared libraries: libssl.so.5:
cannot open shared object file: No such file or directory'
Network check failed - Could not find a host name in DNS that matches an IP address
Network check failed - Could not resolve host name '/opt/scalix/bin/omcheckgc: error while loading shared libraries: libssl.so.5: cannot open shared object file: No such file or directory' in DNS

Here's a bit of system information:
[root@server /]# hostname
server.aaruphansen.net

[root@server /]# cat /etc/resolv.conf
search aaruphansen.net
nameserver 127.0.0.1
nameserver 68.4.16.30
nameserver 68.6.16.30
[root@server /]#

[root@server /]# cat /etc/hosts
# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1 localhost.localdomain localhost
#192.168.2.200 aaruphansen.net
192.168.2.200 server.aaruphansen.net


root@server /]# nslookup
> server.aaruphansen.net
Server: 127.0.0.1
Address: 127.0.0.1#53

Name: server.aaruphansen.net
Address: 192.168.2.200
> 192.168.2.200
Server: 127.0.0.1
Address: 127.0.0.1#53

200.2.168.192.in-addr.arpa name = server.aaruphansen.net.
>


I am _really_ mystified by the error message that seems to blend a form of "file not found" type error with a name resolution error...??

If anyone can help me shed some light on this I'd be MOST grateful.

Thanks!
Mikkel

[ScalixSupport]

Hi!

In the /etc/resolv.conf file shown by you:

root@server /]# cat /etc/resolv.conf
search aaruphansen.net
nameserver 127.0.0.1
nameserver 68.4.16.30
nameserver 68.6.16.30
[root@server /]#

the entry for "nameserver 127.0.0.1", should be removed. What is happening is when
you did nslookup, the value next to Server is 127.0.0.1 and so, on issuing request for
server or its IP returns correct response, as the result is not coming from the DNS
server but your local machine.

Thanks,
Subir

[mikkelhansen]

Hi,

I changed my resolv.conf so it now looks like this:

[root@server etc]# cat resolv.conf
search aaruphansen.net
#nameserver 127.0.0.1
nameserver 68.4.16.30
nameserver 68.6.16.30

-But the problem remains the same......?

[florian]

this sounds like you didn't uninstall Scalix 10 before you upgraded your Fedora. You should have done that as the binaries are not compatible. You'll now need to manually remove the RPMs using the RPM --erase command. I would then also suggest that you clear out all scalix* subdirectories under /opt and /etc/opt - all you would leave intact would be /var/opt/scalix which contains your actual data.

If you then run the scalix installer and perform a typical installation, it should detect your pre-existing data and offer to preserve it.

Please have a backup before you do all this - but assume you made one before upgrading the OS anyway.

Cheers,
Florian.

[mikkelhansen]

Hi Florian, thanks VERY much for your reply.

Based on wheat you just told me, I am very tempted at just backing up my data and then do a completely clean re-install of the OS, then roll my data back in to the proper directory and THEN run the Scalix 11 installer. Does that sound like a good approach?

BTW: Does Scalix 11 run on the x86_64 Distro of Fedora Core 5? I am asking since my new server is an AMD Athlon.... and I of course want to get as much performance out of it as I possibly can.... :-)

Thanks again :-)

/Mikkel

[florian]

hi,

from a Scalix perspective, upgrading vs. OS reinstallation doesn't make a big difference. If you go with your approach, you must make sure that permissions and access rights and file ownership remain unchanged (i.e. use gnu tar which preserves those and create scalix user and group before untarring) when copying stuff over.

I can't really comment on Fedora upgrade vs. new install and the quality of the resulting system, so I'd defer this probably quite philosophy-loaded discussion to people more knowledgable on this than I am.

Scalix does run on x86_64 distros - it will remain running as a 32 bit app and you'll need to make sure proper 32 compat libs are installed, but with Fedora they all come with the distro and it should be fairly straightforward. It won't buy you much in terms of performance, but it wouldn't hurt either.

Cheers,
Florian.

[pabloa]

"Network check failed - Hosts file not configured with fully qualified domain name (FQDN)
Network check failed - Invalid FQDN '/opt/scalix/bin'
omcheckgc: error while loading shared libraries: libssl.so.5:
cannot open shared object file: No such file or directory'
Network check failed - Could not find a host name in DNS that matches an IP address
Network check failed - Could not resolve host name '/opt/scalix/bin/omcheckgc: error while loading shared libraries: libssl.so.5: cannot open shared object file: No such file or directory' in DNS

I ran into the same issue during my upgrade tonight. i did the same thing as you. Upgrade FC4 -> FC5, try to upgrade Scalix 10.x -> Scalix 11.1 All of the messages above are related. The way I fixed this on my host is I symlinked libssl.0.5 to libssl.0.6 which got me past this without having to uninstall 10.x (which made me nervous because when I tried via a different route, scalix did not recognize my previous installation and I had to restore the backup).

Hope that helps someone else.