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installed version 11 GA on a sles10 VM with 1GB f memory with dns server running within the VM
software versions
Server - 11.0.0.431-1-sles10
DB 11.0.0.653-1
Tomcat 5.5.16-140
Message Services - 11.0.0.653-1
Managment Agent - 11.0.0.653-1
Web Acess - - 11.0.0.653-1
Managment Services - - 11.0.0.653-1
search and index - - 11.0.0.653-1
mobile client - 11.0.0.653-1

On install did not enter a licsense key as per instructions for a comunity version.
Created a standard user called test.user@domain.co.uk with a valid password in SAC

Get the follwing message box

The evaluation period for this time-limited product has expired. please contact support@scalix.com to upgrade

have i done somthing wrong during the install???

Hi,

can you please post the output of sxlicense and sxlicense -u ?

Also please check in omstat whether the license manager is running.

Thanks,

Chris

Hi,

I have the same issue with my install that was ok still last night. In facts I lunched the migration of all my mails from the old server to the new during the night!!

Here are my command results:

when actually did you get the licensing error? Within SAC? When you tried to login to Outlook? Or to SWA?

Cheers,
Florian.

when trying to log via IMAP, then tried with the SWA (/webmail) and I can't even login to the SAC with my admin login.

how did you migrate the old mails to the new server? did you copy files? export/import?

when you say it doesn't work using IMAP, what exactly happens? do you do this from a client machine? is there any firewall (like a cisco pix) between the client and your server that could modify the imap stream?

can you, on the scalix server, try a manual login:



where "florian standard" is my username in this test and pass is the password.

thanks,
Florian.

My thunderbird says: The current command did not succed. The mail server responded: cannot SELECT that mailbox.

I tried the local, as well as a remote also, login via telnet, it's like in your example OK for my admin account, but it fails for another user:


For the migration, I use IMAPSize, small program that permits to backup all a IMAP account and restore it, in this on a another new account.

Hum, seems in fact that the laptop that was migrating the mail is not finished and that it still runs, so I still have a ongoing IMAP connection. But I can't login nor to the SWA nor to the SAC.

When trying to log to the SAC, I have the "Could not login Could not fetch configuration information. Possible problem with administration server."

does omshowlog or the fatal file show any imap errors? i have the feeling that something is wrong with the mailbox, and this is hiding itself as the failed authentication error.

the way to test would be to logout all imap sessions for the user, then kill all remaining imap processes open for him, and finally try the login again, at best on this telnet/imap level.

cheers,
Florian.

hum yes omshowlog does show something, and I think I found the cause....






So I will see how to extend the space of my server as it is a Xen virtual machine... (did thaught that my test install would go so smoothly that I will use it so good !!!)

Many thanks for your help !!!