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Scalix 11 GA install problems on FC5

Posted: Sat Dec 23, 2006 3:18 pm
by l8er
I have been running the Scalix beta released toward the end of September on FC5. Today I tried installing Scalix 11 GA. First I tried an upgrade but noticed the only scalix related service listed was "scalix" - no scalix-postgres or scalix-tomcat. I then tried uninstalling and installing, and this time the "scalix" service was not listed, only the other two. I manually added "scalix" and restarted everything but I still could not access SWA or SAC. I ran into the same problem with RC1, but thought it would be fixed by release time. I can uninstall 11 GA and re-install the beta and everything works fine.

One thing I'm not real clear on - in the 11 beta version and version 10, the database hostname was "localhost". That's not acceptable in 11 GA, so I put in mymailserver.com. I suspect that's where part of the problem is with versions after the beta version of 11, I'm probably not entering what Scalix and/or postgresql is looking for.

Any help would be appreciated. Thanks.

Posted: Fri Dec 29, 2006 4:34 pm
by l8er
I saw the mention of adding the scalix-tomcat and scalix-postgres services manually after an upgrade from version 11 beta to version 11 GA. However enabling those services made no difference with my problem.

Further experimenting - reinstalling the version 11 beta and using the FQDN as the database host results in a non-functioning Scalix installation. The only database host name I can get to work is localhost and that's not an option in version 11 GA.

My mail server is mymailserver.com. Entering that as the database host name leads to Scalix not functioning in either previous 11 betas or 11 GA.

Any suggestions? Thanks.

Posted: Wed Jan 03, 2007 11:17 am
by l8er
Anyone?

FWIW, my /etc/hosts file contains:

Code: Select all

# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1      localhost.localdomain localhost
192.168.100.254      mymailserver.com mymailserver

Posted: Mon Jan 08, 2007 7:17 pm
by Noes
Hey!

Can you give me some more information?
Do you have restarted your network (service network restart) after changing the hosts file?

Greet Niels

Posted: Mon Jan 08, 2007 11:13 pm
by l8er
I did not change the hosts file - I posted the contents for informational purposes. I can't see why localhost works but the FQDN doesn't.

Posted: Tue Jan 09, 2007 3:26 pm
by ScalixSupport
Are you selecting to delete the database on uninstall? I suggest doing that and make sure /var/opt/scalix/xx/postgres is gone before installing. Delete the database not the message store.

Thanks,
Don

Posted: Tue Jan 09, 2007 4:12 pm
by l8er
I don't recall what the two choices were - but there was a yes/no about deleting two things other than the message store during the uninstall. I answered yes to both of those and no to the message store.

Posted: Tue Jan 09, 2007 4:49 pm
by ScalixSupport
The other prompt is for the index. So next time you uninstall delete the Scalix DB (postgres) and make sure /var/opt/scalix/xx/postgres is deleted. For good measure also make sure /opt/scalix-postgres is deleted.

Regards,
Don

Posted: Thu Jan 18, 2007 12:48 pm
by l8er
I had some time this morning so I uninstalled the September 2006 beta of Scalix 11, choosing to keep the message store but delete the index and the cache. I then made sure /var/opt/scalix/postgres was deleted as well as /opt/scalix-postgres (the latter didn't exist).

I then installed Scalix 11 GA. After completing the installation, all three services were installed (scalix, scalix-postgres and scalix-tomcat), however, scalix-tomcat was not running. Running "service scalix-tomcat start" would return OK, but it still wasn't running. Running "service scalix-tomcat restart" would show "instance (mymailserver) is not running, starting mymailserver" and finally "OK", but again it wasn't actually running.

I then uninstalled Scalix 11 GA and re-installed the 9/06 beta (using the FQDN for the database host "mymailserver.com" rather than "localhost"),. and after completing the re-installation, found sendmail was not running. Attempting to start sendmail returned an error from sendmail.cf: line 1823, unknown configuration line:
"
A=unix.in -s h
A-xport.in -s h u"

I was able to rename a backup copy of sendmail.cf but had to do another reinstall of Scalix 11 beta from 9/06 using "localhost" for the database host to get everything working again.

This is on FC5, and using anything other than localhost for the database host results in a non-functioning installation of Scalix 11.

Any other suggestions? Thanks.

Posted: Mon Jan 22, 2007 2:36 pm
by l8er
Anyone?

Posted: Sun Jan 28, 2007 1:18 pm
by l8er
Although I have the Scalix 11 beta version from September running fine, I'm starting to worry about an expiration cutoff date. Is there an expiration date or something else I can try to get the release version running? Thanks.

Posted: Mon Feb 05, 2007 11:38 am
by l8er
I tried installing Scalix 11.0.1 on my FC5 box and had the same problems as the first version 11 GA release. After completing the installation with no errors, I'm unable to access Scalix webmail at all. Also upon uninstalling and going back to the September 2006 beta version of Scalix 11, sendmail.cf was producing the same error as earlier (and not allowing sendmail to start) and I restored it from a backup copy.

The main problem appears to be the change in Scalix from using localhost as the database host name to using the FQDN instead. I just can't get it to run using the FQDN name. I'm not sure why sendmail.cf is getting changed with invalid info.

Anyone??? Thanks.

Posted: Mon Feb 12, 2007 10:16 am
by l8er
I tried installing 11.0.1 again over the weekend. This time I tried changing my /etc/hosts file to:

Code: Select all

127.0.0.1 localhost.localdomain localhost
127.0.0.1 mymailserver.com mymailserver


I actually got as far as being able to access Scalix webmail (although it was very slow to load). However scalix-tomcat would still not run and sendmail wasn't working under this configuration.

Any suggestions? Thanks.

Posted: Mon Feb 12, 2007 1:40 pm
by kanderson
Slow webmail will be an issue with PostgreSQL.

What does the log in /var/opt/scalix/>>/postgre say?

Kev.

Posted: Fri Feb 16, 2007 11:37 am
by l8er
I'll have to try another install with 11.0.1 to find out. Thanks.