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Unable to log in to SAC

Posted: Thu Nov 03, 2011 3:54 pm
by kejpa
Hi,
when I try to log into the Administration Console I get an error saying
Could not login
Could not fetch configuration information.
Possible problem with administration server


Any ideas of what should be changed in order to add users?

Thanks in advance!
/Kjell

Re: Unable to log in to SAC

Posted: Mon Mar 05, 2012 7:18 pm
by SidebandSamurai
Kejpa,

This is a repeat of my previous post placed here for completeness,

Also you can try sxaxmin@<placeyourdomainhere.com> in other words if your domain is cookiemonster.com try sxadmin@cookiemonster.com instead of sxadmin. It worked for me.

Sincerely,

Sideband Samurai