OS not supported error

zBrain · Postby **zBrain** » Mon Jun 26, 2006 2:26 pm

I am installing Scalix in a VMWare environment under SLES9 (32 bit). When I run the installer I get:

Error: unsupported OS release: none on i386

Anyone know why this would happen?

Postby **ScalixSupport** » Mon Jun 26, 2006 5:58 pm

Try running the installer with the --cli switch:

./scalix-installer --cli

Thanks,
Don

zBrain · Postby **zBrain** » Mon Jun 26, 2006 6:29 pm

same result.

Not sure if this will help, but:

# uname -a
Linux mailsrv 2.6.5-7.257-default #1 Mon May 15 14:14:14 UTC 2006 i686 i686 i386 GNU/Linux

Postby **ScalixSupport** » Mon Jun 26, 2006 7:05 pm

What does your /etc/SuSE-release file say. Mine says:

SUSE LINUX Enterprise Server 9 (i586)
VERSION = 9

This was from a fresh installation of SLES9. Not sure why yours would be different if it is. If it is different make it read like above. After you've installed and you need to you can change it back to what it was.

Regards,
Don

zBrain · Postby **zBrain** » Mon Jun 26, 2006 7:20 pm

I had looked for a /etc/*release file and there wasn't one. I wonder if this install went south :(

Anyways, I created it, and:

Code: Select all

# cat /etc/SUSE-release
SUSE LINUX Enterprise Server 9 (i586)
VERSION = 9
# ./scalix-installer --cli

Scalix Installer - extracting archive, please wait...
Scalix Installer - starting version 10.0.1.24...
Scalix Installer - using Python 2.3.3.
Error: unsupported OS release: None on i386
Scalix Installer - cleaning up...
Scalix Installer - stopped.

Postby **ScalixSupport** » Tue Jun 27, 2006 7:43 am

I think your Suse release file is either hosed or has the wrong permissions.

My VMWare is running happily under SLES 9, so this must be a local config error.

Sascha.

syclabs · Postby **syclabs** » Thu Jul 06, 2006 8:16 am

I become the same problem. If i start the installation ./scalix-installer i become this Error Message.

./scalix-installer

Scalix Installer - extracting archive, please wait...
Scalix Installer - starting version 10.0.1.24...
Scalix Installer - using Python 2.4.1.
Error: unsupported OS release: SUSE LINUX 10.0 (i586) on i386
Scalix Installer - cleaning up...
Scalix Installer - stopped.

---------------------------------------------------

cat /etc/SuSE-release
SUSE LINUX 10.0 (i586)
VERSION = 10.0

---------------------------------------------------

uname -a
Linux nalroot 2.6.13-15-default #1 Tue Sep 13 14:56:15 UTC 2005 i686 athlon i386 GNU/Linux

---------------------------------------------------

Is there any script which drop the version scan ?

Postby **ScalixSupport** » Thu Jul 06, 2006 8:26 am

Only the OSS version of SuSe 10 is currently supported. There are posters on the forum who have made scalix run on SuSe 10. You could do a search for it ;)

Cheers,
Yuri

huijaa · Postby **huijaa** » Sun Aug 06, 2006 2:38 pm

Scalix Installer - extracting archive, please wait...
Scalix Installer - starting version 10.0.1.24...
Scalix Installer - using Python 2.4.2.
Error: unsupported OS release: SUSE LINUX 10.1 (i586) on i386
Scalix Installer - cleaning up...
Scalix Installer - stopped.

Do I have to get download SuSE LINUX 10.1 OSS?

florian · Postby **florian** » Sun Aug 06, 2006 4:32 pm

SuSE 10.1 is not yet supported. We will provide support for this for Scalix 11.

Cheers,
Florian.

jbougeno · Postby **jbougeno** » Tue Sep 05, 2006 6:01 pm

Got this error message with Scalix 11.0 and SUSE Linux 10.1. Any ideas or solutions?

#sh scalix-installer

Scalix Installer - extracting archive, please wait...
Scalix Installer - starting version 11.0.0.382...
Scalix Installer - using Python 2.4.2.
Error: unsupported OS release: SUSE LINUX 10.1 (i586) on i386
Scalix Installer - cleaning up...
Scalix Installer - done.

#

jbougeno

dkelly · Postby **dkelly** » Tue Sep 05, 2006 7:02 pm

Please see the post immediately above yours.

Cheers

Dave

florian · Postby **florian** » Tue Sep 05, 2006 8:31 pm

well, not quite....

while Scalix 11 will support SuSE OSS 10.1 when it is finally released sometime later this year, the current Scalix 11 Community Edition Preview release hasn't been updated yet to do this, so it still runs on SuSE OSS 10.0 and not yet on 10.1.

This is documented in the Preview's Release Notes.

Cheers,
Florian.

t0m4s · Postby **t0m4s** » Wed Dec 26, 2007 2:01 pm

hi! i get the same error but in centos 5.0, if anyone can help me with this i will thanks forever

[root@mailserver scalix-11.1.0-GA]# ./scalix-installer --cli

Scalix Installer - extracting archive, please wait...
Scalix Installer - starting version 11.1.0.45...
Scalix Installer - using Python 2.4.3 (/usr/bin/python).
Error: unsupported OS release: CentOS release 5 (Final) on i386
Scalix Installer - cleaning up...
Scalix Installer - done.

[root@mailserver scalix-11.1.0-GA]# uname -a
Linux mailserver 2.6.18-8.1.15.el5 #1 SMP Mon Oct 22 08:32:04 EDT 2007 i686 athl on i386 GNU/Linux

i have tried with version 11.1.0, 11.2.0, 10.0.5 and it's the same

florian · Postby **florian** » Wed Dec 26, 2007 3:35 pm

well, up until scalix 11.2, centos is not a supported OS, so the error message just confirms that. However, there are various ways to get it installed anyway - please search the forum.

Scalix 11.3 will officially support CentOS, so the installer will recognize it as a supported OS.

Florian.

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OS not supported error

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Same Problem with suse 10.0 Version

i get same error centos 5

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