Scalix Forums

Hi

am trying to provsion a single mailbox as described on page 155 of the manual we are using RHES 4 and scalix 10. the error that we have is below:-

[root@wssscalix ~]# ommigu -n "Andy Dean" -m "wssscalix,link51" -p password
Wed, 14 Jun 2006 16:43:53 +0100: STATUS: ompremigu CN=Andy Dean/FOREIGN-ADDR=cn\=ADean,cn\=Recipients,ou\=TELFORD,o\=LINK51 started #####
Wed, 14 Jun 2006 16:43:53 +0100: INFO: work dir is /var/opt/scalix/tmp/migu.17704
Wed, 14 Jun 2006 16:43:53 +0100: INFO: search filter is (CN=Andy Dean/FOREIGN-ADDR=cn\=ADean,cn\=Recipients,ou\=TELFORD,o\=LINK51)&(ENTRY-TYPE=/(LDAP-OBJECT-CLASS=*|ADMINISTERED-BY=*)/INTERNET-ADDR=*) ...
Wed, 14 Jun 2006 16:43:53 +0100: INFO: masked search entry found is S=Dean/G=Andy/OU1=wssexch/CN=Andy Dean/INTERNET-ADDR=adean@whittan-storage.com=adean@link51.co.uk
Wed, 14 Jun 2006 16:43:53 +0100: INFO: checking local mailnode wssscalix,link51 ...
Wed, 14 Jun 2006 16:43:53 +0100: STATUS: create local mailbox ...
Wed, 14 Jun 2006 16:43:53 +0100: INFO: local user is Andy Dean /wssscalix,link51/CN=Andy Dean
Wed, 14 Jun 2006 16:43:54 +0100: INFO: autoforward smtp is adean@whittan-storage.com
Wed, 14 Jun 2006 16:43:54 +0100: STATUS: locate user autoaction file ...
Wed, 14 Jun 2006 16:43:54 +0100: INFO: AA file for Andy Dean /wssscalix,link51/CN=Andy Dean is ~/user/g000039/000003d
Wed, 14 Jun 2006 16:43:54 +0100: INFO: Get the TNEF (or MIME) gateway address (OUs)
Wed, 14 Jun 2006 16:43:54 +0100: INFO: The TNEF gateway address is internet/tnef
Wed, 14 Jun 2006 16:43:54 +0100: INFO: The AA TF text is ompremigu_aaf.17704
Wed, 14 Jun 2006 16:43:54 +0100: STATUS: create autoaction file ...
Wed, 14 Jun 2006 16:43:54 +0100: INFO: The compiled AA TF is HEADER (DN) 1 0 2 1002 0x0 0x0 1 0x0 0x0 0x0 0x0 0x0 ""
AA_NO () 0x0 508 0 0 0 0 "ompremigu Redirect to Remote" "" "" "" ""
AA_REDIRECT () 0x0 0x0 0 0 "OU1=internet/OU2=tnef/INTERNET-ADDR=adean@whittan-storage.com"
Wed, 14 Jun 2006 16:43:54 +0100: INFO: local smtp is "Andy Dean" <aDean@link51.co.uk>
Wed, 14 Jun 2006 16:43:54 +0100: INFO: SMTP address modifier is INTERNET-ADDR="Andy Dean" <aDean@link51.co.uk>=adean@link51.co.uk
Wed, 14 Jun 2006 16:43:54 +0100: STATUS: lock local mailbox and update SMTP addresses ...
ommodu : [OM 8256] The Internet Address is already assigned to
another local user on the mailnode.
Wed, 14 Jun 2006 16:43:54 +0100: ERROR: ommodu failed
Wed, 14 Jun 2006 16:43:54 +0100: STATUS: attempt to tidy up ..
omdelu: One user successfully deleted
Wed, 14 Jun 2006 16:43:54 +0100: STATUS: ompremigu CN=Andy Dean/FOREIGN-ADDR=cn\=ADean,cn\=Recipients,ou\=TELFORD,o\=LINK51 failed, error 103 #####
[OM 16961] Modified 1 entry in the Directory

ommigu: Summary of the results of this run.

Error attempting to provision mailbox for CN=Andy Dean/FOREIGN-ADDR=cn\=ADean,cn\=Recipients,ou\=TELFORD,o\=LINK51 [ompremigu exit code 103]

any help / suggestions would be much appreciated

Deano

Check your Scalix servers Address Creation rule. This is on the Settings tab on Scalix. You probably have a rule that is trying to create the same address that is being migrated.. ie adean@whittan-storage.com or adean@link51.co.uk

During this migration process, you should just delete any automatic address creation rules you might have setup. Once you have all the users migrated, you can readd the rules such that they will get the appropriate addresses when created via SAC (or the cmd line).

Darrell

Hi

Thanks for you help having looked under the settings tab and then generall at the bottom theres a section called " Mail Address Settings" in there there is a rle as you describe "fLast" @ domain "link51.co.uk" thats the only rule. When i try to delete this rule i'm unable to as it's grayed out. if i add a rule then i'm able to delete it :) but i'm left unable to delete the "new" rule.

Any suggestions?

Cheers
Deano

Deano..

Humm... I just tried this.. You are correct. I guess its a failsafe to guarantee that a new user get atleast one email address.

I had to revert to the scorched earth method, aka "the command line" ;-)

so if run the omshowiam -s all command you will see the list of rules.. Note each rule (you may only have one) will have a number beside it. That is the entry number. You will need that entry number to delete it with the omdeliam cmd.

Basically you need to delete these rules during your migration process.

omdeliam -s <entry number>

Please Note!!!!!

If you add any users direclty from SAC or via the command line, they will NOT be assigned any default email address(es). You need to be sure that when you finish your migraiton process that you go to the Setting tab on SAC and readd the address rules.

Darrell

Hi,

that command has worked :) thanks. Got another error now though :(

[root@wssscalix ~]# omdeliam -s 1
omdeliam : Orn to Internet Address Mapping successfully deleted.
[root@wssscalix ~]# omshowiam -s all
omshowiam : [OM 29060] No Orn to Internet Address Mappings found.

[root@wssscalix ~]# ommigu -n "Andy Dean" -m "wssscalix,link51" -p password
ommigu: CN=Andy Dean/FOREIGN-ADDR=cn\=ADean,cn\=Recipients,ou\=TELFORD,o\=LINK51 migration state is unexpected ["error" not "started"]

ommigu: Summary of the results of this run.

CN=Andy Dean/FOREIGN-ADDR=cn\=ADean,cn\=Recipients,ou\=TELFORD,o\=LINK51 skipped because migration state is unexpected ["error" not "started"]
[root@wssscalix ~]#

Cheers
Deano

Ok.. No problem.. we just need to reset the state.. Use:

ommigu -n "Andy Dean" --mark started

(note thats minus minus "--")

Then run your ommigu command again as normal

Darrell

Hi

sorry for the long delay, had a few days off work as wife has given birth to our second. All working now except when send ing emails the below error is what we get:-

Message could not be delivered to the following recipient:

/ internet, tnef

because: 'A mail transport failure occurred' [OM 9205]

The message was forwarded to the local Error Manager:
sxadmin / wssscalix, link51/CN=sxadmin


our /etc/resolv.conf is :-
[root@wssscalix ~]# cat /etc/resolv.conf
; generated by /sbin/dhclient-script
search LINK_51
nameserver 151.151.3.205
nameserver 151.151.3.202
nameserver 212.248.254.250

top two are our internal DNS servers on NT4 botttom nameserver is external

A dig on domain link51.co.uk returns this:-
[root@wssscalix ~]# dig link51.co.uk

; <<>> DiG 9.2.4 <<>> link51.co.uk
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 58731
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;link51.co.uk. IN A

;; Query time: 0 msec
;; SERVER: 151.151.3.205#53(151.151.3.205)
;; WHEN: Wed Jun 21 10:00:17 2006
;; MSG SIZE rcvd: 30

so close yet no cigar :(

Cheers
Deano

Hi,

seemed to have sorted out the above problems now :) can send emils externally without any problems.

Jus tthat they don't get forwarded from exchange to the scalix server, rechecking through the manual again on page 164 of the scalix installation guide it tells how to add the entry for the user with the globe icon, there are no entries for any users with a globe icon, hence i think this is why emails aren't getting forwarded from exchange to scalix.

any thoughts much appreciated.

Cheers
Deano