9.2 System Check error

[joearch]

Hi,

if i run the 9.2 (Evaluation) Scalix Installer the System Checks create an error on Network Check: The scalix-installer...log says:

INFO Network interface is actually eth0
ERROR Operation failed: Network check failed --Msg: Could not determine network interface configuration for eth0

I'am using an SLES9 with one Ethernet card with static IP and a valid entry for DNS. I can ping to anywhere to my network and anywhere to the Internet. (by IP and by Name).
What's the problem ?

Thank you

Jörg

[joearch]

I've solved the problem by copying /etc/sysconfig/network/eth-id-00:40:f4:b2:ee:19 to /etc/sysconfig/network/eth0.

this file contains:

BROADCAST='192.168.252.255'
IPADDR='192.168.252.222'
NETMASK='255.255.255.0'
NETWORK='192.168.252.0'
BOOTPROTO='static'
MTU=''
REMOTE_IPADDR=''
STARTMODE='onboot'
UNIQUE='y9as.oxSyVMMObW1'
_nm_name='bus-pci-0000:02:0a.0'

Now the system checkis ok, but after click on "Forward" (see Figure 6 in scalix_installation_guide) the installation hangs. here is the log-file:

2005-02-24 14:10:07,275 INFO Starting Scalix Installer (Evaluation)
2005-02-24 14:10:07,416 INFO Current locale is de_DE and default is de_DE
2005-02-24 14:10:09,626 INFO Packages installed: {}
2005-02-24 14:10:09,923 INFO Obsolete packages installed: {}
2005-02-24 14:10:11,698 INFO Saving installation type: install mode: custom
2005-02-24 14:10:12,202 INFO Operation passed: OS release check SUSE LINUX Enterprise Server 9 (x86_64)
2005-02-24 14:10:12,202 INFO Operation passed: Memory check 2062664
2005-02-24 14:10:12,202 INFO Operation passed: Disk space check 19753764
2005-02-24 14:10:12,223 INFO Tomcat was running when we started: True
2005-02-24 14:10:13,564 INFO Saving installation directory: /temp/scalix-9.2.0-eval/software/scalix_server
2005-02-24 14:10:14,326 INFO Searching /temp/scalix-9.2.0-eval/software/scalix_server for relevant Scalix packages
2005-02-24 14:10:14,327 WARNING File scalix-server-eval-9.2.0.115-0.1.sles9.i586.rpm is not for this platform
2005-02-24 14:10:14,328 WARNING File scalix-server-eval-9.2.0.115-0.1.sles9.i586.rpm is not for this platform
2005-02-24 14:10:14,328 INFO File scalix-swa-9.2.0.212-1.noarch.rpm is a Scalix file, for this platform and valid version
2005-02-24 14:10:14,328 INFO File scalix-sac-9.2.0.211-1.noarch.rpm is a Scalix file, for this platform and valid version
2005-02-24 14:10:14,328 INFO File scalix-res-9.2.0.211-1.noarch.rpm is a Scalix file, for this platform and valid version
2005-02-24 14:10:14,328 WARNING File scalix-websplats-configurator-py23-9.2.0.211-1.noarch.rpm is not a Scalix package
2005-02-24 14:10:14,328 WARNING File scalix-server-eval-9.2.0.115-0.1.rhel3.i386.rpm is not for this platform
2005-02-24 14:10:14,329 WARNING File scalix-server-eval-9.2.0.115-0.1.rhel3.i386.rpm is not for this platform
2005-02-24 14:10:14,329 WARNING File scalix-websplats-configurator-py22-9.2.0.211-1.noarch.rpm is not a Scalix package
2005-02-24 14:10:14,329 WARNING File scalix-server-eval-9.2.0.115-0.1.suse91.i586.rpm is not for this platform
2005-02-24 14:10:14,329 WARNING File scalix-server-eval-9.2.0.115-0.1.suse91.i586.rpm is not for this platform
2005-02-24 14:10:14,329 WARNING File scalix-server-eval-9.2.0.115-0.1.fc3.i386.rpm is not for this platform
2005-02-24 14:10:14,329 WARNING File scalix-server-eval-9.2.0.115-0.1.fc3.i386.rpm is not for this platform
2005-02-24 14:10:17,590 INFO Components selected to install: {'scalix-sac': ['9.2.0.211', '10616581', 'noarch', 'linux', '1', '(none)', 'scalix-sac-9.2.0.211-1.noarch.rpm'], 'scalix-swa': ['9.2.0.212', '4217629', 'noarch', 'linux', '1', '(none)', 'scalix-swa-9.2.0.212-1.noarch.rpm']}
2005-02-24 14:10:17,590 INFO Components selected to upgrade: {}
2005-02-24 14:10:17,593 INFO System check start
2005-02-24 14:10:17,724 INFO Network interface is actually eth0
2005-02-24 14:10:17,724 INFO Operation passed: Network check passed.
2005-02-24 14:10:17,794 INFO Don't need to perform check # 1
2005-02-24 14:10:17,894 WARNING JAVA_HOME is not set
2005-02-24 14:10:17,990 INFO Java and Tomcat check info -- JAVA_HOME environment variable not set but guessed at /usr/java/j2sdk1.4.2_07
2005-02-24 14:10:18,071 INFO Java and Tomcat check info -- Java version 1.4.2_07
2005-02-24 14:10:18,092 INFO Java and Tomcat check info -- Default Tomcat directory is /opt/jakarta-tomcat-5.0.28
2005-02-24 14:10:18,105 INFO Java and Tomcat check info -- Tomcat version is
2005-02-24 14:10:18,105 INFO Operation passed: Java and Tomcat check passed.
2005-02-24 14:10:18,209 INFO Apache appears to be installed.
2005-02-24 14:10:18,209 INFO Operation passed: Dependency check passed.
2005-02-24 14:10:18,210 INFO Operation passed: Running services check passed.
2005-02-24 14:10:18,311 INFO System check end
2005-02-24 14:10:18,312 INFO System check result: pass
2005-02-24 14:10:28,683 INFO Stopped Tomcat using command /opt/jakarta-tomcat-5.0.28/bin/shutdown.sh
2005-02-24 14:10:31,698 INFO Tomcat is stopped True

It's seems to be not my day today......

[ScalixSupport]

The scalix-installer is multi-threaded so a problem in one thread will cause the GUI to appear hung.

If there is a failure, this should be reported to stderr. Can you capture the output and post it here ?

Cheers

Dave

[joearch]

Hi,

here is the output:

Traceback (most recent call last):
File "build/py23/sxmerlin.py", line 320, in forward_event
File "build/py23/sxmerlin.py", line 280, in do_transition
File "build/py23/sxmerlin.py", line 537, in build_work_area
File "build/py23/sxscreens.py", line 1710, in build_work_area
File "build/py23/sxscreens.py", line 1731, in create_progess_bar
SystemError: NULL result without error in PyObject_Call

[ScalixSupport]

Can you reset your interface config file back to its original name and then run scalix-installer as:

LANG=C scalix-installer

Page 9 of the release notes highlights that the installer is not currently localised for German language.

Cheers

Dave

[joearch]

I've used LANG=C scalix-installer and LANG=en-US (like documented in RELEASE_NOTES.pdf) but there is no different. The installer hangs again...

[ScalixSupport]

I've passed this on to our developers.

There's not an immediate solution I can give you on this one because the error is being generated by pygtk rather than Scalix code and any information relating to this on the PyGTK website is sketchy.

Can you post the results of

Code: Select all

rpm -qa | grep pygtk

Cheers

Dave

[joearch]

Hi,

'rpm -qa | grep pygtk' results nothing. Do you mean 'rpm -qa | grep pygtk' ? This results python-gtk-2.0.0-215.1

Do you think theres a chance to install scalix manually (like described in 'manual_installation_instructions.html') ?

Jörg

[joearch]

I've installed my SLES 9 complete in english language, but the setup hangs on the same point with the same SystemError...