New Installation

[logicomm]

I have been able to instal Scalix on SUSE 10.0 without any errors on instal. I have configured a couple of users. I can send and receive email between scalix users and scalix users can email out. However, I cannot get the scalix configuration to display email that is already contained within the Sendmail system. This is a new instal and before installing Scalix I verified installation of DNS, Sendmail, fetchmail with some testing. Therefore Fetchmail & Sendmail work - I can see the mail under each user using Webmin but both SWA and and Imap email client does not see this mail. What is configured incorrectly
thanks for any help!

:D

[ScalixSupport]

Nothing is configured wrong. It will just not do that.

Scalix uses a different message store, it cannot read mbox files.

Cheers,

Sascha.

[logicomm]

Thanks for the reply. Let me first say I have spent hours trying to resolve this and I cannot seem to see anything that documents this issue.
All email is being received is being forwarded to the sendmail system. Here is a copy of the fetchmail log:
fetchmail: passed through enquiries@mydomain.com matching mydomain.com
fetchmail: SMTP< 220 linux.mydomain.com ESMTP Sendmail 8.13.4/8.13.4/SuSE Linux 0.7; Mon, 20 Mar 2006 21:17:37 GMT
fetchmail: SMTP> EHLO localhost
fetchmail: SMTP< 250-linux.mydomain.com Hello localhost [127.0.0.1], pleased to meet you
fetchmail: forwarding to localhost
Looking at port 25 I get
COMMAND PID USER FD TYPE DEVICE SIZE NODE NAME
omsmtpd 10782 root 4u IPv4 48449 TCP linux.mydomain.com:smtp (LISTEN)
sendmail 10958 root 4u IPv4 49265 TCP localhost:smtp (LISTEN)
Therefore scalix is handling the query for the smtp connections from fetchmail but then forwarding to sendmail
enquiries@mydomain.com is an email address within scalix
All users have the same problem

How can I troubleshoot this?
thanks

[ScalixSupport]

I'm a bit confused on a couple of points.

From your log out put I see

Fetchmail: SMTP< 220 linux.mydomain.com ESMTP Sendmail 8.13.4/8.13.4/SuSE Linux 0.7; Mon, 20 Mar 2006 21:17:37 GMT

I would expect to see:

220 scalix_server.domain.ext ESMTP Scalix SMTP Relay 10.0.0.175;...

What do you see when you telnet to port 25?

Try running:

Code: Select all

omsendin

The second thing I'm confused about concerns what you expect to see. Do you expect to see the old mail in Scalix? As Sascha said these are two different mail stores. You would have to migrate the mail from your old system to Scalix. Are you trying to achieve the migration with Fetchmail?

Regards,
Don

[logicomm]

Thanks for the reply. Sorry if Im not making myself clear.
OK to respond:
When I telnet to the external ip address of the box (as opposed to127.0.0.1) is get:linux.mydomain.com ESMTP Scalix SMTP Relay 10.0.0.175
which according to my reading is correct.

When running omsendin:
NOTE: /etc/sendmail.cf unchanged. Scalix lines already active.

cmp: /opt/scalix/newconfig/submit.cf: No such file or directory
MAIL_CREATE_CONFIG set to 'no' in /etc/sysconfig/mail ........................

with no other errors

"The second thing I'm confused about concerns what you expect to see. Do you expect to see the old mail in Scalix? As Sascha said these are two different mail stores. You would have to migrate the mail from your old system to Scalix. Are you trying to achieve the migration with Fetchmail?"

I understood sascha re mail stores - I dont expect to see the old mail - thats for another time!. I am using fetchmail to retrieve email from a pop account. All new incoming mail is being delivered to the sendmail store as opposed to the Scalix ones.

Maybe more info will help:
Using "/usr/bin/./fetchmail -v -v "
I get:
About to rewrite To: <enquiries@mydomain.com>
Rewritten version is To: <enquiries@mydomain.com>

fetchmail: passed through enquiries@mydomain.com matching mydomain.com
fetchmail: forwarding to localhost
fetchmail: SMTP> MAIL FROM:<iser@senderdomain.com> SIZE=19279
fetchmail: SMTP< 250 2.1.0 <iser@senderdomain.com>... Sender ok
fetchmail: SMTP> RCPT TO:<enquiries@mydomain.com>
fetchmail: SMTP< 250 2.1.5 <enquiries@mydomain.com>... Recipient ok

Again thanks for any help
regards
Andy

[logicomm]

OK! For anyone having the same issue. I have not seen this documented anywhere! The resolution is very simple! SENDMAIL cannot have any users that are within the scalix system. If you have then sendmail receives the email! Phew! Now onto finalising!