Scalix 10.0, mail host name, web access, services stopping

Discuss installation of Scalix software

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dmode
Posts: 16
Joined: Tue Mar 14, 2006 11:51 am

Scalix 10.0, mail host name, web access, services stopping

Postby dmode » Wed Mar 15, 2006 11:50 am

I have a few other quick questions. The Scalix install pulled my host name of xyz and put a comma in, like xyz, mydomain.com, I took all the defaults.

My DYNDNS MX Record just shows my domain name as mydomain.com nothing more. That is how DYNDNS.COM suggested it be set up, however scalix is set up to be the SUSE hostname.domainname.com

Hope I haven't lost ya yet, ;-)

When it connects via the web admin from the console it will want to connect http://www.servername.domainname.com/sac/AdminApp.jsp

I can connect from there from the console, but if I try to get to it from another machine I have to connect to it as http://www.servername.com/sac/

--

I'm also getting an error after being able to successfully connect, then trying again; as follows:

Service unavailable!

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

If you think this is a server error, please contact the webmaster.
Error 503

--

I check xinetd and there is a STAR "*" next to the service, and it keeps stopping on me.

And sorry, I know I had another post I don't known if I can remove it, but its relative to getting SSL to work for the admin page and webmail page also so I have a secure connection at that point. I'm not sure how to get that working.

Thanks in advance..

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Wed Mar 15, 2006 12:14 pm

503 errors are generated from Apache so it's always worth checking you access_log, error_log and mod_jk.log files.

Cheers

Dave

dmode
Posts: 16
Joined: Tue Mar 14, 2006 11:51 am

Postby dmode » Thu Mar 16, 2006 1:50 am

ScalixSupport wrote:503 errors are generated from Apache so it's always worth checking you access_log, error_log and mod_jk.log files.

Cheers

Dave


Okay. Got that part taken care of, however I'm having problems sending and receiving e-mail.

Can you help me with that so I can get scalix working? I basically took all the defaults during the installation as recommended by the scalix application.

I don't seem to be able to send or receive mail to my mail host. In fact my ISP rejects the mail;

From my ISP when I tried to SEND from my ISP POP3 mail account that functions, I got a return that stated:

Deferred: Connection timed out with mysite.com.
Message could not be delivered for 1 day
Message will be deleted from queue

Thanks in advance..

dmode

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Thu Mar 16, 2006 9:46 am

Wow! It is clear that you have a level of knowledge that indicates you are savvy in the Linux environmet. Having said that, you have lost me. OK, not so much lost, rather, I only see so many avenues to persue. Compounded by the last post that does not detail what you were able to resolve.

It would be lovely if we could all speak in shorthand (shortspeak/shortwrite?) and have the receiver perfectly understand what is being transmitted.

From your first post:

I don't seem to be able to send or receive mail to my mail host.


There is much to say about this. In fact, there are many posts on this forum that may provide clues, if not, solutions to this problem. Please use the search button above.

In fact my ISP rejects the mail;


There is much to say about this. In fact, there are many posts on this forum that may provide clues, if not, solutions to this problem. Please use the search button above.


From my ISP when I tried to SEND from my ISP POP3 mail account that functions, I got a return that stated: ....etc


There is much to say about this. In fact, there are many posts on this forum that may provide clues, if not, solutions to this problem. Please use the search button above.

From your second post:

Okay. Got that part taken care of


What? The 503 error?

however I'm having problems sending and receiving e-mail.


Again, there is much to say about this. In fact, there are many posts on this forum that may provide clues, if not, solutions to this problem. Please use the search button above.

In fact my ISP rejects the mail;


Consider this: Scalix delivers mail internally based on an O/R name. If a message is destined for an external internet address the message i.e. an internet address, the message is handed off to sendmail.

If you understand that, think of sendmail as your POP account. Your POP account needs to know the smtp server through which it needs to send through; as does sendmail. If your POP account needs authentication then so does sendmail. Does that help?

So many, many, many of the issues raised concerning Scalix revolve around DNS.

You must have an A record, a CNAME, and reverse DNS configured for the host that is acting as you Scalix server. If you are relying on /etc/hosts then there is much that must be configured manually.

Firstly is your /etc/hosts.

Secondly we need to know the contents of the uncommented portions of /var/opt/scalis/sys/smtpd.cfg. Please post what you see there (change the names to protect the innocent.)

The OMHOSTNAME in /opt/scalix/global/config/, must equal the fqdn of the scalix server.

There may be things in /etc/mail/sendmail.cf and /i/dont'/know/what that need to be configured.

Could you please get dns configured properly.

After DNS is configured properly and if this is, as I presume a new install, uninstall everthing and reinstall again.

If you continue to have issues please explain exactly what you perceive the problem and/or problems to be. If there is more than one problem, please post them seperately, unless of course you think they could be related, then post the questions one at a time.

To repeat, you've completely lost me. I don't mean to be rude. You are just asking a plethora of questions, all of which have many answers. If I may be so bold, please look at the install guide and the release notes.

If you use the search feature and get lucky on the responses I think you will find that many of your issues are DNS related. Scalix is very finicky about DNS configuration(s).

Best wishes,
Don

dmode
Posts: 16
Joined: Tue Mar 14, 2006 11:51 am

Postby dmode » Thu Mar 16, 2006 1:52 pm

ScalixSupport wrote:
So many, many, many of the issues raised concerning Scalix revolve around DNS.

You must have an A record, a CNAME, and reverse DNS configured for the host that is acting as you Scalix server. If you are relying on /etc/hosts then there is much that must be configured manually.

My DNS is configured as follows;

Hosts (A) Records = www.mywebsite.com

Mail eXchanger (MX) Records = mywebsite.com

Alias (CNAME) Records = www.mywebsite.com


Firstly is your /etc/hosts.


#
# hosts This file describes a number of hostname-to-address
# mappings for the TCP/IP subsystem. It is mostly
# used at boot time, when no name servers are running.
# On small systems, this file can be used instead of a
# "named" name server.
# Syntax:
#
# IP-Address Full-Qualified-Hostname Short-Hostname
#

127.0.0.1 localhost

# special IPv6 addresses
::1 localhost ipv6-localhost ipv6-loopback

fe00::0 ipv6-localnet

ff00::0 ipv6-mcastprefix
ff02::1 ipv6-allnodes
ff02::2 ipv6-allrouters
ff02::3 ipv6-allhosts
1.2.3.4 hostname.mywebsite.com hostname


Secondly we need to know the contents of the uncommented portions of /var/opt/scalis/sys/smtpd.cfg. Please post what you see there (change the names to protect the innocent.)


EXTENSIONS=AUTH,DSN,8BITMIME

RELAY accept 127.0.0.1
RELAY accept .hostname
RELAY Log_Reject ALL

# extra rules added to prevent open relay usage
RECIPIENT Log_Reject *@*@*
RECIPIENT Log_Reject *%*
RECIPIENT Log_Reject *!*
RECIPIENT Log_Reject *#*@*

The OMHOSTNAME in /opt/scalix/global/config/, must equal the fqdn of the scalix server.

OMNAME=hostname
OMHOSTNAME=hostname
OMDATADIR=/var/opt/scalix
OMAUTOSTART=TRUE



There may be things in /etc/mail/sendmail.cf and /i/dont'/know/what that need to be configured.

/etc/mail/sendmail.cf ( I too do not know what needs to be configured here if anything) - I can post the config, but its quite lengthy.

Could you please get dns configured properly.

--> Please see above, that is how my records in DNS are set up with DYNDNS.com.

After DNS is configured properly and if this is, as I presume a new install, uninstall everthing and reinstall again.

I have re-installed using the --cli option, and I got SSL functioning also.

If you continue to have issues please explain exactly what you perceive the problem and/or problems to be. If there is more than one problem, please post them seperately, unless of course you think they could be related, then post the questions one at a time.

Now you have the information as per the post. I hope that can help. I have been reading through the documentation quite extensively. I apologize for any anomolies in my previous post.

To repeat, you've completely lost me. I don't mean to be rude. You are just asking a plethora of questions, all of which have many answers. If I may be so bold, please look at the install guide and the release notes.

I will re-review those two sections again.

If you use the search feature and get lucky on the responses I think you will find that many of your issues are DNS related. Scalix is very finicky about DNS configuration(s).

Best wishes,
Don



Thanks,

dmode


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