The computer is running Service Pack 3 and is a fresh install with Office 2003 Professional
On looking at the msiinstall.log this is what it says:-
Code: Select all
=== Logging started: 28/08/2009 14:03:54 ===
Action 14:03:54: INSTALL.
Action start 14:03:54: INSTALL.
Action 14:03:54: LaunchConditions. Evaluating launch conditions
Action start 14:03:54: LaunchConditions.
Action ended 14:03:54: LaunchConditions. Return value 0.
Action 14:03:55: SetupInitialization.
Action start 14:03:55: SetupInitialization.
Info 2898.Tahoma8, Tahoma, 0
Info 2898.TahomaBold10, Tahoma, 0
Action 14:03:55: SetupInitialization. Dialog created
Action ended 14:03:55: SetupInitialization. Return value 1.
Action 14:03:55: SXInit.
Action start 14:03:55: SXInit.
Action ended 14:03:55: SXInit. Return value 3.
Action 14:03:55: SetupCompleteError.
Action start 14:03:55: SetupCompleteError.
DEBUG: Error 2826: Control Image on dialog SetupCompleteError extends beyond the boundaries of the dialog to the right by 2 pixels
Internal Error 2826. SetupCompleteError, Image, to the right
Action 14:03:55: SetupCompleteError. Dialog created
Action ended 14:05:19: SetupCompleteError. Return value 2.
Action ended 14:05:19: INSTALL. Return value 3.
Property(C): _IsMaintenance = Change
Property(C): UpgradeCode = {1400219F-255B-42E5-8841-A4277EF83D68}
Property(C): VersionNT = 501
Property(C): SXInstall = [SETUPPATH]
Property(C): DiskPrompt = [1]
Property(C): ISCHECKFORPRODUCTUPDATES = 1
Property(C): Manufacturer = Scalix Corporation
Property(C): ProductCode = {554AAD86-5083-4E27-90C1-446A06F3A181}
Property(C): ProductLanguage = 1033
Property(C): ProductName = Scalix Connect for Microsoft Outlook
Property(C): ProductVersion = 11.4.3.8048
Property(C): ErrorDialog = SetupError
Property(C): DefaultUIFont = Tahoma8
Property(C): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(C): DisplayNameMinimal = Minimal
Property(C): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(C): this post will be deleted = Yes
Property(C): INSTALLLEVEL = 100
Property(C): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(C): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(C): DialogCaption = Scalix Connector Installer
Property(C): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.
Property(C): IS_SQLSERVER_AUTHENTICATION = 0
Property(C): ApplicationUsers = AllUsers
Property(C): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(C): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(C): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(C): RepackagingMode = InstallMonitor
Property(C): AgreeToLicense = No
Property(C): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(C): SetupType = Typical
Property(C): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(C): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(C): Display_IsBitmapDlg = 1
Property(C): ProductID = none
Property(C): ProgressType3 = installs
Property(C): ProgressType2 = installed
Property(C): ProgressType1 = Installing
Property(C): ProgressType0 = install
Property(C): DisplayNameTypical = Typical
Property(C): ISVROOT_PORT_NO = 0
Property(C): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(C): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(C): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(C): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(C): InstallChoice = AR
Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(C): DisplayNameCustom = Custom
Property(C): DWUSINTERVAL = 30
Property(C): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(C): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(C): ARPURLINFOABOUT = http://www.scalix.com
Property(C): ALLUSERS = 1
Property(C): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(C): ARPPRODUCTICON = ""
Property(C): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(C): ReinstallModeText = omus
Property(C): ARPHELPLINK = http://www.scalix.com
Property(C): _IsSetupTypeMin = Typical
Property(C): SecureCustomProperties = PREVIOUSVERSIONINSTALLED;SX_INSTALL;SX_MAINTENANCE;SX_OLDER;SX_UPGRADE
Property(C): MsiHiddenProperties = SETUPPATH;USERTEMP
Property(C): ProgramFilesFolder = C:\Program Files\
Property(C): SourceDir = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\
Property(C): SystemFolder = C:\WINDOWS\system32\
Property(C): MDACMainModId.B23DA2AD_A925_4B07_A1A2_B1E6D31A7858 = 7E4F6CB4_E769_4917_AA7E_0E3CA074ABB3
Property(C): WdSfpCaMainModId.41646F16_4E6C_4E96_BF1B_772105414B9D = 7E4F6CB4_E769_4917_AA7E_0E3CA074ABB3
Property(C): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
Property(C): AppDataFolder = C:\Documents and Settings\Administrator\Application Data\
Property(C): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property(C): CommonFilesFolder = C:\Program Files\Common Files\
Property(C): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
Property(C): FavoritesFolder = C:\Documents and Settings\Administrator\Favorites\
Property(C): FontsFolder = C:\WINDOWS\Fonts\
Property(C): LocalAppDataFolder = C:\Documents and Settings\Administrator\Local Settings\Application Data\
Property(C): MyPicturesFolder = C:\Documents and Settings\Administrator\My Documents\My Pictures\
Property(C): PersonalFolder = C:\Documents and Settings\Administrator\My Documents\
Property(C): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
Property(C): SendToFolder = C:\Documents and Settings\Administrator\SendTo\
Property(C): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
Property(C): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property(C): System16Folder = C:\WINDOWS\system\
Property(C): TempFolder = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\
Property(C): TemplateFolder = C:\Documents and Settings\All Users\Templates\
Property(C): WindowsFolder = C:\WINDOWS\
Property(C): WindowsVolume = C:\
Property(C): NetHoodFolder = C:\Documents and Settings\Administrator\NetHood\
Property(C): PrintHoodFolder = C:\Documents and Settings\Administrator\PrintHood\
Property(C): RecentFolder = C:\Documents and Settings\Administrator\Recent\
Property(C): PackageCode = {254F9575-E066-46A7-A60F-616CCBF79DC4}
Property(C): ProductState = -1
Property(C): SETUPPATH = **********
Property(C): PackagecodeChanging = 1
Property(C): USERTEMP = **********
Property(C): CURRENTDIRECTORY = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 1908
Property(C): VersionDatabase = 200
Property(C): VersionMsi = 3.01
Property(C): WindowsBuild = 2600
Property(C): ServicePackLevel = 3
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 1
Property(C): RemoteAdminTS = 1
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): Intel = 6
Property(C): PhysicalMemory = 368
Property(C): VirtualMemory = 793
Property(C): AdminUser = 1
Property(C): LogonUser = Administrator
Property(C): UserSID = S-1-5-21-1202660629-1897051121-682003330-500
Property(C): UserLanguageID = 2057
Property(C): ComputerName = DEFAULT
Property(C): SystemLanguageID = 2057
Property(C): ScreenX = 640
Property(C): ScreenY = 480
Property(C): CaptionHeight = 19
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): ColorBits = 32
Property(C): TTCSupport = 1
Property(C): Time = 14:05:20
Property(C): Date = 28/08/2009
Property(C): MsiWin32AssemblySupport = 5.1.2600.5512
Property(C): RedirectedDllSupport = 2
Property(C): Privileged = 1
Property(C): USERNAME = administrator
Property(C): COMPANYNAME = .
Property(C): DATABASE = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2c162.msi
Property(C): OriginalDatabase = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Scalix Connect for Microsoft Outlook.msi
Property(C): SOURCEDIR = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\
Property(C): VersionHandler = 3.01
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
=== Logging stopped: 28/08/2009 14:05:20 ===
MSI (c) (74:88) [14:05:20:000]: Product: Scalix Connect for Microsoft Outlook -- Installation operation failed.
Any help on this would greatly be appreciated
