upgrade failed to 11.4.4 (operatonal server doesn't work !)

Discuss installation of Scalix software

Moderators: ScalixSupport, admin

jbru
Posts: 68
Joined: Sat Oct 14, 2006 3:15 am

upgrade failed to 11.4.4 (operatonal server doesn't work !)

Postby jbru » Mon Jun 22, 2009 6:28 pm

Hello,

I was trying to upgrade our server from Scalix 11.4.1 to 11.4.4 But every time I try I get installation errors. I allready uninstalled the server (with keeping the mailboxes, they are in use!!) and reinstalled it again, but it won't work. Now all my mail users can't use the server or the mail at all.

Everyting is at the latest version except scalix-server itself. It's version number is still 11.4.1. When I upgrade this one the install log tells me:

2009-06-23 00:20:08,863 INFO Install start
2009-06-23 00:20:11,002 INFO Unlinking 'sxadmin' user from Unix user
2009-06-23 00:20:15,721 WARNING Couldn't remove server system admin user: sxadmin ["userdel: Unknown user `sxadmin'."]
2009-06-23 00:20:15,736 WARNING Couldn't remove server system admin group: sxadmin ["groupdel: Unknown group `sxadmin'."] , it's probably already been removed, OK.
2009-06-23 00:20:15,802 INFO Server is running, attempting to stop it
2009-06-23 00:20:15,869 INFO Stopping Scalix server
2009-06-23 00:20:37,948 INFO Operation passed: Scalix server stopped: /opt/scalix/bin/omshut -t 2: (0) ['Disabling 14 subsystem(s).', 'omoff : [OM 4835] Subsystem Item Structure Server is already off.', 'Disabling 8 subsystem(s).']
2009-06-23 00:20:38,434 INFO ldapmapper is not running.
2009-06-23 00:20:38,437 INFO Starting installation of RPM files [('/root/scalix-11.4.4-GA/software/scalix_server/scalix-server-11.4.4.12886-1.sles10.i586.rpm', 'scalix-server')]
2009-06-23 00:20:40,782 ERROR Operation failed: Install /bin/rpm -U -v --percent /root/scalix-11.4.4-GA/software/scalix_server/scalix-server-11.4.4.12886-1.sles10.i586.rpm: (2) ['Preparing packages for installation...', '\tpackage scalix-server-11.4.4.12886-1.sles10 is already installed']
2009-06-23 00:20:40,783 CRITICAL Operation failed: Installation of packages failed
2009-06-23 00:20:40,783 ERROR Operation failed: Aborting installation thread.
2009-06-23 00:20:40,784 INFO Install end

When I try to install scalix-server by hand (via RPM) it says its allready version 11.4.4 And when I force the RPM installation it gives the following output error:
Preparing... ########################################### [100%]
1:scalix-server ########################################### [100%]
Stopping Scalix LDAP mapper done
Starting Scalix LDAP mapper done
error: %post(scalix-server-11.4.4.12886-1.sles10.i586) scriptlet failed, exit status 3

I tried the -vv option for RPM and at the end it says:

+ ompyexec ompatchom -a
+ echo 'Configuration not complete, re-run "ompatchom -a"'
+ exitcode=3
+ ompyexec omsendin
+ '[' '!' -f /etc/sysconfig/scalix ']'
+ /etc/init.d/ldapmapper restart
Stopping Scalix LDAP mapper done
Starting Scalix LDAP mapper done
+ exit 3
D: install: waitpid(3788) rc 3788 status 300 secs 16.515
error: %post(scalix-server-11.4.4.12886-1.sles10.i586) scriptlet failed, exit status 3


So I re-run ompatchom -a and it says:

###########################################################################
#
# ompatchom: Initializing Scalix components.
#
###########################################################################

ompatchom: Copying Scalix components, please wait
/var/opt/scalix/mr/s/License: Permission denied
/var/opt/scalix/mr/s/License: Illegal seek

Is this wrong? It's just a community edition without a license. So what's wrong?

Any clue what the problem can be? Please help, it's an fully operational server!

Oh almost forgot: SLES10

Thanks in advance
There are 10 people who understand binary, they who do and they who don't.

jbru
Posts: 68
Joined: Sat Oct 14, 2006 3:15 am

Re: upgrade failed to 11.4.4 (operatonal server doesn't work !)

Postby jbru » Mon Jun 22, 2009 8:08 pm

I just found the answer and I don't want to keep it for myself :)

Somehow there where 4 files who couldn't reached anymore. One of them was the license file and three other files. I wanted to remove them but I had no permissions and could not give myself permissions, even not with the root account. So I renamed the whole dir and made a new one where I put all the correct files. Reinstalled the server again (by hand trough RPM) and it worked! (almost, the webmail etc. I had to do by hand)

Little bit strange this installation/upgrade because I updated more servers without any problem (and within 3 minutes)

But I'm happy again and sure need some rest now (6 o clock it's wake-up time :| )

J
There are 10 people who understand binary, they who do and they who don't.


Return to “Installation”



Who is online

Users browsing this forum: No registered users and 3 guests

cron