ActiveSync not running?

[thatitguy]

Hello all...
We're running Scalix 11.4.4 here, on CentOS5.3 x86_64. We have our mobile devices all set up and configured to connect to Scalix ActiveSync, but we keep getting an error"

Result:
The server you are synchronizing with is not an Exchange Server, or is running incompatible software. Choose Configure Server on the ActiveSync menu to specify the correct server.

That's a pretty generic error, and when I did a bit of digging, I found a post here on the forums that asked if "http(s)://your.server.name/Microsoft-Server-ActiveSync" was available via browser. It is not on our server (it returns a 404), and now I'm not sure where to turn to find the cause.

Any help would be greatly appreciated!
Thanks in advance,

Rubin

[billb3]

After installing 11.4.4...did you also download and install the Activesync module for the server? Any errors up to that point?

I'm no expert, but if you can't get to /Microsoft-Server-ActiveSync on your server it would lead me to believe one of the following...
- The ActiveSync module is not installed on your server
- There was an issue installing AS into your Tomcat setup
- Your /etc/opt/scalix-tomcat/connector/ajp/instance-xxxx.conf file wasn't updated to included the AS settings. Can you post a copy of that file? Do you have a file named /etc/opt/scalix-tomcat/connector/ajp/app-xxxx.wireless.conf in that same directory?

[thatitguy]

As I understand it (and I could be wrong here, but the documentation is very much less than clear about it all), if you're running Scalix 11.4.4, and want to run ActiveSync on the same server (we do), then simply adding an entitlement to a user should be sufficient.

I stand ready to be corrected, but no where in the release notes or pre-sales information is a separate download mentioned.

Aha... just reread your post and it mentioned wireless

Code: Select all

<VirtualHost zeus.thatitguy.com:80>
    Include /etc/opt/scalix-tomcat/connector/ajp/app-zeus.*.conf
  <LocationMatch "^/sac/*">
    RewriteEngine on
    RewriteRule ^(.*) https://%{SERVER_NAME}%{REQUEST_URI} [R,L]
  </LocationMatch>
  <LocationMatch "^/webmail/*">
    RewriteEngine on
    RewriteRule ^(.*) https://%{SERVER_NAME}%{REQUEST_URI} [R,L]
  </LocationMatch>
</VirtualHost>
<VirtualHost zeus.thatitguy.com:443>
    SSLEngine on
    SSLProtocol all -SSLv2
    SSLCipherSuite ALL:!ADH:!EXPORT:!SSLv2:RC4+RSA:+HIGH:+MEDIUM:+LOW
    SSLCertificateFile              /etc/pki/tls/certs/thatitguy.com.crt
    SSLCertificateKeyFile           /etc/pki/tls/private/thatitguy.com.key
    SSLCertificateChainFile         /etc/pki/tls/certs/sf_bundle.crt
    Include /etc/opt/scalix-tomcat/connector/ajp/app-zeus.*.conf
</VirtualHost>


[billb3]

I too am running everything on one server. After received an updated license key, you must download and install the Activesync server-side software.'

ActiveSync Release Notes: http://downloads.scalix.com/rn/scalix-a ... notes.html

And I agree...it is not mentioned in the 11.4.4 release notes and it should be.

[thatitguy]

Thanks for the response! I got it, it was on the download site. The fact that it is a separate package is not explicitly referenced anywhere in the release notes or license file, at least that I have seen in my re-reading of both, and I ended up guessing at the URL until I got it.My phone is chugging away at it's first synchronization, yeehaa!

Rubin