After Update to 11.4.4 - Inconsistency found between version

[joey4712]

Hello,

after an Update to 11.4.4 I cannot start the Scalix server any more. It says: Inconsistency found between version files in sys and lib
directories.

But I have already installed / upgraded all packages.

What can be wrong? How can I check which of the library / bin files is wrong?

Thanks

[dirk]

please check /var/log/scalix-installer-200906??.log and /var/opt/scalix/??/s/sys/install/log for errors
You can try to run ompatchom manually.

[joey4712]

The last setup log - but this setup did nothing, everything has already been updated by an earlier setup - reads as follows:

Code: Select all

2009-06-12 12:12:54,669 INFO Initializing Scalix Installer version 11.4.4.2657
2009-06-12 12:12:54,719 INFO Platform is: CentOS release 5.3 (Final) on x86_64 : supported.
2009-06-12 12:12:54,719 INFO Starting Scalix Installer in CLI mode
2009-06-12 12:12:54,873 INFO Current locale is  and default is de_DE
2009-06-12 12:12:55,298 INFO Packages installed: {'scalix-res': ['11.4.4.4904-1', '1153380', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-text-extractors': ['1.0-1.rhel5', '12005332', 'i386', 'linux', '1.rhel5', '(none)', '(none)'], 'scalix-libical': ['0.27.20071008-1', '552070', 'i386', 'linux', '1', '(none)', '(none)'], 'scalix-chardet': ['1.0.20071031-1.rhel5', '181036', 'i386', 'linux', '1.rhel5', '(none)', '(none)'], 'scalix-swa': ['11.4.4.12082-1', '16523404', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-tomcat': ['5.5.27-959', '5176972', 'noarch', 'linux', '959', '(none)', '(none)'], 'scalix-sis': ['11.4.4.1110-1', '2204080', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-platform': ['11.4.4.2575-1', '14091672', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-server': ['11.4.4.12886-1.rhel5', '54437713', 'i386', 'linux', '1.rhel5', 'RHEL5', '(none)'], 'scalix-tomcat-connector': ['11.4.4.949-1.rhel5', '1229', 'noarch', 'linux', '1.rhel5', 'rhel5', '(none)'], 'scalix-mobile': ['11.4.4.900-1', '3115529', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-iconv-extras': ['1.2-1.rhel5', '126324', 'i686', 'linux', '1.rhel5', '(none)', '(none)'], 'scalix-sac': ['11.4.4.4904-1', '9416224', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-postgres': ['11.4.4.2486-1', '46176', 'noarch', 'linux', '1', '(none)', '(none)']}
2009-06-12 12:12:55,698 INFO Obsolete packages installed: {}
2009-06-12 12:12:56,885 INFO Operation passed: OS release check CentOS release 5.3 (Final)
2009-06-12 12:12:56,886 INFO Operation passed: Memory check 8181592
2009-06-12 12:12:56,886 INFO No Disk space check performed as scalix-server is already installed
2009-06-12 12:12:56,902 INFO Tomcat was running when we started: True
2009-06-12 12:12:57,906 INFO Saving installation directory: /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server
2009-06-12 12:12:58,701 INFO Searching /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server for relevant Scalix packages
2009-06-12 12:12:58,702 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.rhel5.i386.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:12:58,702 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-platform-11.4.4.2575-1.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:12:58,703 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-tomcat-connector-11.4.4.949-1.rhel4.x86_64.rpm is not for this platform
2009-06-12 12:12:58,703 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-tomcat-connector-11.4.4.949-1.rhel4.i386.rpm is not for this platform
2009-06-12 12:12:58,703 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-chardet-1.0.20071031-1.rhel5.i386.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:12:58,703 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-iconv-extras-1.2-1.rhel4.i686.rpm is not for this platform
2009-06-12 12:12:58,703 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-tomcat-connector-11.4.4.949-1.f9.noarch.rpm is not for this platform
2009-06-12 12:12:58,704 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-server-11.4.4.12886-1.rhel5.i386.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:12:58,704 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-sis-11.4.4.1110-1.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:12:58,704 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-iconv-extras-1.2-1.rhel5.i686.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:12:58,704 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-mobile-11.4.4.900-1.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:12:58,704 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-libical-0.27.20071008-1.i386.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:12:58,705 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-server-11.4.4.12886-1.rhel4.i386.rpm is not for this platform
2009-06-12 12:12:58,705 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-chardet-1.0.20071031-1.rhel4.i386.rpm is not for this platform
2009-06-12 12:12:58,705 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.rhel4.i386.rpm is not for this platform
2009-06-12 12:12:58,705 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-tomcat-5.5.27-959.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:12:58,705 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-chardet-1.0.20071031-1.f9.i386.rpm is not for this platform
2009-06-12 12:12:58,706 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-text-extractors-1.0-2.f9.i686.rpm is not for this platform
2009-06-12 12:12:58,706 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-swa-11.4.4.12082-1.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:12:58,706 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-res-11.4.4.4904-1.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:12:58,706 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-sac-11.4.4.4904-1.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:12:58,707 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-server-11.4.4.12886-1.f9.i386.rpm is not for this platform
2009-06-12 12:12:58,707 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-tomcat-connector-11.4.4.949-1.rhel5.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:12:58,708 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-iconv-extras-1.2-3.f9.i686.rpm is not for this platform
2009-06-12 12:12:58,708 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-postgres-11.4.4.2486-1.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:01,599 INFO Saving installation directory: /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server
2009-06-12 12:13:02,388 INFO Searching /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server for relevant Scalix packages
2009-06-12 12:13:02,389 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.rhel5.i386.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:02,389 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-platform-11.4.4.2575-1.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:02,390 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-tomcat-connector-11.4.4.949-1.rhel4.x86_64.rpm is not for this platform
2009-06-12 12:13:02,390 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-tomcat-connector-11.4.4.949-1.rhel4.i386.rpm is not for this platform
2009-06-12 12:13:02,391 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-chardet-1.0.20071031-1.rhel5.i386.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:02,391 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-iconv-extras-1.2-1.rhel4.i686.rpm is not for this platform
2009-06-12 12:13:02,391 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-tomcat-connector-11.4.4.949-1.f9.noarch.rpm is not for this platform
2009-06-12 12:13:02,391 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-server-11.4.4.12886-1.rhel5.i386.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:02,391 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-sis-11.4.4.1110-1.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:02,392 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-iconv-extras-1.2-1.rhel5.i686.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:02,392 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-mobile-11.4.4.900-1.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:02,392 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-libical-0.27.20071008-1.i386.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:02,392 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-server-11.4.4.12886-1.rhel4.i386.rpm is not for this platform
2009-06-12 12:13:02,392 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-chardet-1.0.20071031-1.rhel4.i386.rpm is not for this platform
2009-06-12 12:13:02,393 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.rhel4.i386.rpm is not for this platform
2009-06-12 12:13:02,393 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-tomcat-5.5.27-959.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:02,393 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-chardet-1.0.20071031-1.f9.i386.rpm is not for this platform
2009-06-12 12:13:02,393 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-text-extractors-1.0-2.f9.i686.rpm is not for this platform
2009-06-12 12:13:02,394 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-swa-11.4.4.12082-1.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:02,394 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-res-11.4.4.4904-1.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:02,394 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-sac-11.4.4.4904-1.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:02,394 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-server-11.4.4.12886-1.f9.i386.rpm is not for this platform
2009-06-12 12:13:02,394 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-tomcat-connector-11.4.4.949-1.rhel5.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:02,394 WARNING File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-iconv-extras-1.2-3.f9.i686.rpm is not for this platform
2009-06-12 12:13:02,395 INFO File /opt/scalix_setup/scalix-11.4.4-GA/scalix-11.4.4-GA/software/scalix_server/scalix-postgres-11.4.4.2486-1.noarch.rpm is a Scalix file, for this platform and valid version
2009-06-12 12:13:11,133 INFO Ending CLI Scalix Installer - interrupted by user


I am on Cent OS 64 bit. Is this a problem?

[dirk]

I am on Cent OS 64 bit. Is this a problem?

No, it shouldnt. I am using it too on one of my machines.
The installer only looks at the installed rpms and not touch the messagestore at this stage. Either its in an earlier log or the mentioned log in the scalix instances directory.

Did you try ompatchom?

[joey4712]

Update:
We started ompatchom manually and it completed without errors. Now the Scalix service starts as usual and everything seems to work.

Thank you very much for your quick response!