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Installation help -- error: cannot find components

Posted: Mon Feb 06, 2006 7:40 pm
by winux
This is a first time install on a clean Suse 9.3.

Just downloaded the community version.

This is message I get during install:

Not found and required:

Scalix Server
Scalix Web Access
Scalix Administrator Guide


This is the output of the log file:

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2006-02-06 07:34:22,949 INFO Starting Scalix Installer (Community Edition)
2006-02-06 07:34:23,815 INFO Current locale is en_US and default is en_US
2006-02-06 07:34:32,385 INFO Packages installed: {}
2006-02-06 07:34:33,012 INFO Obsolete packages installed: {}
2006-02-06 07:34:33,049 INFO Unwanted packages installed: {}
2006-02-06 07:34:36,298 INFO Saving installation type:  installall mode:  typical
2006-02-06 07:34:36,807 INFO Operation passed: OS release check SuSE Linux 9.3 (i586)
2006-02-06 07:34:36,808 INFO Operation passed: Memory check 613508
2006-02-06 07:34:36,808 INFO Operation passed: Disk space check 35891992
2006-02-06 07:34:37,184 CRITICAL Failed running command /bin/rpm -q --qf "%{NAME} %{VERSION} %{SIZE} %{ARCH} %{OS} %{RELEASE} %{DISTRIBUTION}
" -p /scalix/software/scalix_server/scalix-server-community-9.4.2.4-0.1.suse93.i586.rpm /scalix/software/scalix_server/scalix-server-community-9.4.2.4-0.1.sles9.i586.rpm /scalix/software/scalix_server/scalix-sac-9.4.2.5-1.noarch.rpm /scalix/software/scalix_server/scalix-websplats-configurator-py24-9.4.2.5-1.noarch.rpm /scalix/software/scalix_server/scalix-swa-9.4.0.52-1.noarch.rpm /scalix/software/scalix_server/scalix-websplats-configurator-py22-9.4.2.5-1.noarch.rpm /scalix/software/scalix_server/scalix-websplats-configurator-py23-9.4.2.5-1.noarch.rpm  with status: 2 , results  ['scalix-sac 9.4.2.5 11053478 noarch linux 1 (none)', 'scalix-websplats-configurator-py24 9.4.2.5 50709 noarch linux 1 (none)', 'scalix-swa 9.4.0.52 4524069 noarch linux 1 (none)', 'scalix-websplats-configurator-py22 9.4.2.5 63136 noarch linux 1 (none)', 'scalix-websplats-configurator-py23 9.4.2.5 60311 noarch linux 1 (none)']
2006-02-06 07:34:37,185 INFO Searching /scalix/software/scalix_server for relevant Scalix packages
2006-02-06 07:34:37,374 INFO Tomcat was running when we started: False
2006-02-06 07:34:37,377 WARNING Required components not found: ['scalix-sac', 'scalix-swa', 'scalix-server-community
']

I have placed the scalix install files in several locations to try and shorten the install path as a previous post suggested, but it doesn't seem to work for me.

Does anyone have any help on this one please?

Posted: Mon Feb 06, 2006 8:25 pm
by ScalixSupport
The log is showing that it wasn't able to locate:

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/scalix/software/scalix_server/scalix-server-community-9.4.2.4-0.1.suse93.i586.rpm /scalix/software/scalix_server/scalix-server-community-9.4.2.4-0.1.sles9.i586.rpm /scalix/software/scalix_server/scalix-sac-9.4.2.5-1.noarch.rpm  /scalix/software/scalix_server/scalix-swa-9.4.0.52-1.noarch.rpm


Do those files exist ? If they do, what are their permissions ?

Cheers

Dave

Posted: Mon Feb 06, 2006 8:38 pm
by winux
This is what is listed....

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emailserver:/ # dir /scalix/software/scalix_server
total 19719
drwxr-xr-x  2 root root      584 Feb  6 07:33 .
drwxr-xr-x  4 root root      112 Feb  6 07:33 ..
-rw-r--r--  1 root root  2547761 Jan 23 11:38 lynx-2.8.5-27.1.i586.rpm
-rw-r--r--  1 root root  2190403 Jan 23 11:38 lynx-2.8.5-27.1.src.rpm
-rw-r--r--  1 root root 11043941 Jan 23 11:38 scalix-sac-9.4.2.5-1.noarch.rpm
-rw-r--r--  1 root root        0 Jan 23 11:38 scalix-server-community-9.4.2.4-0.1.sles9.i586.rpm
-rw-r--r--  1 root root        0 Jan 23 11:38 scalix-server-community-9.4.2.4-0.1.suse93.i586.rpm
-rw-r--r--  1 root root  4306900 Jan 23 11:38 scalix-swa-9.4.0.52-1.noarch.rpm
-rw-r--r--  1 root root    23989 Jan 23 11:38 scalix-websplats-configurator-py22-9.4.2.5-1.noarch.rpm
-rw-r--r--  1 root root    21134 Jan 23 11:38 scalix-websplats-configurator-py23-9.4.2.5-1.noarch.rpm
-rw-r--r--  1 root root    21366 Jan 23 11:38 scalix-websplats-configurator-py24-9.4.2.5-1.noarch.rpm

Posted: Mon Feb 06, 2006 8:39 pm
by winux
interesting ... am i seeing it correctly the size is 0?

Posted: Mon Feb 06, 2006 8:54 pm
by winux
I should ask what the md5sum of the scalix-9.4.2-community-intel-suse.tar.gz ? The sticky on the forum isn't accurate....

Posted: Mon Feb 06, 2006 9:05 pm
by ScalixSupport
Here it is...

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220ad450af0bfb116dd5bfb4f12c3417  scalix-9.4.2-community-intel-suse.tar.gz

I'll update the sticky note to include the rest of the 9.4.2 files.

Thanks,
Rachel