SMTP Relay Partially Aborted

[kejpa]

Hi.
I'm having trouble sending mail from Scalix, Sendmail is working OK.
Looking at the results of

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omstat -a

gave the following result:

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PC Monitor                    Started        NON-STOP       0
Directory Relay Server        Started        02.03.09
Notification Server           Started        02.03.09       0
Shared memory daemon          Started        NON-STOP
Notification Monitor          Started        NON-STOP
Session Monitor               Started        NON-STOP
Indexer                       Started        NON-STOP
Stats Daemon                  Started        NON-STOP
Container Access Monitor      Started        NON-STOP
Item Structure Server         Stopped
Database Monitor              Started        02.03.09
Licence Monitor Daemon        Started        NON-STOP
LDAP Daemon                   Started        02.03.09
Queue Manager                 Started        NON-STOP
Item Delete Daemon            Started        NON-STOP
IMAP Server Daemon            Started        02.03.09
SMTP Relay                    Partially Abor 02.03.09
Mime Browser Controller       Started        02.03.09
Event Server                  Started        02.03.09


What can I do to restart the SMTP-relay?
Should "Item Structure server" be stopped?!?


Thanks in advance
/Kjell

[florian]

ISS is turned off by default and only needed in special situations. If you don't know what it's good for, you probably don't need it.

omshowlog should give you hints about what caused your SMTP relay to partially abort; anything in there should be addressed if it's substantial. Quite often it is sendmail listening on port 25 on the external IP, which is a configuration problem.

omon smtpd gives starting the SMTP relay another try. Also, if you are not on the latest version of Scalix, you should probably upgrade to 11.4.3 - a couple of issues that could lead the SMTP relay to abort were fixed in the 11.4.x series.

Florian

[kejpa]

Hi,

omshowlog should give you hints about what caused your SMTP relay to partially abort; anything in there should be addressed if it's substantial. Quite often it is sendmail listening on port 25 on the external IP, which is a configuration problem.

Yep!

The SMTP Relay could not listen on port 25

Just as you predicted, what should I do about it?
Currently the SMTP service is using that port, which it should, right?

Thanks in advance!
/Kjell

[florian]

what do you mean by SMTP service....

in an ideal world, sendmail should be listening on localhost:25, and scalix omsmtpd should be listeing on <youripaddress>:25.

you can check that using lsof -i :25

if you see sendmail listeing on both (which may well be the case, here), you will need to modify your sendmail config to stop it from listening on the public IP. How this is done is somewhat OS-specific, but generally, it's something either in /etc/sysconfig or /etc/mail

Florian

[kejpa]

ok...

you can check that using lsof -i :25

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COMMAND   PID USER   FD   TYPE DEVICE SIZE/OFF NODE NAME
sendmail 3913 root    3u  IPv4   9964      0t0  TCP localhost:smtp (LISTEN)
omsmtpd  4132 root    4u  IPv4  10927      0t0  TCP mandrake.kejpa.com:smtp (LISTEN)
omsmtpd  4132 root    5u  IPv4  10928      0t0  TCP 79-133-4-119.bredband.aland.net:smtp (LISTEN)
omsmtpd  4132 root    6u  IPv4  10929      0t0  TCP mandrake:smtp (LISTEN)


Which seems to me like Sendmail is listening on localhost:25 and Scalix (disguised as omsmtpd) is using all the other :25. Right?

Thanks for yout help!
/Kjell

[florian]

that looks correct, and in this state it should not be listed as partially aborted anymore.

Good.

Florian.

[kejpa]

Hi,
So it seems to me aswell

Doing omon smtpd gives me...

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omon : Please wait ...omon : [OM 4826] Can't abort process 13445 of
       part aborted subsystem SMTP Relay.

omon : [OM 4826] Can't abort process 13447 of
       part aborted subsystem SMTP Relay.


Looking at omstat - a the SMTP Relay now is aborted, omon smtpd again sets it back to partially aborted

It's frustrating, any more ideas?
/Kjell

[kejpa]

Hi again,
When it's Partially Aborted I get mail delivered to my inbox, when it's Aborted I get no mail delivery at all.
The big Q is how I can use the web interface for sending mail, it's a no show and it's been that way ever since I made the installation.


/Kjell

[kejpa]

SOLVED!
Lovely, finally. I'm able to send mail via web clients!

Installed latest version and that made the trick

Thank you all for trying to help me!
Deep bow of appreciation.
/Kjell