upgrading licence : Limited standard users ?

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dlpr
Posts: 11
Joined: Mon Mar 31, 2008 8:51 am

upgrading licence : Limited standard users ?

Postby dlpr » Tue Jan 06, 2009 5:48 am

Hello, and happy new year.

I received my new licence, and surprise when I wanted to install it, I saw :

Key Type: Scalix Standard
ID: 6099
License Type: Permanent
System Class: Multi-Server
MAC: XXXx
MAC: XXX
LVID: 2009-09-06
Premium Users: 55
Standard Users: 5
--Scalix License Signature
OwBbT+V/0BNIp7DOMJNvapOLGDTPr7tlKcy5a6ODhYblbVRVFVMPVRcH6gmgXCD0As8+d1B3
CgiKdEpEXS91hga5kF3eBvC39dNsWGTn9cMzrnZGrWz2g5FqHb7WS6E2fpf/zRNdk9IFTfTz
0DYrfw2VI3KiOti3sC00Z7gvAr2Ta5e2rxBxYQJQrRzwVeP9F0LVJ2z+3J8+EhPfiVzjSFdf
MCeeBGIX+as4f++WwCzjCtZ4NFSsJxc0G6GlpZ7ytS7GzzLzUknMrryHqLGZOUFNEVULABj1...

On my former licence, standard users were unlimited, and I've got more than 5.

Is it an error, will it crash some addresses ?

Thanks for answer

florian
Scalix
Scalix
Posts: 3852
Joined: Fri Dec 24, 2004 8:16 am
Location: Frankfurt, Germany
Contact:

Postby florian » Tue Jan 06, 2009 10:06 am

Based on the type of license you mention here I believe that you belong to one of our larger corporate customer accounts under a frame contract. The rules for standard user allocations are different for various types of Scalix customers - community edition has unlimited where commercial versions have 1:3, 1:5 and 1:10 ratios; certain support contracts give you unlimited standard users for commercial versions as well.

Commercial frame contracts with large customers may have different arrangements. This is what we look at in your case. I believe your setup is that only premium user acocunt licenses are used within your corporate network, and the fixed allocation of 5 standard users per license is to accomodate the required internal admin users only. Please discuss this with your corporate IT department and/or our Scalix sales team.

Please also note that details of such corporate frame contracts are typically handled under non-disclosure and should not be discussed in the Community Forums. For further concerns on the technical side, please contact Scalix Tech Support.

Hope this helps,
Florian
Florian von Kurnatowski, Die Harder!


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