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Mail Forwarding Form IMAP Server to Scalix

Posted: Thu Jan 26, 2006 5:59 am
by garibaldi
We are testing the scalix server for a few users.

We have setup a forwarding to the new scalix server and we can see on the scalix server the mail coming and piling up at /var/spool/mail rather then being injected in to the Scalix Universe any suggestions. The user on the test scalix server can send emails but not receive them.

Thanks

Posted: Thu Jan 26, 2006 11:04 am
by ScalixSupport
A few things to look at.

First - telnet into the Scalix server on port 25, to verify the Scalix smtp service (smtpd) is listening. Here's what you should see (although you may have Scalix 9.4.2).

[root@mail root]# telnet dsx1.scalix.field 25
Trying 10.17.112.70...
Connected to dsx1.scalix.field (10.17.112.70).
Escape character is '^]'.
220 dsx1.scalix.field ESMTP Scalix SMTP Relay 10.0.0.168; Thu, 26 Jan 2006 07:03
:34 -0800 (PST)

Certainly - if it's not listening, mail isn't going to get to the Scalix universe. If it is listnening , next verify that ther is an actual Scalix account with the Internet addres of the inbound message.

[root@nessie root]# ommapsmtp jsmith@test.net
scalix:any:jsmith@test.net
…this indicates it is an acceptable address for Scalix to receive mail on. Alternatively if you see…

[root@nessie root]# ommapsmtp karl@test.com
karl@test.com

…the lack of :any: indicates mail would bounce.

If both these check out Ok, post back here, we'll drill further.

kb

Posted: Thu Jan 26, 2006 4:44 pm
by garibaldi
Thanks for that nut before I got round to it it was fixed by the linux admin guy.
Thanks for the prompt response.

Posted: Thu Jan 26, 2006 6:22 pm
by ScalixSupport
Hi. One other thing, the reason mail is piling up in /var/spool/mqueue (I'm assuming you meant mqueue rather than mail) is because you don't have your domain/server in the /etc/mail/local-host-names file. Update that file, then restart sendmail and those messages will bounce.

Before setting up the forwarding, were you able to send mail to the addresses you're forwarding to?

Thanks,
Rachel