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License Not Detected in SAC

Posted: Thu Jul 10, 2008 1:09 am
by propagandhi
I am adding my 5th multi instance server to the group, and whilst all other servers are completely manageable in the SAC and their license details show in the SAC, this last one is broken.

I tried installing the license key in the SAC, no good. I deleted the permanent.lic file, restarted and then tried again with the SAC to install the license. Still no good.

I reinstate the permanent.lic file and the output of sxlicense shows me that I have a completely active license, however the sac says no license, cannot load any services and so forth.

I am managing all nodes from one central scalix server, and have had no problems with any of the previous ones. I restart the scalix services, and scalix tomcat on all nodes, still no good.

Can anybody help here!!!!

Posted: Sun Jul 13, 2008 2:24 am
by kanderson
There's a bug in the license installer open right now.

If you go to /var/opt/scalix/??/s/LicenseKeys, you should be able to rename the license just added. Rename it to Permanent.lic (overwriting the old one) and then run sxlicense -r to reread the license info.

You should be fine from there.

Kev.

Posted: Sun Jul 13, 2008 7:06 pm
by propagandhi
Thats the thing, I've done that and sxlicense shows the valid license, but it is as though the central management server doesn't get updated, and although I can see the server in the administration interface, and I can see the admin user on that node in the user list, I cannot see the status of any services (there are no services to expand in the sac), and I cannot add users to that node etc etc.

Is there anything else I can do to get this working?

Posted: Sun Jul 13, 2008 9:43 pm
by kanderson
Make sure Tomcat is running and correctly configured (did you put the correct location for the admin groups (meaning they were already created?))

Tomcat provides that communication between the servers to let them all know what's running where.

You'll want to have the routing correct as well, but being #5, I assume you've got that already, right?

omshowrt should show all the routes for all of the servers on all of the servers.

Kev.

Posted: Mon Jul 14, 2008 1:34 am
by xtype
Hi,

which scalix version do you use?