Data from Scalix 10 to 11

[jillrae]

Nope, but I will now. Thaks for the reminder.

[jillrae]

Pulled the How-to from the Wiki and followed the Changed IP Address. With the exception of the /var/opt/scalix/??/postgres/data/pg_hba.conf file which I changed earlier, everything else was OK. I rebooted the server and tried to log in again, but still get the same error where it can't find servers.

Also, still can't get postgres to run. It still returns "unspecified error".

Do you think the postgres and unable to log in to the admin console problems are related?

jillrae

[ScalixSupport]

Hi!

Can you show the recent contents of /var/opt/scalix/??/postgres/pgstartup.log that suggest
failure to startup postgres.

Did you try logging into SAC with what you get next to "Authentication ID" in the command:
omshowu -n sxadmin

Thanks,
Subir

[jillrae]

The last entry in the var/opt/scalix/??/postgres/pgstartup.log log is:

FATAL: unrecoginized configuration parameter "log_timestamp"

I tried starting postgres from the YAST console in my Suse 10 linux also (besides using the command line). The YAST startup retruns "unspecified error 1" when it can't start. I will try to locate a startup log for YAST console processes to see if it gives any more detail.

And yes I did try logging into SAC with what I got next to "Authentication ID" in the command:
omshowu -n sxadmin

It was my correct login name and I used the correct password also. It just comes back with the "Could not fetch server list. Possible problem with administration server." Error.

[ScalixSupport]

Hi!

Check if the contents in the file /var/opt/scalix/NN/caa/scalix.res/config/psdata where NN is
the first and last characters of your hostname, is the password for admin user. If this file
has the correct password, check if you get result for:
ldapsearch -xh your.host.name -D "cn=sxqueryadmin" -w password
Note: replace with values specific to your server.

Thanks,
Subir

[jillrae]

I checked the var/opt/scalix/NN/caa/scalix.res/config/psdata file and it containes the correct admin password.

The results of the ldapsearch -xh your.host.name -D "cn=sxqueryadmin" -w password
command were successful. Search return success, numResponses: 51 and numEntries: 50

jillrae

[LHD-Tech]

Try reinstalling the SAC portion of Scalix.

[jillrae]

It would not let me just re-install the SAC portion of Scalix, so I un-installed everything and re-installed everythin. That took care of the postgres not starting problem, but still have the Can't get server list problem when logging into SAC.

Thanks

jillrae

[LHD-Tech]

Is there an error or anything when you try to install just the SAC portion. I was able to reinstall mine just fine. Then i had to delete and readd the sxqueryadmin user account and then all was fine and dandy.

[jillrae]

Actually when I tried to un-install just the CAS, I got the error that it could not uninstall that moduale. That is why I un-installed the whole thing and re-installed. Now I have re-configured the SAC, but that didn't make any difference.

You said "Then i had to delete and readd the sxqueryadmin user account and then all was fine and dandy." I assume you used the command line to do this. I wonder if this is my problem? What command did you use? I will try deleting and re-creating the sxqueryadmin account.

Thanks
jillrae

PS I feel like I'm playing the devil's advocate, but I'm really not. I think a lot of it is I don't fully understand what takes place when you try to login to the SAC. Therefore I don't know what part is "broken".

[jillrae]

Do you think if I upgrade my 11.0.3.3 version to the version released earlier this month that that might fix my login problem, or will it just add another layer of trouble shooting to it?

jillrae

[jillrae]

Re-started server and then "dug" around in the logs. I found this in the caatalinaout.log:

May 23, 2007 10:38:13 AM org.apache.catalina.storeconfig.StoreLoader load
INFO: Find registry server-registry.xml at classpath resource
May 23, 2007 10:38:13 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 8608 ms
May 23, 2007 11:07:52 AM org.apache.catalina.core.StandardService stop
INFO: Stopping service Catalina
log4j:ERROR Error occured while converting date.
java.lang.NullPointerException
at java.lang.AbstractStringBuilder.append(Unknown Source)
at java.lang.StringBuffer.append(Unknown Source)
at org.apache.log4j.helpers.ISO8601DateFormat.format(ISO8601DateFormat.java:124)
at java.text.DateFormat.format(Unknown Source)
at org.apache.log4j.helpers.PatternParser$DatePatternConverter.convert(PatternParser.java:436)
at org.apache.log4j.helpers.PatternConverter.format(PatternConverter.java:56)
at org.apache.log4j.PatternLayout.format(PatternLayout.java:495)
at org.apache.log4j.WriterAppender.subAppend(WriterAppender.java:292)
at org.apache.log4j.WriterAppender.append(WriterAppender.java:150)
at org.apache.log4j.AppenderSkeleton.doAppend(AppenderSkeleton.java:221)
at org.apache.log4j.helpers.AppenderAttachableImpl.appendLoopOnAppenders(AppenderAttachableImpl.java:57)
at org.apache.log4j.Category.callAppenders(Category.java:187)
at org.apache.log4j.Category.forcedLog(Category.java:372)
at org.apache.log4j.Category.error(Category.java:286)
at com.scalix.sac.ubermgr.events.NotificationEventListener.run(NotificationEventListener.java:232)
SIS received contextDestroyed event
May 23, 2007 11:07:52 AM org.apache.catalina.core.AprLifecycleListener lifecycleEvent
INFO: Failed shutdown of Apache Portable Runtime
May 23, 2007 11:09:04 AM org.apache.catalina.core.AprLifecycleListener lifecycleEvent
INFO: The Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: /usr/java/jre1.5.0_06/lib/i386/server:/usr/java/jre1.5.0_06/lib/i386:/usr/java/jre1.5.0_06/../lib/i386
May 23, 2007 11:09:04 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 713 ms
May 23, 2007 11:09:04 AM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
May 23, 2007 11:09:04 AM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.5.16
May 23, 2007 11:09:04 AM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
RES: Initializing log4j using file /var/opt/scalix/lx/res/config/log4j.properties
May 23, 2007 11:09:05 AM org.apache.catalina.core.ApplicationContext log
SEVERE: StandardWrapper.Throwable
java.lang.RuntimeException: java.io.FileNotFoundException: /etc/opt/scalix/instance.cfg (No such file or directory)
at com.scalix.sac.res.servlet.RESDispatcherServlet.init(RESDispatcherServlet.java:46)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1105)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:932)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3917)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4197)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:759)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:739)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:524)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:608)
at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:535)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:470)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1112)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:310)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1021)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
at org.apache.catalina.core.StandardService.start(StandardService.java:450)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:275)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:413)
Caused by: java.io.FileNotFoundException: /etc/opt/scalix/instance.cfg (No such file or directory)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(Unknown Source)
at java.io.FileReader.<init>(Unknown Source)
at com.scalix.sac.res.config.RESNamedInstances.initNamedInstances(RESNamedInstances.java:63)
at com.scalix.sac.res.servlet.Initializer.initNamedInstances(Initializer.java:104)
at com.scalix.sac.res.servlet.RESDispatcherServlet.initialize(RESDispatcherServlet.java:385)
at com.scalix.sac.res.servlet.RESDispatcherServlet.init(RESDispatcherServlet.java:43)
... 26 more
May 23, 2007 11:09:05 AM org.apache.catalina.core.StandardContext loadOnStartup
SEVERE: Servlet /res threw load() exception
java.lang.RuntimeException: java.io.FileNotFoundException: /etc/opt/scalix/instance.cfg (No such file or directory)
at com.scalix.sac.res.servlet.RESDispatcherServlet.init(RESDispatcherServlet.java:46)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1105)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:932)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3917)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4197)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:759)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:739)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:524)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:608)
at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:535)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:470)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1112)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:310)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1021)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
at org.apache.catalina.core.StandardService.start(StandardService.java:450)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:275)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:413)
Caused by: java.io.FileNotFoundException: /etc/opt/scalix/instance.cfg (No such file or directory)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(Unknown Source)
at java.io.FileReader.<init>(Unknown Source)
at com.scalix.sac.res.config.RESNamedInstances.initNamedInstances(RESNamedInstances.java:63)
at com.scalix.sac.res.servlet.Initializer.initNamedInstances(Initializer.java:104)
at com.scalix.sac.res.servlet.RESDispatcherServlet.initialize(RESDispatcherServlet.java:385)
at com.scalix.sac.res.servlet.RESDispatcherServlet.init(RESDispatcherServlet.java:43)
... 26 more
SIS received contextInitialized event
SIS initialized with config from /var/opt/scalix/lx/sis/sis.properties
log4j:WARN No appenders could be found for logger (org.hibernate.proxy.BasicLazyInitializer).
log4j:WARN Please initialize the log4j system properly.
May 23, 2007 11:09:11 AM org.apache.catalina.loader.WebappClassLoader validateJarFile
INFO: validateJarFile(/var/opt/scalix/lx/tomcat/webapps/caa/WEB-INF/lib/j2ee.jar) - jar not loaded. See Servlet Spec 2.3, section 9.7.2. Offending class: javax/servlet/Servlet.class
CAA: scalix.instance is /var/opt/scalix/lx
CAA: caa-root-directory is /var/opt/scalix/lx/caa/
CAA: Loaded web.xml init params
CAA: caa-config-directory is /var/opt/scalix/lx/caa/config
CAA: log4j-init-file is /var/opt/scalix/lx/caa/config/log4j.properties
CAA: caa-framework-init-file is /var/opt/scalix/lx/caa/config/framework-config.xml
SWA:reading configuration @ /var/opt/scalix/lx/webmail/swa.properties
May 23, 2007 11:09:12 AM org.apache.jk.common.ChannelSocket init
INFO: JK: ajp13 listening on linux/192.168.0.3:8009
May 23, 2007 11:09:12 AM org.apache.jk.server.JkMain start
INFO: Jk running ID=0 time=0/60 config=null
May 23, 2007 11:09:12 AM org.apache.catalina.storeconfig.StoreLoader load
INFO: Find registry server-registry.xml at classpath resource
May 23, 2007 11:09:12 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 7880 ms


Looks like I might be missing some files of some kind. What is this log4j.properties it keeps talking about?