Network check never completes

[dvdwlnd]

Network check never completes, it stops at eth0 and will sit until you cancel it. I am a new user to linux. I am tring to put my OS/2 server to sleep, I have the apache running on linux now but am having trouble with the mail server. As far as I can figure the network is configured right nslookup works it returns the ip of my dyndns service and if I nslookup on the redirect it returns my wan ip. Below is a snipet of the log. Any help is appreciated. Thanks in advance, David

2006-02-22 14:51:02,262 INFO Initializing Scalix Installer version 10.0.0.351
2006-02-22 14:51:02,407 INFO Platform is: SUSE LINUX 10.0 (i586) OSS on i386 : supported.
2006-02-22 14:51:02,648 INFO Starting Scalix Installer
2006-02-22 14:51:02,985 INFO Current locale is en_US and default is en_US
2006-02-22 14:51:08,843 INFO Packages installed: {}
2006-02-22 14:51:09,957 INFO Obsolete packages installed: {}
2006-02-22 14:51:14,422 INFO Saving installation type: installall mode: typical
2006-02-22 14:51:14,942 INFO Operation passed: OS release check SUSE LINUX 10.0 (i586) OSS
2006-02-22 14:51:14,943 INFO Operation passed: Memory check 774456
2006-02-22 14:51:14,943 INFO Operation passed: Disk space check 9018756
2006-02-22 14:51:17,875 INFO Searching /tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server for relevant Scalix packages
2006-02-22 14:51:17,878 INFO File /tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-swa-10.0.0.343-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-02-22 14:51:17,880 WARNING File /tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-server-10.0.0.175-1.sles9.i586.rpm is not for this platform
2006-02-22 14:51:17,880 WARNING File /tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-server-10.0.0.175-1.sles9.i586.rpm is not for this platform
2006-02-22 14:51:17,881 INFO File /tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-sac-10.0.0.354-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-02-22 14:51:17,882 INFO File /tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-res-10.0.0.354-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-02-22 14:51:17,883 INFO File /tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-server-10.0.0.175-1.suse100.i586.rpm is a Scalix file, for this platform and valid version
2006-02-22 14:51:20,111 INFO Tomcat was running when we started: False
2006-02-22 14:51:24,670 INFO Components selected to install: {'scalix-sac': ['10.0.0.354', '10135520', 'noarch', 'linux', '1', '(none)', '(none)', '/tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-sac-10.0.0.354-1.noarch.rpm'], 'scalix-res': ['10.0.0.354', '1898785', 'noarch', 'linux', '1', '(none)', '(none)', '/tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-res-10.0.0.354-1.noarch.rpm'], 'scalix-server': ['10.0.0.175', '71088823', 'i586', 'linux', '1.suse100', 'SUSE100', '(none)', '/tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-server-10.0.0.175-1.suse100.i586.rpm'], 'scalix-swa': ['10.0.0.343', '3708837', 'noarch', 'linux', '1', '(none)', '(none)', '/tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-swa-10.0.0.343-1.noarch.rpm']}
2006-02-22 14:51:24,671 INFO Components to upgrade: {}
2006-02-22 14:51:24,685 INFO System check start
2006-02-22 14:51:24,793 INFO Operation passed: Environment check passed.
2006-02-22 14:51:24,897 INFO Operation passed: Filesystem check passed.
2006-02-22 14:51:25,214 INFO Network interface is eth0
2006-02-22 14:56:53,978 INFO Ending Scalix Installer - canceled by user on screen WizardSystemCheck(50)

[ScalixSupport]

There have already been several posts on this forum on this issue. It will most likely come down to a dns configuration issue. Please post your etc/hosts file.

What do you get when you use nslookup and enter the server's ip address? Is it your host name? What do you get when you enter your hostname? Is it your server's ip address?

Please post the output of

ifconfig

Please post the output of

hostname --fqdn

Thanks,
Don

[dvdwlnd]

my etc/hosts file:
127.0.0.1 localhost.localdomain localhost

# special IPv6 addresses
::1 localhost ipv6-localhost ipv6-loopback

fe00::0 ipv6-localnet

ff00::0 ipv6-mcastprefix
ff02::1 ipv6-allnodes
ff02::2 ipv6-allrouters
ff02::3 ipv6-allhosts
192.168.1.4 scs1.weiland.us scs1
192.168.1.149 david.weiland.us david
192.168.1.2 merlin.weiland.us merlin

nslookup on server ip:
scs1:~ # nslookup 192.168.1.4
Server: 68.168.240.2
Address: 68.168.240.2#53

** server can't find 4.1.168.192.in-addr.arpa: NXDOMAIN

nslookup on hostname
scs1:~ # nslookup scs1.weiland,us
Server: 68.168.240.2
Address: 68.168.240.2#53

** server can't find scs1.weiland,us: NXDOMAIN

scs1:~ # ifconfig
eth0 Link encap:Ethernet HWaddr 00:B0:D0:3E:15:2E
inet addr:192.168.1.4 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::2b0:d0ff:fe3e:152e/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:455409 errors:0 dropped:0 overruns:0 frame:0
TX packets:475006 errors:0 dropped:0 overruns:0 carrier:0
collisions:180060 txqueuelen:1000
RX bytes:243428989 (232.1 Mb) TX bytes:363410817 (346.5 Mb)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:634572 errors:0 dropped:0 overruns:0 frame:0
TX packets:634572 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:405091880 (386.3 Mb) TX bytes:405091880 (386.3 Mb)

scs1:~ # hostname --fqdn
scs1.weiland.us
I am sure it is somthing that I have not done correctly Thanks again for your help.
David



[/quote]

[dvdwlnd]

After re configuring the DNS (now the only name server in my router and all computers are working). Tried install from command line and now have a new failure.
2006-02-24 22:05:40,196 CRITICAL Uncaught exception: IOError instance has no attribute 'split'
full list below, I don't know what else to try.
david

2006-02-24 22:04:46,953 INFO Initializing Scalix Installer version 10.0.0.351
2006-02-24 22:04:47,140 INFO Platform is: SUSE LINUX 10.0 (i586) OSS on i386 : supported.
2006-02-24 22:04:47,141 INFO Starting Scalix Installer in CLI mode
2006-02-24 22:04:47,294 INFO Current locale is and default is en_US
2006-02-24 22:04:47,746 INFO Packages installed: {}
2006-02-24 22:04:48,792 INFO Obsolete packages installed: {}
2006-02-24 22:05:26,917 INFO Operation passed: OS release check SUSE LINUX 10.0 (i586) OSS
2006-02-24 22:05:26,918 INFO Operation passed: Memory check 774456
2006-02-24 22:05:26,918 INFO Operation passed: Disk space check 8982356
2006-02-24 22:05:26,966 INFO Tomcat was running when we started: False
2006-02-24 22:05:29,723 INFO Searching /tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server for relevant Scalix packages
2006-02-24 22:05:29,726 INFO File /tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-swa-10.0.0.343-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-02-24 22:05:29,727 WARNING File /tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-server-10.0.0.175-1.sles9.i586.rpm is not for this platform
2006-02-24 22:05:29,728 WARNING File /tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-server-10.0.0.175-1.sles9.i586.rpm is not for this platform
2006-02-24 22:05:29,729 INFO File /tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-sac-10.0.0.354-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-02-24 22:05:29,730 INFO File /tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-res-10.0.0.354-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-02-24 22:05:29,731 INFO File /tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-server-10.0.0.175-1.suse100.i586.rpm is a Scalix file, for this platform and valid version
2006-02-24 22:05:40,103 INFO Components selected to install: {'scalix-sac': ['10.0.0.354', '10135520', 'noarch', 'linux', '1', '(none)', '(none)', '/tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-sac-10.0.0.354-1.noarch.rpm'], 'scalix-res': ['10.0.0.354', '1898785', 'noarch', 'linux', '1', '(none)', '(none)', '/tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-res-10.0.0.354-1.noarch.rpm'], 'scalix-server': ['10.0.0.175', '71088823', 'i586', 'linux', '1.suse100', 'SUSE100', '(none)', '/tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-server-10.0.0.175-1.suse100.i586.rpm'], 'scalix-swa': ['10.0.0.343', '3708837', 'noarch', 'linux', '1', '(none)', '(none)', '/tmp/scalix/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-swa-10.0.0.343-1.noarch.rpm']}
2006-02-24 22:05:40,104 INFO Components to upgrade: {}
2006-02-24 22:05:40,104 INFO System check start
2006-02-24 22:05:40,105 INFO Operation passed: Environment check passed.
2006-02-24 22:05:40,106 INFO Operation passed: Filesystem check passed.
2006-02-24 22:05:40,170 INFO Network interface is eth0
2006-02-24 22:05:40,196 CRITICAL Uncaught exception: IOError instance has no attribute 'split'

[ScalixSupport]

This error has been reported in the forum a number of times. Please look at the thread at http://www.scalix.com/community/viewtopic.php?t=509&highlight=split.

Cheers

Dave

[dvdwlnd]

I am sorry I do not see what could be wrong, in the debug log (below) it says dns is correct. I know someone else had the same error and it was a dns error but I do not see what could be wrong. Any ideas that will help me see what is wrong.
Thanks David

INFO:merlin:System check start
INFO:merlin:Operation passed: Environment check passed.
DEBUG:root:Server is not installed so using default scalix path
DEBUG:root:Message store checking: /var/opt/scalix/sys/version exists: False
INFO:merlin:Operation passed: Filesystem check passed.
DEBUG:root:This host has the following IP addresses: ['192.168.1.4']
DEBUG:root:This machine's host name 'xxxx.xxxxxxx.xxx' and IP address '192.168.1 .4' is set in DNS correctly
INFO:merlin:Network interface is eth0
DEBUG:root:Checking DHCP for interface eth0
DEBUG:root:Checking sysconfig file /etc/sysconfig/network/ifcfg-eth-id-00:b0:d0: 3e:15:2e for DHCP settings
Traceback (most recent call last):
File "build/py24/sxscreens.py", line 1369, in display_timeout
File "build/py24/sxscreens.py", line 1426, in do_system_check
File "build/py24/sxsyschecks.py", line 210, in perform_net_check
File "build/py24/sxsyschecks.py", line 54, in syscheck_fail
File "build/py24/sxsyschecks.py", line 44, in __syscheck_log
AttributeError: IOError instance has no attribute 'split'

[ScalixSupport]

Can you post the contents of /etc/sysconfig/network/ifcfg-eth-id-00:b0:d0: 3e:15:2e

Cheers

Dave

[dvdwlnd]

There is no file /etc/sysconfig/network/ifcfg-eth-id-00:b0:d0: 3e:15:2e the only simular file is /etc/sysconfig/network/ifcfg-eth-bus-pci-0000:00:08.0 and I cannot access it. eth-bus-pci-0000:00:08.0 is the hardware configuration name and the hardware name is bus-pci-0000:00:08.0

I am realy getting confused now I thought I was abe to view that file yestreday, not sure which i view or not.

David

[ScalixSupport]

The problem is occurring because the device is not named in the way we would expect.

As one of the system checks, we need to determine if the IP address is a DHCP generated one or not. To do this, we determine the default gateway device and then attempt to lookup the device file.

When we started with RedHat, everything was simple. The device files were called ifcfg-eth0 etc.
With SUSE, the files used to be called ifcfg-eth-id-xx:xx:xx... so it was necessary to get the mac address of the device first.

What has happened in your case is that the file is now called ifcfg-eth-bus-pci... and we're not checking for that. I'm trying to identify if this is a new feature of SUSE 10.0 OSS as the version I downloaded earlier last year created the device with the eth-id instead.

The simplest fix to get you around the problem is to symlink the file with the command:

Code: Select all

ln -s /etc/sysconfig/network/ifcfg-eth-bus-pci-0000:00:08.0 /etc/sysconfig/network/ifcfg-eth-id-00:b0:d0:3e:15:2e

I'll do some more investigation and raise a feature request to have the new-style device file recognised.

Cheers

Dave

[ScalixSupport]

I have to ask...

Is this a genuine SUSE 10.0 OSS or did you hack /etc/SuSE-release ?

Cheers

Dave

[dvdwlnd]

Thanks Dave that fixed it, I got it installed now.

And it is this a genuine SUSE 10.0 OSS I DID NOT hack the /etc/SuSE-release.

Thanks Again
david